Business Systems Analyst

Boeing; Richmond; Hybrid; CAD 81,000 - 144,000; Full time

Job summary

Boeing Vancouver is seeking a Business Systems Analyst to translate business needs into clear software requirements across the Defense & Government Services portfolio. The role is based in Richmond, BC, with a hybrid work model and emphasis on analytics and data-driven solutions.

You will bridge business, operations and customers with the development team to ensure software delivers value and aligns with portfolio objectives, including defining data models and APIs.

Qualifications

• 3+ years of experience as a Systems or Business Analyst in a medium-to-large enterprise.
• Experience documenting requirements and workflows with Confluence, Jira, Visio, or draw.io.
• Ability to obtain Canadian Secret Level II security clearance.
• Eligible to work in Canada and to handle CGP requirements.
• Knowledge of data analytics concepts and data models is a plus.

Responsibilities

• Performs research and analysis to identify functional requirements and business relationships for applications and systems.
• Builds relationships with stakeholders to understand pain points and capability gaps.
• Facilitates workshops with program and customer stakeholders and SMEs to gather requirements and identify solutions.
• Performs exploratory data analysis with end users and data scientists to understand data relationships with operations.
• Collaborates with Product Owner, Portfolio Leads, and Technical team to address issues and requests.
• Translates high-level requirements into system specifications including data models, APIs, and processing needs.
• Defines acceptance criteria and supports User Acceptance Testing.
• Creates and maintains software, capability, and product catalogs for the portfolio.
• Supports production releases and post-deployment activities, including issue triage.

Skills

Analytical skills

Confluence

Jira

Visio

draw.io

Education

Bachelor's degree in a technical field

Tools

SAP

Job description

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Vancouver is seeking a Business Systems Analyst, reporting to Defense & Government Services Manager working out of Richmond, BC office.

The successful candidate will play a central role in translating business needs into clear, actionable requirements for software products (applications & analytics) within the Defense & Government services portfolio. This involves bridging the gap between stakeholders (business, operations, customers) and the development team to ensure the software products deliver the right value and are aligned with portfolio objectives.

Position Responsibilities

• Performs research and analysis on processes, applications, systems and data to identify functional requirements and business relationships for application or system designs.
• Build relationships and collaborate with cross-functional stakeholder groups to understand and document common pain points and identify capability gaps.
• Manages and facilitates workshops with program and customer stakeholders and various Subject Matter Experts (SMEs) to gather user requirements and identify potential solutions
• Performs exploratory data analysis in collaboration with end-user groups and data scientists to deeply understand the meaning of data and its relationship to business operations.
• Works closely with different teams (e.g. Product Owner, Portfolio Leads, Technical team) to ensure issues and requests are addressed in a timely manner and tracked to completion.
• Translates high-level business requirements into system specifications that developers can implement. This includes defining data models, integration points, APIs, and any data processing needs, especially if the product involves analytics or reporting.
• Defines acceptance criteria and supports User Acceptance Testing to validate solutions meet business requirements.
• Creates and maintains comprehensive software, capability, and product catalogues for the military portfolio.
• Supports production releases and post-deployment activities, including issue triage and user feedback collection.
• Maintains system documentation, training materials, and user manuals.
• Provides user training and demonstrations as required.

This position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options. This is at the hiring team’s discretion and could potentially change in the future.

Employer will not sponsor applicants for employment visa status.

Basic Qualifications

• 3+ years of experience with Systems Analyst or Business Analyst using Customer facing software products within a medium-to-large enterprise.
• Experience using tools such as Confluence, Jira, Visio, or draw.io to document requirements, process flows, and data models.
• Strong analytical skills and demonstrated ability to solve complex business problems.
• Candidate must be eligible for authorization under the Canadian Government Controlled Goods Program (CGP) assessment.
• Must be able to obtain Canadian Secret Level II Security Clearance.
• Must be legally able to work in Canada.
• Individuals must not pose a risk for safeguarding controlled goods.
• Must be eligible to handle US export-controlled data.

Preferred Qualifications (Education/Experience)

• Inquisitive by nature, with a tendency to challenge assumptions and probe beyond surface-level requirements.
• Familiarity with data analysis concepts and comfort working with structured datasets.
• ERP (SAP) knowledge would be an asset.
• Knowledge of aerospace industry would be an asset.
• Bachelor's degree or higher in a technical field (IT, Engineering, Computer Science or other relevant discipline), or equivalent experience, with 3+ years in a similar role.
• Strong written and verbal communication skills.

Conflict of Interest

Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Additional Information

This requisition is for a locally hired position in Canada. The employer is Boeing Canada. Candidates must be legally authorized to work in Canada. Benefits and pay are determined by Canada and are not on Boeing US-based payroll. This is not an expatriate assignment.

Starting salary will be based on year of post-secondary education completed, qualifications and experience.

Salary pay range - $81,000.00 - $144,000.00 CAD

This position requires the ability to obtain and maintain a secret security clearance Level II from the Canadian government. Requirements to obtain a secret security clearance can be found at: http://www.tpsgc-pwgsc.gc.ca/esc-src/personnel/information-eng.html#a1.1

To review the Canadian Controlled Goods and Public Service and Procurement Canada requirements please go to the following government pages below:

https://www.canada.ca/en/public-services-procurement/services/industrial-security.html

https://www.tpsgc-pwgsc.gc.ca/esc-src/personnel/pdcf-rsrp-eng.html

Applications for this position will be accepted until Oct. 15, 2026

Export Control Details

Non – US based job

Relocation

Relocation assistance is not a negotiable benefit for this position.

Security Clearance

This position requires an active or ability to obtain Secret level II security clearance

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Equal Opportunity Employer

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.