Business Solutions Analyst

Domaine; Canada; Remote; CAD 60,000 - 100,000; Full time

Job summary

An innovative firm seeks a skilled ecommerce Business Analyst to join their dynamic project delivery team. This role is pivotal in understanding client business needs and translating them into actionable solutions for eCommerce functionalities. The ideal candidate will leverage their expertise in Shopify and eCommerce integrations, ensuring seamless project delivery and user satisfaction. With a remote-first culture and a commitment to professional growth, this opportunity offers an engaging environment where you can make a significant impact in the world of commerce.

Benefits

Competitive Healthcare with Dental & Vision

Retirement savings plan with employer matching

Competitive PTO policy with paid time off at end of year

Remote-first culture

Home office stipend

Continued education and personal development opportunities

Qualifications

• Proven experience as a Business Analyst or relevant Product Owner.
• Expertise in eCommerce integrations and Shopify platforms.

Responsibilities

• Lead discovery sessions to understand client requirements for eCommerce.
• Document business needs and translate them into functional specifications.
• Collaborate with stakeholders to manage requirements throughout development.

Skills

Shopify and Shopify Plus experience

Services agency experience

eCommerce integrations (ERP, OMS, WMS, CRM)

Attention to detail

Agile environment experience

Business Analyst experience

Job description

Meet Domaine, the world's largest independent Shopify design and development partner, formed by the union of Half Helix and Tomorrow. We are a team of commerce experts dedicated to creating, building, and growing beloved brands. As pioneers and not just participants in our industry, we are inspired to write, break, and re-write the rules for a new generation of commerce.

Domaine is looking for an experienced ecommerce Business Analyst to join our team as a key player within our project delivery team. The Business Analyst will use their expertise to work with customers to understand their business processes, requirements and overall business needs to provide a recommended solution.

RESPONSIBILITIES

1. Lead discovery sessions, guiding client stakeholders through conversations to understand the requirements and business needs for the ecommerce site functionality and integrations
2. Gather, evaluate and document business needs and requirements and translate these into functional specifications, user stories, and acceptance criteria
3. Collaborate with business, technical, and user experience stakeholders to manage requirements throughout the development cycle
4. Support User Acceptance Testing phase
5. Work closely with Engineering team members to ensure features are accurately developed and released
6. Generate technical documentation to support client learning and feature utilization

SKILLS & EXPERIENCE

1. Shopify and Shopify Plus experience
2. Services agency experience
3. Experience with eCommerce integrations i.e., with ERP, OMS, WMS, CRM systems
4. Ability to work on numerous different assignments at one time with demonstrated follow through, attention to detail and commitment to customer service
5. Experience working in an agile environment
6. Previous experience as a Business Analyst or relevant Product Owner experience

PERKS & BENEFITS

1. Competitive Healthcare with Dental & Vision
2. Retirement savings plan with employer matching
3. Competitive PTO policy with paid time off at end of year
4. Remote-first culture
5. Home office stipend
6. Continued education and personal development opportunities

*We are an Equal Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.