Business Systems Analyst

Systematix group; Ottawa; Hybrid; CAD 83,000 - 165,000; Full time

Job summary

Systematix group is seeking a Business Systems Analyst for a 1-year hybrid contract with a public sector client in Ottawa, Ontario. The ideal candidate holds an active Government of Canada Secret (Level II) clearance, with about 10 days on-site per month and a January 2027 start.

Responsibilities include requirements gathering, analysis, documentation, and stakeholder validation; traceability; process improvement; AI/automation opportunities; workshops; testing support; training delivery; and

Qualifications

• University degree or college diploma in Business Administration, IT, Computer Science, Information Systems or Cyber Security.
• Minimum 5 years of experience in business analysis including requirements gathering, analysis and documentation.
• Experience facilitating workshops with technical and non-technical stakeholders to gather, analyze, validate and document requirements.
• Experience communicating complex concepts to varied audiences.
• Knowledge of requirements management and traceability practices, including functional and non-functional requirements, use cases and acceptance criteria.
• Experience developing use cases and supporting requirements throughout the solution development lifecycle.
• Experience developing test cases and coordinating testing activities, and supporting UAT.
• Experience modelling and documenting business processes using recognized process modelling notation.

Responsibilities

• Conduct requirements gathering, analysis, documentation and validation of use cases and requirements.
• Maintain requirements traceability throughout development and testing.
• Document and improve business and system processes; assess policies and services for improvements.
• Identify AI and automation opportunities and define secure, responsible use within Cyber Security Assurance.
• Facilitate workshops, presentations and stakeholder communications; maintain relationships with stakeholders.
• Develop user acceptance test plans and coordinate testing activities; support UAT.
• Prepare end-user documentation and training materials; deliver training to Service Owner and support teams.
• Support performance metrics development and prioritization of client requests.
• Ensure service integration and data flows align with evolving business needs and Cyber Security vision.

Skills

Requirements gathering

Stakeholder facilitation

Process modelling

Use cases

Documentation

Testing coordination

Training support

Communication

Education

University degree or college diploma in Business Administration / IT / CS / IS / Cyber Security

Job description

We are Systematix and we are currently seeking a Business Systems Analyst for an opportunity with a public sector client. The ideal candidate must hold an active Government of Canada Secret (Level II) security clearance. This is a 1-year hybrid contract role with possibility for extension requiring 10 days on-site per month, expected to start in January 2027.

About the Responsibilities

• Conduct requirements gathering, analysis, documentation and stakeholder validation of use cases and functional and non-functional requirements.
• Maintain requirements traceability throughout development and testing.
• Document, analyze and improve business and system processes, and assess policies, programs and services to identify and recommend improvements.
• Identify AI and automation opportunities and define requirements for their secure and responsible use within Cyber Security Assurance.
• Facilitate workshops, presentations and stakeholder communications, and maintain effective relationships with internal and external stakeholders.
• Develop user acceptance test plans, coordinate testing activities, and support functional and acceptance testing as required.
• Collaborate with development and change management teams to prepare end-user documentation and training materials, deliver training and support knowledge transfer to the Service Owner and support teams.
• Support the development of performance metrics and the prioritization of client requests.
• Ensure service integration, data flows and solution functionality align with evolving business needs, user expectations and the Bank’s Cyber Security vision.
• Related activities and deliverables, as required.

About the Qualifications

• A university degree or college diploma in Business Administration, Information Technology, Computer Science, Information Systems or Cyber Security.
• A minimum of 5 years of experience in business analysis, including requirements gathering, analysis and documentation.
• A minimum of 5 years of experience facilitating workshops with technical and non-technical stakeholders to gather, analyze, validate and document functional and non-functional requirements.
• Experience communicating complex concepts, requirements or proposals in a clear manner appropriate to the intended audience, including technical and non-technical stakeholders.
• Experience modelling and documenting business processes using recognized process modelling notation and appropriate business process modelling tools.
• Experience developing use cases and supporting requirements throughout the solution development lifecycle.
• Experience developing test cases and/or user acceptance test plans, coordinating testing activities, and supporting functional and user acceptance testing.
• Knowledge of requirements management and traceability practices, including functional and non-functional requirements, use cases and acceptance criteria.
• Knowledge of systems analysis practices, including system integration, data flows, and translating business requirements into functional and system requirements.

Candidates must outline in detail how they meet the above requirements.

Pay Disclosure

The average hourly pay range for this field is as follows:

• Junior: 0–5 years of experience – $40-75/hr
• Intermediate: 6–9 years of experience – $60-100/hr
• Senior: 10+ years of experience – $90-150/hr

Compensation is commensurate with these standards; exceptions may apply based on experience, skills, and market conditions.

We may use artificial intelligence (AI) or other automated tools to support parts of our recruitment process. No automated tools make hiring decisions.

At Systematix, our core values—excellence, collaboration, respect, and knowledge as a pursuit—underpin our commitment to fostering an inclusive and equitable environment. We encourage everyone to be their authentic selves, and we are committed to ensuring that our employment decisions are entirely based on job requirements and individual qualifications. We welcome applications from qualified candidates of all backgrounds, including but not limited to race, ethnicity, gender identity or expression, sexual orientation, disability, age, and religious beliefs. If our values and the position advertised resonate with you, we encourage you to apply.