Business Process Operations Administrator (Contract) (On-site)

Broadridge; Markham; On-site; CAD 51,577,000 - 57,308,000; Part time

Job summary

Broadridge is seeking a Business Process Operations Administrator (Contract) to support Issuer Operations and Client Management Services. You will prepare data, verify receipts, and enter data using Microsoft Access and Excel, while ensuring accuracy and timely processing for shareholder meetings.

The role requires 1–2 years of data entry/QA experience, strong communication, and the ability to work in a cross-functional environment.

Qualifications

• Strong written and verbal communication skills.
• Intermediate proficiency in Word and Excel.
• Ability to work in a cross-functional environment.
• Experience in data entry and quality assurance is essential.

Responsibilities

• Prepare source data for entry by opening, extracting, and sorting mail.
• Verify and log receipt of data, obtain missing data, and establish priorities.
• Complete duties on company systems including Microsoft Access and Excel.
• Input large quantities of data accurately from source materials.
• Quality control of information and auditing output documentation.

Skills

Communication skills

Cross-functional collaboration

Data entry accuracy

Attention to detail

Education

High School Diploma

College Diploma in Business Administration

Tools

Windows

Microsoft Access

Microsoft Excel

Internal systems

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

The Business Process Operations Administrator (Contract) is responsible for various daily processes, ensuring accuracy and efficiently supporting Issuer Operations and Client Management Services to complete issuer shareholder meetings.

Key Job Functions/Responsibilities

• Prepare source data for entry by opening, extracting, and sorting mail
• Verify and log receipt of data, obtain missing data, and establish priorities
• Completion of various duties on company systems including programs on Microsoft Access, Excel, and internal systems
• Extrapolate and input large quantities of data, alpha, and numeric (in combination) from source materials, in a timely manner in a unique computer system for output data and resolve processing issues
• Quality control of information, auditing of output documentation for grammar, and comprehension and comparison to source materials
• Evaluate the validity of the documents to be entered, recognize, and report any deficiencies to Client Managers
• Verify source documents received and compare with internal system data
• Liaise with various departments, as required
• Assist Client Management to coordinate timely and accurate mailings as it relates to the shareholder meetings
• Collaborate with team members to ensure daily goals are completed
• Protect organization’s value by keeping information confidential
• Other responsibilities as assigned
• Overtime is required during the Proxy season due to processing volumes.

Basic Skill Level Requirements

Education:

• High School Diploma or equivalent
• College Diploma in Business Administration is an asset

Experience:

• 1-2 years of hands-on experience in Data Entry and/or Quality Assurance is essential.
• Exposure to brokerage, proxy, or financial business operations is preferred.
• Knowledge of proxy rules, regulations, and processing is an asset.
• French is not required but is an asset.

Skills:

• Strong written and verbal communication skills
• Intermediate proficiency in Word and Excel
• Ability to work in a cross-functional environment
• Ability to communicate effectively with fellow associates, other departments, management, and outside vendors, as required

Tools:

• Windows environment.
• All necessary advanced technological tools are provided.

Recruitment Process

Throughout the application process, you will be required to attend interviews in person. Our recruiters will explain the interview process at each stage and answer any questions you may have.

Compensation

Hourly Rate: 18.00 - 20.00 CAD/hour. Compensation may vary depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location.

Vacancy Disclosure

This posting is for an existing and currently open position within Broadridge.

Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

• Employment verification
• Education verification
• Credit inquiry
• Canadian criminal record check

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship.

If you require any accommodation during the recruitment process, please notify our recruitment team.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company- and ultimately a community that recognizes and celebrates everyone's unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.