Business Systems Analyst

GTT, LLC; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading financial institutions seeks a Business Systems Analyst in Toronto to support IAM services and facilitate technical solutions. Responsibilities include requirement analysis, project management, and stakeholder collaboration. Applicants should possess 8-10 years of relevant experience and demonstrate excellent problem-solving and communication abilities.

Qualifications

• Strong knowledge in IAM services and BSA.
• Excellent communication skills and ability to work with technical teams.
• Ability to adapt and manage multiple tasks in a fast-paced environment.

Responsibilities

• Support and produce detailed system requirements and specifications.
• Work with business partners to analyze and document requirements.
• Participate in project management activities and quality reviews.

Skills

IAM services

BSA

Service Now

Problem-solving

Time management

Education

8-10 years relevant experience

Job description

Work Type : Hybrid (In office 2 days a week)

Schedule : Monday - Friday Core business hours

Work Location : Toronto, ON

Summary Of Day To Day Responsibilities :

• Do intake for applications to onboard to a Federation service at client (IAM Services) – Federation Service sets up Trust with client and external applications, authorization provider, etc.
• The Business Systems Analystprovidessupport and produces detailed system requirements and technical / functional specifications in alignment with standards and frameworks.
• Work in close partnership with business partners / technology / project teams and stakeholders to elicit, analyze, document, communicate, and manage detailed functional specifications.

Accountabilities :

• Develop effective and efficient solutions by researching / analyzing current state system capabilities and defining technology solutions options / recommendations working closely with key technology partners (e.g., Solution Architects and Quality Assurance staff)
• Define, document, and translate business requirements into detailed functional and non-functional specifications
• Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing
• The Business Systems Analyst support and contribute to project management activities by participating in the scoping and estimating of project efforts, risks identification and mitigation measures recommendation, communicating activity status, and providing timely notification and escalation of possible issues / problems to the Project Manager
• Participate in quality management reviews, in particular reviews of the designs, prototypes, and other requirements work products to ensure they fulfill the requirements
• Support collaboration with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration
• May provide operational / process-related analysis and support to various extents
• Ensure best practices related to the BSA discipline are adhered to and enforced within project processes and deliverables
• Adhere to existing processes / standards, including requirements management and project management disciplines, well-defined enterprise technology delivery practices and standards, and business technology architecture, escalating issues as required
• Continuously enhance knowledge / expertise in own area and keep current with leading-edge technologies trends / developments and develop expertise in client services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development / delivery
• Continuously enhance knowledge of business domains and their products / services
• Support the development of business cases including benefits identification, RFI / RFP, and service level agreements with vendors / suppliers consistent with technology requirements / guidelines
• Maintain ongoing communication with all stakeholders throughout the project lifecycle
• Able to perform BSA tasks effectively while assigned to a single project or multiple concurrent projects.
• Prioritize and manage own workload in order to deliver quality results and meet timelines
• Support a positive work environment that promotes service to the business, quality, innovation,and teamwork and ensure timely communication of issues / points of interest.
• Participate in knowledge transfer within the team and business units;
• Coach new or less experienced colleagues and act as a reference for the requirements management lifecycle
• Identify and recommend opportunities to enhance productivity, effectiveness, and operational efficiency of the business unit and / or team

Additional Information

• Excellent verbal and written communication skills and comfortable working with both Business and Technical teams
• Self-starter with the ability to multi-task effectively and independently within a fast-paced environment
• Able to gauge the appropriate level of priority and detail and / or effort on any given project.
• Able to adapt quickly to changing priorities
• Highly motivated with a proven track record of delivering results
• Exhibit effective problem-solving skills with a high degree of attention to detail
• Excellent time management and prioritization skills
• Demonstrated ability to follow up on issues independently and ensure they are resolved promptly, escalating when necessary.
• Able to coach
• Advanced to Expert knowledge of system analysis processes and techniques
• Advanced to Expert knowledge of systems and applications supported by the team, including system components, functionality, interfaces, data flows, and business rules
• Advanced to Expert knowledge of enterprise technology delivery practices and standards and related expertise, including design, development, testing,and project management.
• Advanced understanding of business supported
• Works independently as the senior or lead system analyst and coaches / guides members within area of expertise
• Subject matter expert and consults with clients and / or project teams
• Generally reports to a Manager or Senior Manager

Education :

• 8-10 years relevant experience

Must Have :

• IAM services (Multi factor Authentication and authorization)
• strong BSA
• Service Now (change management

About The Company :

• Top 10 bank in Canada and North America offering comprehensive financial solutions. Providing retail, commercial, wealth management, and wholesale banking services, we help clients thrive in today's evolving market.

About GTT

• GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!