Business Resource Manager (Sales)

Smurfit Westrock plc; Guelph; On-site; CAD 70,000 - 90,000; Full time

Job summary

Join a global leader in sustainable packaging as a Business Resource Manager focused on sales support. You will act as a key liaison to improve customer service and drive business objectives for accounts in the Leamington to Windsor area. Ideal candidates will possess substantive experience in sales and project management within the packaging industry, ensuring effective customer engagement and operational excellence.

Benefits

Benefits from the first day of employment

Pension plan with company match

Training opportunities for skill enhancement

A commitment to health and safety

Qualifications

• 2 to 3 years experience in box corrugated/converting industry.
• 5+ years in sales or project management.
• Proven experience with packaging systems.

Responsibilities

• Serve as a liaison to support customer service quality.
• Create project plans and oversee specification developments.
• Manage customer relationships and ensure needs are met.

Skills

Sales competence

Business acumen

Problem-solving

Communication

Leadership

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Join to apply for the Business Resource Manager (Sales) role at WestRock Company

3 days ago Be among the first 25 applicants

Description & Requirements

Smurfit Westrock (NYSE : SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose : Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

As a Business Resource Manager (Sales), you will be responsible for serving as a liaison between Corporate Accounts, Strategic Regional Accounts, Smurfit Westrock plants and Customer locations while effectively providing specialized sales support for designated Smurfit Westrock customers between the Leamington and Windsor area .

How You Will Impact Smurfit Westrock

• Serve as the liaison between Smurfit Westrock and customer to support supplier plants in improving overall customer service to customers between Leamington to Windsor.
• Create project plans and oversee end-to-end development of customer specifications, logistics, and troubleshooting customer needs.
• Ensure the needs of national accounts are met while aligning to meet business objectives.
• Assist with budget development and management cross-functionally with Sales and Financial Managers.
• Develop understanding of customers’ market landscape to proactively identify areas of opportunities to add additional value, improve efficiency, and provide training for customer manufacturing lines.
• Manage both internal and external customer relationships, providing value-added sales and service support solutions to deliver ongoing value.
• Complete and develop Opportunity Plans that are in support of and align with Corporate Account’s Key Account Profiles (KAP’s).
• Review Opportunity Plans with appropriate Corporate Account personnel on a regular basis.
• Partner with production, manufacturing, and national account team to ensure customer needs are properly communicated.

What You Need To Succeed

• 2 to 3 years of experience in box corrugated / converting industry.
• 5+ years of related experience in sales, project management, and / or technical training.
• Possess a broad understanding of different types of equipment, and technical and packaging capabilities related to the packaging industry.
• Proven experience with packaging systems.
• Demonstrated sales competence and business acumen.
• Ability to provide clarity to complex problems and develop long-term solutions.
• Ability to manage multiple accounts and deadlines and interact effectively with people from varying functions and levels.
• Possess effective leadership qualities and insightful business judgment.
• Excellent computer skills including Word, Excel and PowerPoint.
• Excellent written and verbal communication skills.
• Champion of and adapter to change.
• Effective problem-solving and decision-making skills.
• Possess safety mindset.

Why Work For Smurfit Westrock

• Benefits from first day of employment.
• Pension plan from the first day of employment (up to 7% with company match).
• An Employer that cares about health and safety.
• Training opportunities to enhance your skills and grow your career.
• A career with a global packaging company where Sustainability, Safety, and Inclusion are business drivers and foundational elements of the daily work.
• A management team committed to WestRock's values of Respect, Accountability, Integrity and Excellence.

As part of our commitment to accessibility for all persons with disabilities, we will, upon request from the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please let us know your needs and we will consult with you to ensure suitable accommodation is provided.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.