Business Process Operations Administrator (Contract) (On-site)

Broadridge Financial Solutions; Markham; On-site; CAD 51,577,000 - 57,308,000; Full time

Job summary

Broadridge Financial Solutions is seeking a Business Process Operations Administrator (Contract) in Markham, Ontario. The role supports Issuer Operations and Client Management Services, focusing on accurate data processing and timely mailings for shareholder meetings.

You will work with Excel, Access and internal systems, perform QA checks, and coordinate with various departments to meet daily goals. The position may require onsite interviews.

Qualifications

• Education: High School Diploma or equivalent.
• College Diploma in Business Administration is an asset.
• 1-2 years hands-on experience in Data Entry and/or Quality Assurance is essential.
• Exposure to brokerage, proxy, or financial operations is preferred.
• Knowledge of proxy rules, regulations, and processing is an asset.
• French is not required but is an asset.

Responsibilities

• Prepare data for entry by opening, extracting, and sorting mail.
• Verify and log receipt of data and establish priorities.
• Use Microsoft Access, Excel and internal systems for data handling.
• Input large quantities of data accurately from source materials.
• Quality control and audit output documentation for grammar and accuracy.
• Identify deficiencies and report to Client Managers.

Skills

Communication skills

Word/Excel proficiency

Cross-functional teamwork

Professional communication

Education

High School Diploma or equivalent

College Diploma in Business Administration

Tools

Windows environment

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

The Business Process Operations Administrator (Contract) is responsible for various daily processes, ensuring accuracy and efficiently supporting Issuer Operations and Client Management Services to complete issuer shareholder meetings.

Key Job Functions/Responsibilities

• Prepare source data for entry by opening, extracting, and sorting mail
• Verify and log receipt of data, obtain missing data, and establish priorities
• Completion of various duties on company systems including programs on Microsoft Access, Excel, and internal systems
• Extrapolate and input large quantities of data, alpha, and numeric (in combination) from source materials, in a timely manner in a unique computer system for output data and resolve processing issues
• Quality control of information, auditing of output documentation for grammar, and comprehension and comparison to source materials
• Evaluate the validity of the documents to be entered, recognize, and report any deficiencies to Client Managers
• Verify source documents received and compare with internal system data
• Liaise with various departments, as required
• Assist Client Management to coordinate timely and accurate mailings as it relates to the shareholder meetings
• Collaborate with team members to ensure daily goals are completed
• Protect organization’s value by keeping information confidential
• Other responsibilities as assigned
• Overtime is required during the Proxy season due to processing volumes.

Basic Skill Level Requirements

• Education: High School Diploma or equivalent
• College Diploma in Business Administration is an asset
• Experience: 1-2 years of hands‑on experience in Data Entry and/or Quality Assurance is essential.
• Exposure to brokerage, proxy, or financial business operations is preferred.
• Knowledge of proxy rules, regulations, and processing is an asset.
• French is not required but is an asset.

Skills

• Strong written and verbal communication skills
• Intermediate proficiency in Word and Excel
• Ability to work in a cross‑functional environment
• Ability to communicate effectively with fellow associates, other departments, management, and outside vendors, as required

Tools

Windows environment. All necessary advanced technological tools are provided.

Recruitment Process

Throughout the application process, you will be required to attend interviews in person.

Compensation

Hourly Rate: 18.00 – 20.00 CAD/hour. Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.

Vacancy Disclosure

This posting is for an existing and currently open position within Broadridge.

Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks: Employment verification Education verification Credit inquiry Canadian criminal record check.

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodation during the recruitment process, please notify our recruitment team.

#LI-Onsite #LI-SS1 We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Broadridge Financial Solutions (NYSE: BR)

Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences. Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 15,000 associates in 21 countries. LinkedIn Facebook Instagram Twitter YouTube Glassdoor The Muse Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function‑specific topics through our LinkedIn Learning program.