Business Systems Analyst

SkySys; Oakville; Remote; CAD 70,000 - 90,000; Full time

Job summary

A dynamic company is seeking a skilled individual for a Full-Time Contract role focused on Business Systems Analysis and Project Management. The successful candidate will engage in immediate project analysis, support key deliverables, and help optimize business processes within a 100% remote setup. Applicants should possess strong communication abilities, familiarity with business systems, and be bilingual in English and Spanish.

Qualifications

• Experience in business systems management and project management for medium to large-scale projects.
• Proven proficiency in Business Systems Analysis and user support.
• Fluent in English and Spanish (written & verbal).

Responsibilities

• Build relationships with stakeholders for effective collaboration.
• Support project delivery with planning and risk management.
• Gather and analyze business requirements.

Skills

Business Systems Analysis

Project Management

Technical Project Management

Communication

Problem Solving

Organizational Skills

Bilingual (English & Spanish)

Tools

ServiceNow

Salesforce

Job description

Position Type : Full-Time Contract (40hrs / week)

Contract Duration : 12 months

Work Schedule : 8 hours / day (Mon-Fri)

Location : 100% Remote (Candidates can from from anywhere in Canada OR Columbia)

This multi-faceted role encompasses Business Systems Analysis, Project Management, and Business Analysis responsibilities.

Joining an established Business Systems team, the candidate will work with diverse technologies across a wide landscape. This role requires immediate engagement in project analysis and delivery, ensuring project management and analysis improve the quality of deliverables.

What you will be doing :

Project Planning and Maintenance

• Build strong relationships with stakeholders to ensure effective collaboration.
• Support project delivery with planning, communication, and risk management.
• Address issues and feature requests during the support stage.
• Oversee system management, troubleshooting, and documentation maintenance.

Business Systems Analysis :

• Gather and analyze business requirements through various methods.
• Identify process optimization opportunities and reconcile conflicting stakeholder goals.
• Review design documents and test plans for alignment with business needs.
• Train end users and document procedures for business applications.

Application Support

• Develop and maintain test cases to ensure comprehensive coverage.
• Collaborate with teams to perform thorough testing and ensure high-quality releases.
• Report issues clearly and assist developers in resolving them effectively.
• Support users by addressing technical issues and system usage queries.
• Familiarity with different development methodologies.
• Familiarity with gaming industry will be considered a strong asset.

Must Haves :

• Experience in business systems management, implementation, and technical project management for medium to large-scale projects.
• Proficiency in Business Systems Analysis, IT administration, and user support.
• Familiarity with global organizations, agile environments, and QA testing (preferred).
• Knowledge of business systems, database design, SDLC, and process mapping.
• Exposure to ServiceNow, Salesforce, or similar enterprise CRM tools (a plus).
• Strong communication, organizational, and problem-solving skills.
• Ability to convey complex ideas effectively to diverse audiences.
• Bilingual in English (Fluent written & verbal) and Spanish