Business Systems Analyst

CIBC; Canada; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Defined benefit pension plan

Employee share purchase plan

Wellbeing support

Social recognition program

Job summary

A prominent Canadian bank is looking for a Business Systems Specialist to join their Technology team. In this role, you will engage in requirement gathering, data analysis, and coordination of cross-functional tasks to support project success. You will work in an inclusive environment that values collaboration and innovation, with a focus on improving client experiences. Ideal candidates will have 4-5 years of relevant experience, strong communication skills, and a passion for service.

Qualifications

• 4-5 years of experience in a Business Systems Specialist role within a financial institution.
• Experience in business process modeling and IT project management.
• Strong communication skills, both written and orally.

Responsibilities

• Collect and analyze information to ensure project success.
• Participate in Agile/Scrum rituals and gather solution requirements.
• Manage competing requests and deliver quality artefacts on time.

Skills

Business Systems Analysis

Jira

Confluence

Excel

SQL

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You'll Be Doing

As a Business Systems Specialist, you will join CIBC’s Technology team, Enterprise Content Management Technology group, to ensure collection of information, accurate requirement gathering, data analysis, documentation of information, and presentation of findings to advance initiatives and ensure project success.

At CIBC, we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• Understanding Requirements - Work closely with Business Partners to guide formulation of complex business requirements and solution design discussions to meet project needs through daily scrums, sprint reviews, backlog refinement. Participate in key Agile/Scrum rituals including Sprint Planning, Daily Scrums, Sprint Reviews and Retrospective Meetings. Participate and lead solution requirements gathering sessions in a waterfall environment.
• Solution Design - Work closely with Business Partners to guide formulation of complex business requirements and solution design discussions to meet project needs.
• Coordination & Collaboration - Coordinate and lead cross-functional tasks or work packages to identify and document functional or reporting requirements, work flow, information sources and system specifications. Partner with project manager, technical resources, vendors, and management to ensure accurate execution of project(s).
• Organization and Effectiveness - Manage competing requests from projects and management to deliver all required artefacts with quality and timeliness.
• Process Improvement - Identify opportunities to simplify, digitize, and enhance processes to improve efficiency and effectiveness. Lead initiatives that drive continuous improvement, ensuring processes align with organizational goals and deliver measurable results.

Who You Are

• You can demonstrate experience in: 4-5 years of hands‑on experience in a Business Systems Specialist role within a financial institution. You have experience with business process modeling, IT project management, and knowledge of IT standards, procedures, and policies.
• You must have experience gathering requirements, and analysis such as Use Case analysis and User Story development. Ideally you have professional exposure to System Development Life cycle, Application Delivery and Implementation.
• You must be an excellent communicator - both written and orally.
• You are driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of a team that enjoys working together to create a shared vision.
• You put our clients first. Passion for client service - You want the work you do each day to result in a positive client experience.
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
• Subject to plan and program terms and conditions.

What You Need To Know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay St.

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Systems Analysis, Jira, Confluence, Excel, SQL

Seniority level

Not Applicable

Employment type

Full-time

Job function

Information Technology

Industries

Banking