Business Quality Assurance- Global Payments Engineering ( Future Opportunites)

Scotiabank; Toronto; On-site; CAD 80,000 - 105,000; Full time

Benefits offered by this job

Health coverage

Performance bonuses

Job summary

Scotiabank seeks a Business Analyst with QA responsibilities to join our Payments Technology team in a hybrid role. You will lead requirements analysis, document user stories, and perform functional/manual testing to ensure high-quality payment solutions in an Agile setting.

Responsibilities include collaboration with stakeholders, validation of acceptance criteria, and supporting release readiness across sprints. Strong Jira/Confluence and banking domain knowledge are assets.

Qualifications

• Experience in business process mapping and requirements gathering.
• Experience in functional/manual testing within Agile projects.
• Proficient with Jira, Confluence, and MS Office tools.
• Strong analytical, problem-solving, and communication skills.
• Knowledge of payment systems and ISO 20022/SWIFT is an asset.
• Experience in Scrum/Kanban environments; banking/financial industry exposure is a plus.

Responsibilities

• Lead analysis, documentation, and validation of business requirements.
• Collaborate with stakeholders to deliver end-to-end solutions.
• Translate business needs into functional requirements and user stories.
• Facilitate workshops with cross-functional teams to gather requirements.
• Perform gap analysis and release readiness reviews for payments enhancements.
• Create, review, and execute functional test cases; perform manual testing.
• Identify defects and work with teams to resolve issues promptly.

Job description

Title: Business Quality Assurance- Global Payments Engineering ( Future Opportunites)

Requisition ID: 273230
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Scotiabank continues to be an industry leader forPaymentstechnology and innovation. We have a history of safelyleveragingnew tools to enable new experiences for our customers, focusing on ensuring we protect their interests and goals. The result of this leads to modernization programs which aim to offer enriched information and transparencies to support the rapidly evolving payments community.

Purpose

We are seeking a Business Analyst with QA Responsibilities to join our Payments Technology team. This hybrid role combines core business analysis functions with hands-on functional and manual testing responsibilities. The successful candidate will work closely with stakeholders, technology teams, and QA specialists to ensure high-quality delivery of payment solutions in an Agile environment.

What You'll Do:

Business Analysis Responsibilities

• Lead the analysis, documentation, and validation of business requirements, ensuring all decisions and changes are properly captured.
• Collaborate with business stakeholders and technology teams to deliver end-to-end solutions.
• Translate complex business needs into clear and concise functional requirements and user stories.
• Facilitate workshops and working sessions with cross-functional teams to gather and analyze requirements.
• Perform gap analysis, root cause assessments, and release readiness reviews for payment system enhancements.
• Act as a subject matter expert (SME) for payments-related projects and operational improvements.
• Support Scrum Master and Project Manager in planning, scoping, and impact analysis for initiatives.

Quality Assurance Responsibilities (Functional/Manual)

• Create, review, and execute functional test cases based on business requirements and user stories.
• Perform manual testing for new features, enhancements, and regression cycles.
• Collaborate with the development team to validate acceptance criteria and ensure quality standards are met.
• Identify, document, and track defects; work with technical teams to resolve issues promptly.
• Assist in planning and prioritizing testing activities across sprints.
• Support release readiness by validating functionality in pre-production environments.

What You'll Bring:

• Strong expertise in business process mapping, requirements gathering, and system analysis.
• Experience in functional/manual testing within Agile projects.
• Proficiency in Jira, Confluence, and MS Office tools.
• Excellent analytical and problem-solving skills with attention to detail.
• Ability to communicate effectively with both technical and business stakeholders.
• Knowledge of payment systems and standards (SWIFT, ISO 20022) is an asset.
• Experience working in Scrum/Kanban environments.
• Banking/Financial industry experience is a plus.

Working Conditions

Work in a standard office-based environment.

What's in it for you?

• Inclusive and collaborative working environment that encourages creativity and celebrates success.
• Opportunities to work with and learn from industry leaders.
• Access to professional development resources and training programs.
• Competitive compensation and benefits package, including performance bonuses and health coverage.

Scotiabank wants you to be able to bring your best self to work - and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here.

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QA Engineer, Quality Engineer, Business Analyst, QA, Quality Assurance, Engineering, Technology, Quality