Business Systems Analyst

Russell Tobin; Ottawa; Hybrid; CAD 83,000 - 110,000; Full time

Job summary

Russell Tobin is seeking a Business Analyst to join a leading financial institution in Ottawa on a 12-month contract. The role focuses on gathering and validating requirements for cyber security assurance initiatives, including AI and automation usage, with a hybrid work setup in Ottawa.

Responsibilities include documenting requirements, maintaining traceability, facilitating workshops, and coordinating UAT and end-user training. Strong communication and process modelling skills are essential.

Qualifications

• University degree or college diploma in Business Administration, Information Technology, Computer Science, Information Systems, Cyber Security, or a related field.
• Minimum of 5 years of recent experience in business analysis, including requirements gathering, analysis, and documentation.
• Minimum of 5 years of recent experience facilitating workshops with technical and non-technical stakeholders to gather, analyze, validate, and document functional and non-functional requirements.
• Demonstrated ability to communicate complex concepts clearly to technical and non-technical audiences.
• Experience modelling and documenting business processes using recognised process modelling notations and tools.
• Experience developing use cases and supporting requirements throughout the solution development lifecycle.
• Experience developing test cases and/or UAT plans, coordinating testing activities, and supporting functional and user acceptance testing.

Responsibilities

• Conduct requirements gathering, analysis, documentation, and stakeholder validation of use cases, functional requirements, and non-functional requirements.
• Maintain requirements traceability throughout the development and testing lifecycle.
• Document, analyze, and improve business and system processes, identifying opportunities for operational efficiency and recommending improvements.
• Identify AI and automation opportunities and define requirements for their secure and responsible use within Cyber Security Assurance.
• Facilitate workshops, presentations, and stakeholder communications with internal and external stakeholders.
• Develop User Acceptance Testing (UAT) plans, coordinate testing activities, and support testing.
• Collaborate with development and change management teams to prepare end-user documentation and training materials.
• Support the development of performance metrics and prioritization of client requests.
• Ensure service integration, data flows, and solution functionality align with evolving business needs.
• Perform other related activities and deliverables as required.

Skills

Requirements gathering

Stakeholder validation

Workshop facilitation

UAT planning

Testing coordination

Documentation

Communication

Problem solving

Education

University degree or college diploma in Business Administration / IT / CS / Information Systems / Cyber Security

Tools

Process modelling (BPMN)

Requirements management tools

Job description

Join a leading financial institution and contribute to initiatives that strengthen and enhance its Cyber Security Assurance capabilities. Work alongside business and technology professionals to improve systems, streamline processes, and support innovative solutions, including the secure and responsible use of AI and automation. Be part of a collaborative environment where business analysis, technology, and cybersecurity come together to deliver effective solutions aligned with evolving organizational needs.

• Job ID: 26-61299


• Pay Rate: $60-$80/hour, depending on experience and qualifications.


• Employment Type: 12-month contract, with the possibility of extension.


• Schedule/Shift: Full-Time (37.5 hours per week).


• Work Environment: Hybrid in Ottawa only.


• Security Clearance: Must be eligible to obtain Secret Security Clearance.

Responsibilities Include

• Conduct requirements gathering, analysis, documentation, and stakeholder validation of use cases, functional requirements, and non-functional requirements.


• Maintain requirements traceability throughout the development and testing lifecycle.


• Document, analyze, and improve business and system processes, identifying opportunities for operational efficiency and recommending improvements.


• Identify AI and automation opportunities and define requirements for their secure and responsible use within Cyber Security Assurance.


• Facilitate workshops, presentations, and stakeholder communications while maintaining effective relationships with internal and external stakeholders.


• Develop User Acceptance Testing (UAT) plans, coordinate testing activities, and support functional and acceptance testing.


• Collaborate with development and change management teams to prepare end-user documentation and training materials, deliver training, and support knowledge transfer to Service Owners and support teams.


• Support the development of performance metrics and prioritization of client requests.


• Ensure service integration, data flows, and solution functionality align with evolving business needs, user expectations, and the Bank's Cyber Security vision.


• Perform other related activities and deliverables as required.

Qualifications

• University degree or college diploma in Business Administration, Information Technology, Computer Science, Information Systems, Cyber Security, or a related field.


• Minimum of 5 years of recent experience in business analysis, including requirements gathering, analysis, and documentation.


• Minimum of 5 years of recent experience facilitating workshops with technical and non-technical stakeholders to gather, analyze, validate, and document functional and non-functional requirements.


• Demonstrated ability to communicate complex concepts, requirements, and proposals clearly to technical and non-technical audiences.


• Experience modelling and documenting business processes using recognized process modelling notations and appropriate business process modelling tools.


• Demonstrated experience developing use cases and supporting requirements throughout the solution development lifecycle.


• Experience developing test cases and/or UAT plans, coordinating testing activities, and supporting functional and user acceptance testing.


• Strong knowledge of requirements management and traceability practices, including functional and non-functional requirements, use cases, and acceptance criteria.


• Knowledge of systems analysis practices, including system integration, data flows, and translating business requirements into functional and system requirements.


• Strong analytical, problem-solving, documentation, and stakeholder management skills.


• Previous experience in the banking or financial services industry would be a strong asset.