Business Systems Analyst

Altis; Montreal; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Altis in Montreal, QC, is seeking a Senior Business Systems Analyst to bridge business needs with technical solutions within a large healthcare organization undergoing retail technology modernization. You will work with developers, architects, QA, and stakeholders to clarify requirements and support implementation across complex enterprise systems.

Responsibilities include documenting workflows, data flows, and integrations, validating requirements with cross-functional teams, and performing

Qualifications

• 7+ years of progressive Business Systems Analysis experience in complex enterprise or retail environments.
• Strong retail merchandising / ERP / ecommerce exposure.
• Advanced Jira and Confluence usage with strong documentation.
• Technical understanding of APIs, integrations, workflows, data flows.
• Hands-on SQL and Snowflake data analysis.
• Bilingual French and English communication preferred.

Responsibilities

• Review existing requirements, Jira stories and project documentation to identify gaps.
• Translate incomplete requirements into clear business and functional requirements, user stories and acceptance criteria.
• Document application workflows, business rules, integrations, APIs and data flows in Confluence and other project repositories.
• Collaborate with developers, architects, QA and business stakeholders to validate requirements and establish a reliable source of truth.
• Investigate underlying data structures and support requirements analysis using SQL, Snowflake and data analysis techniques.
• Help build a centralized knowledge base that can support ongoing application maintenance, production support and future AI-enabled incident analysis.

Skills

BA experience

Retail domain

Requirements gathering

Stakeholder communication

Data analysis

Technical understanding

Bilingual FR/EN

Tools

Jira

Confluence

SQL

Snowflake

Job description

Location: Montreal, QC, Hybrid, 2 days onsite per week
Language: Bilingual French and English, written and spoken
Duration: 4-months to start with potential to extend up to 6-months

About the Opportunity

Join a large healthcare organization undergoing two major retail technology modernization initiatives, with a focus on replacing legacy applications and strengthening the technology supporting critical retail services. This is an opportunity to play a key role in a complex enterprise environment where your ability to connect business needs with technical solutions will directly support a major transformation.

As a Senior Business Systems Analyst, youll work closely with developers, architects, QA teams and business stakeholders to bring clarity to complex requirements and application functionality. Youll help establish a reliable source of truth across systems, integrations and documentation while supporting teams through implementation, testing and modernization.

Whats In It for You

Youll gain exposure to large-scale retail technology modernization and complex enterprise applications, while working alongside experienced technical and business teams. This role offers the opportunity to make an immediate impact, bring structure to complex environments and contribute to initiatives with significant business impact.

Your Responsibilities

• Youll review existing requirements, Jira stories and project documentation to identify gaps, inconsistencies and outdated information.
• Youll translate incomplete requirements into clear business and functional requirements, user stories and acceptance criteria.
• Youll document application workflows, business rules, integrations, APIs and data flows in Confluence and other project repositories.
• Youll collaborate with developers, architects, QA and business stakeholders to validate requirements and establish a reliable source of truth.
• Youll investigate underlying data structures and support requirements analysis using SQL, Snowflake and data analysis techniques.
• Youll help build a centralized knowledge base that can support ongoing application maintenance, production support and future AI-enabled incident analysis.

Skills and Qualifications

• 7+ years of progressive Business Systems Analysis experience, ideally within complex enterprise or retail environments.
• Strong retail merchandising, retail application, retail ERP or ecommerce experience, including exposure to products, pricing, promotions, inventory or ordering.
• Advanced experience with Jira and Confluence, with strong requirements gathering and documentation skills.
• Technical understanding of APIs, integrations, application workflows and data flows.
• Hands-on experience with SQL, Snowflake, querying or data analysis is a strong asset.
• Strong ability to work through ambiguity, identify the source of truth and communicate clearly with both technical and business stakeholders.
• Bilingual French and English communication skills, written and spoken, strongly preferred.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.