Business Process Analyst

Red Deer Polytechnic

Red Deer

Hybrid

CAD 50,000 - 71,000

Full time

4 days ago

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Benefits offered by this job

15% hourly rate in lieu of vacation/HO

Job summary

Red Deer Polytechnic is seeking a Business Process Analyst to support Applied Research through process analysis, documentation, and digital transformation. The BPA will design best-practice processes, collaborate with stakeholders, and use Lean Six Sigma principles to streamline operations.

The role focuses on process improvements, requirements gathering, and translating business needs into effective technical solutions while ensuring compliance and training updates.

Qualifications

Two (2) years of post-secondary training, completion of a community college certificate including trades apprenticeships or equivalent.
Four (4) year undergraduate degree, or three (3) year undergraduate degree plus one full additional year of university in a related program.

Responsibilities

Act as a lead for business projects or parts of larger programs using project management practices and tools.
Lead meetings, presentations and discussions with staff and students at all levels of the Polytechnic.
Manage project timelines, scope, and deliverables.
Coordinate business change management activities.
Advises on project prioritization for continuous improvement initiatives.
Lead and manage requirement gathering initiatives and analysis with stakeholders.
Apply Lean Six Sigma to design and document improved processes.
Design the digital customer experience to support student, client and staff success.
Create high quality documentation for design specifications and as-is processes.

Skills

Lean Six Sigma

Project coordination

Business process analysis

Documentation

Education

Two years post-secondary training or college certificate

Trades apprenticeships or equivalents

Tools

Lean Six Sigma tools

Job description

Please see Special Instructions for more details.

This position will remain open until filled with the first review of applicants on August 28, 2026. This position is contingent on conditional funding and does not qualify for conversion under the AUPE Collective Agreement.

Position Information

Position Title

Position Title Business Process Analyst

Position Summary

The Business Process Analyst ( BPA ) supports Applied Research through collaboration, operational excellence, and digital transformation by analyzing business processes, creating detailed documentation of required business outcomes, designing the optimum process techniques such as Lean Six Sigma, and integrating appropriate technology to streamline the process. The BPA will work collaboratively with the Division of Applied Research

Position Responsibilities

Project Coordination

Act as a lead for business projects or parts of larger programs using project management practices and tools
Lead meetings, presentations and discussions with staff and students at all levels of the Polytechnic
Manage project timelines, scope, and deliverables
Establish and maintain relationships with key stakeholders to ensure projects are executed and are aligned with RDP’s vision and strategic plan
Coordinate business change management activities
Advises on project prioritization for continuous improvement initiatives

Business Process and Design

Lead and manage requirement gathering initiatives and analysis working with Polytechnic, Applied Research, stakeholders and the technical team.
Apply Lean Six Sigma methodologies and tools to design and document improved business processes
Identify opportunities for business process and technology improvements
Design the digital customer experience to support Student, client and Staff success
Create high quality documentation for design specifications and as-is process flows
Ensure processes are compliant with legal and policy requirements
Analyze business requirements originating from Applied Research’s strategy, business plans, and internal/external clients and translate those requirements into business processes
Provide recommendations to enhance established processes and procedures
Ensure updates and changes to business processes are reflected in training programs, software licenses, and resources
Use data to understand and resolve complex business challenges and provide timely insights

Technical Solution Design

Adapt the results of business process analysis to specific functional requirements of automated solutions
Explore industry automation and technology solutions to apply to business solutions
Map business processes and requirements against technical solutions
Liaise between business teams and the technical team to provide excellent solutions.
Train and coordinate with business process owners and digital champions from Applied Research
Work closely with the Applied Research team to document and translate business requirements into solutions and ensures business requirements are built to stakeholders’ expectations

Service and Client Support

Maintain assigned technical solutions
Troubleshoot problems with technology solutions
Support client incidents as needed

Required Qualifications

Two (2) years of post-secondary training, completion of a community college certificate including trades apprenticeships or equivalent. Program is required for this role: Computer Science or Programming, Business Administration or similar.

Preferred Qualifications

Four (4) year undergraduate degree, or three (3) year undergraduate degree plus one full additional year of university in a related program representing four years of study or equivalent. Program is required for this role: Computer Science or Programming, Business Administration or similar.

Salary or Hourly?

Salary or Hourly? Hourly

Salary $44.17 per hour

Benefits and Compensation Information

An additional 15% of the hourly rate in lieu of vacation, statutory holidays and benefits.

About Red Deer Polytechnic

Focused on advancing the economic and social priorities of Alberta, Red Deer Polytechnic ( RDP ) provides more than 100 industry-relevant credit and non-credit programs to approximately 11,000 credit, non-credit and apprenticeship students. With modern teaching and learning spaces, and state-of-the-art research and innovation centres, RDP provides education and applied research opportunities in partnership with industry and communities.

Red Deer Polytechnic’s main campus is located on Treaty 7, Treaty 6 and Métis ancestral lands. This is where we will strive to honour and transform our relationships with one another.

Whatever brings you to Red Deer Polytechnic, we are glad you are here. And we look forward to having you as a valued member of our polytechnic community .

Competition Number

Competition Number 2026-A-140

Employment Type

Employment Type Term-Certain Full-Time

Number of Vacancies

Number of Vacancies 1

Desired Start Date

Desired Start Date 09/01/2026

Position End Date (if term-certain)

Position End Date (if term-certain) 02/26/2027

FTE

FTE 1