Business Systems Analyst

Boeing; Richmond; Hybrid; CAD 81,000 - 144,000; Full time

Job summary

Boeing Canada is seeking a Business Systems Analyst to translate business needs into actionable requirements for software products within the Defense & Government Services portfolio. The role sits in Richmond, BC with hybrid work and a focus on analytics, data models, and APIs.

The successful candidate will bridge business stakeholders and development teams, document requirements, define acceptance criteria, and contribute to training materials and product catalogs for a military portfolio.

Qualifications

• 3+ years of experience as Systems/Business Analyst in a medium-to-large enterprise.
• Experience documenting requirements with Confluence/Jira/Visio/draw.io.
• Eligible for CGP assessment and Canadian Secret Level II clearance.
• Legally eligible to work in Canada.

Responsibilities

• Analyze processes, applications, systems and data to define functional requirements.
• Collaborate with stakeholders to identify pain points and capability gaps.
• Facilitate workshops with program and customer stakeholders and SMEs.
• Perform exploratory data analysis with end-user groups and data scientists.
• Coordinate with Product Owner, Portfolio Leads and Technical teams to address requests.
• Translate high-level requirements into system specifications (data models, APIs, integrations).
• Define acceptance criteria and support UAT.
• Create and maintain software, capability, and product catalogues for military portfolio.
• Support production releases and post-deployment activities.
• Maintain system documentation, training materials, and user manuals.
• Provide user training and demonstrations as required.

Skills

Analytical skills

Communication skills

Education

Bachelor's degree or higher in IT/Engineering/CS

Tools

Confluence

Jira

Visio

draw.io

Job description

Business Systems Analyst

Company:

Boeing Vancouver

Boeing Vancouver is seeking a Business Systems Analyst , reporting to Defense & Government Services Manager working out of Richmond, BC office.

The successful candidate will play a central role in translating business needs into clear, actionable requirements for software products (applications & analytics) within the Defense & Government services portfolio. This involves bridging the gap between stakeholders (business, operations, customers) and the development team to ensure the software products deliver the right value and are aligned with portfolio objectives.

Position Responsibilities

• Performs research and analysis on processes, applications, systems and data to identify functional requirements and business relationships for application or system designs.
• Build relationships and collaborate with cross-functional stakeholder groups to understand and document common pain points and identify capability gaps.
• Manages and facilitates workshops with program and customer stakeholders and various Subject Matter Experts (SMEs) to gather user requirements and identify potential solutions
• Performs exploratory data analysis in collaboration with end-user groups and data scientists to deeply understand the meaning of data and its relationship to business operations.
• Works closely with different teams (e.g. Product Owner, Portfolio Leads, Technical team) to ensure issues and requests are addressed in a timely manner and tracked to completion.
• Translates high-level business requirements intosystem specificationsthat developers can implement. This includes defining data models, integration points, APIs, and any data processing needs, especially if the product involves analytics or reporting.
• Defines acceptance criteria and supports User Acceptance Testing to validate solutions meet business requirements.
• Creates and maintains comprehensive software, capability, and product catalogues for the military portfolio.
• Supports production releases and post-deployment activities, including issue triage and user feedback collection.
• Maintains system documentation, training materials, and user manuals.
• Provides user training and demonstrations as required.

This position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options. This is at the hiring team's discretion and could potentially change in the future.

Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience)

• 3+ years of experience with Systems Analyst or Business Analyst using Customer facing software products within a medium-to-large enterprise.
• Experience using tools such as Confluence, Jira, Visio, or draw.io to document requirements, process flows, and data models.
• Strong analytical skills and demonstrated ability to solve complex business problems.
• Candidate must be eligible for authorization under the Canadian Government Controlled Goods Program (CGP) assessment.
• Must be able to obtain Canadian Secret Level II Security Clearance.
• Must be legally able to work in Canada.
• Individuals must not pose a risk for safeguarding controlled goods.
• Must be eligible to handle US export-controlled data.

Preferred Qualifications (Education/Experience)

• Inquisitive by nature, with a tendency to challenge assumptions and probe beyond surface-level requirements.
• Familiarity with data analysis concepts and comfort working with structured datasets.
• ERP (SAP) knowledge would be an asset.
• Knowledge of aerospace industry would be an asset.
• Bachelor's degree or higher in a technical field (IT, Engineering, Computer Science or other relevant discipline), or equivalent experience, with 3+ years in a similar role.
• Strong written and verbal communication skills.

Conflict of Interest

Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.

Additional Information

This requisition is for a, locally hired position in Canada. The employer is Boeing Canada. Candidates must be legally authorized to work in Canada. Benefits and pay are determined by Canada and are not on Boeing US-based payroll. This is not an expatriate assignment.

Starting salary will be based on year of post-secondary education completed, qualifications and experience.

Salary pay range - $81,000.00 - $144,000.00 CAD

This position requires the ability to obtain and maintain a secret security clearance Level II from the Canadian government. Requirements to obtain a secret security clearance can be found at:

http://www.tpsgc-pwgsc.gc.ca/esc-src/personnel/information-eng.html#a1.1

To review the Canadian Controlled Goods and Public Service and Procurement Canada requirements please go to the following government pages below:

https://www.canada.ca/en/public-services-procurement/services/industrial-security.html

https://www.tpsgc-pwgsc.gc.ca/esc-src/personnel/pdcf-rsrp-eng.html

Language Requirements

Not Applicable

Education

Not Applicable

Relocation

Relocation assistance is not a negotiable benefit for this position.

Security Clearance

This position requires an active or ability to obtain Secret level II security clearance

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award