Business Systems Analyst

Socket.dev; Eastern Ontario; On-site; CAD 97,000 - 114,000; Full time

Benefits offered by this job

Total Rewards program

Flexible work arrangements

Wellness incentives

Defined benefit pension plan

Job summary

CAAT Pension Plan is seeking a Business Systems Analyst to support our information technology team. The role involves partnering with stakeholders, assisting in requirements analysis, and ensuring system upgrades are tested and implemented effectively.

You will work across functional teams to translate business needs into technical solutions. The successful candidate will have 3–5 years of BSA experience in pension systems, strong knowledge of pension software, databases, and Azure cloud tech,

Qualifications

• 3–5 years of experience as a Business Systems Analyst with pension system focus.
• Expertise in pension software systems, database management and Azure Cloud technologies.
• Proficiency with Oracle DB and SQL Server; knowledge of Azure cloud tech.
• Experience with both Agile and Waterfall methodologies.

Responsibilities

• Collaborate with stakeholders and IT teams to elicit, document, and analyze business requirements.
• Design and implement technology improvements aligned with business needs.
• Coordinate system upgrades and ensure testing and change management are completed.
• Develop and maintain documentation including use cases, data models and process flows.
• Support end-to-end delivery with delivery and QA teams to meet timelines.

Skills

Pension systems knowledge

Azure Cloud

SQL / Oracle DB

Business analysis

Requirements elicitation

Communication

Education

College diploma or university degree in CS/Engineering/IT

Tools

Azure Cloud

SQL Server

Oracle DB

Job description

At CAAT, we’re passionate about what we do. And it shows!

Here, you’ll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn’t just feel different at CAAT. It is different. We’re one of the fastest-growing pensions in the country for a reason. We challenge the status quo, making a real impact on the hundreds of employers we serve – from education institutions to major corporations and household brands. And we’re just getting started. Driven by core values and a shared purpose, we’re fierce champions for better retirement security, known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit, we’d love you to be a part of it.

About the Role:

We are seeking a Business Systems Analyst for our Information Technology team. Reporting to Senior Director, Software Engineering, the successful incumbent will provide primary and secondary BSA support for a suite of business systems through issue tracking, problem determination and resolution, documentation, testing and change management. Ensure that systems are kept up to date as required by coordinating system upgrades with the system users to test.

As the Newest Member of our Team, You’ll:

• Collaborate with business stakeholders, cross-functional development teams, and internal technical and business partners to elicit, document, and analyze business requirements, and to design and implement technology and systems improvements including high-level architectures aligned with business needs and strategies for new projects, system enhancements, or process improvements.
• Work in partnership with security and compliance teams to identify vulnerabilities, mitigate risks, and ensure solutions meet control and compliance requirements.
• Act as a liaison between business and IT teams to translate requirements into technical solutions and support clear communication and process improvement.
• Develop and maintain acceptance criteria, requirements specifications, use cases, process models, flowcharts, data models, and other documentation to support current and proposed solutions.
• Assist in the design of technology solutions that align with business requirements by working with various business and delivery teams to ensure good, solid, well‑written requirements that allow IT delivery teams to create solutions aligned to those requirements.
• Aid in the testing process by reviewing and validating test cases, participating in testing support activities, and documenting test results. This may include functional, user acceptance, and regression testing.
• Communicate business requirements and functional specifications for the design and implementation of business solutions to multiple development teams.
• Analyze the viability of the solution to meet delivery timelines, and quality.
• Support business processes and technical teams throughout all project phases, including solutions that span multiple business functions.
• Drive end to end delivery working with the integrated development and QA teams ensuring delivery stays on track, defects.

To Succeed, You Bring:

• College diploma or university degree in computer science, engineering, information technology or related field.
• 3-5 years of experience as a Business Systems Analyst with a significant portion in pension system including proven track record of successfully managing initiatives.
• Expertise in pension software systems, database management and Azure Cloud technologies.
• Collaboration/negotiation skills, communication (delivering information concisely, directly and clearly to all related parties), problem solving (critical mindset and creative approach to solutions).
• Proficiency in business analysis methodologies, tools, and techniques.
• Knowledge of Oracle DB, SQL Server and Azure cloud technologies.
• A solid understanding of software development methodologies (Agile and Waterfall), and integration methods.
• An in-depth understanding of business processes, industry trends, and the ability to align technology solutions with long‑term business goals.

The target hiring salary for this position is $96,800 - $113,800. Placement within our salary range will be based on factors such as internal equity, market conditions, and the candidate’s experience, skills, and qualifications relevant to the role.

At CAAT, we believe innovation, passion, and purpose are ingredients for a great work environment. We’re incredibly proud of our people and the remarkable impact they have as catalysts for change. We’re committed to attracting and keeping great talent, which means competitive compensation, exceptional benefits, and an environment where people can grow and thrive. When you work with CAAT, you’ll enjoy:

• Opportunities to Build a Better You: We never stand still. As we grow, so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
• Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness. From flexible work arrangements, comprehensive benefits to wellness incentives, and a defined benefit pension plan – we have you covered.
• A Place to Collaborate and Win: We’ve built a lively environment where creativity and open communication thrive. It’s why we’re consistently recognized as one of Canada’s Most Admired Corporate Cultures, one of Greater Toronto’s Top Employers, and one of the Best Places to Work.
• Work that Truly Matters. You’re giving Canadians the opportunity for better retirement security, and organizations the chance to do more.

If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well‑being, then CAAT could be the right fit for you.

No artificial intelligence tools are used to screen, assess, or select applicants for this position. Artificial intelligence tools may be used to help recruiters identify potential candidates on external platforms. All hiring decisions are made by human reviewers.

Diversity, Equity, Inclusion, and Belonging (DEIB).

DEIB at CAAT means we respect and value the broadest range of experiences, geographies, gender, ethnicities, backgrounds, and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best, professional, authentic, selves to work.

CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact us at [e-mail] or call Human Resources at 416-673-9000 for assistance.