Business Operations Manager

TallSky Consulting Group; Victoria; Hybrid; CAD 70,000 - 85,000; Full time

Benefits offered by this job

Extended health and dental coverage (½

Paid bonus days

Volunteer days

Job summary

50th Parallel PR is seeking a Business Operations Manager to support client projects, financial tracking, internal operations and business reporting. This remote, full-time role offers ownership across project coordination, budgets, reporting, HR administration and business operations.

The ideal candidate will have at least three years in business operations, strong Excel skills, financial awareness, and the ability to balance competing priorities while working with a collaborative team.

Qualifications

• Three+ years in business operations management.
• Strong Excel skills (pivot tables, VLOOKUP).
• Financial awareness with project budgets, hours and deliverables.

Responsibilities

• Coordinate client onboarding with the Founder, Sales Team and Client Services.
• Monitor project budgets, hours, deliverables and timelines; prepare reports.
• Support payroll by tracking time and coordinating HR/admin tasks.
• Maintain operations manuals and standard operating procedures; identify improvements.

Skills

Excel (pivot tables)

Financial awareness

Organizational skills

Written & verbal communication

Prioritization & collaboration

Time management (Pacific Time hours)

Tools

Monday.com

Job description

On behalf of our client, 50th Parallel PR, we are searching for a Business Operations Manager to support client projects, financial tracking, internal operations and business reporting. This full-time, remote opportunity is a hands-on role perfect for someone who enjoys variety, takes ownership of the details and is motivated to help a collaborative team work effectively.

Are you an organized, relationship-focused operations professional who enjoys bringing structure to a busy, purpose-driven business? Do you bring strong Excel skills, financial awareness and the ability to balance competing priorities while working collaboratively with a team? If that sounds like you, keep reading!

About 50th Parallel PR

50th Parallel PR is a full-service strategy and creative communications agency based in Victoria, British Columbia. They work with clients aligned with their values, including Indigenous organizations and communities, government, thought leaders, not-for-profits, and purpose-driven businesses.

50th Parallel PR is proud to be a Certified B Corp, 1% for the Planet Member and Living Wage Employer, reflecting its commitment to responsible business practices and creating positive social impact. Additionally, the firm has recently been recognized for its leading work in community engagement by IABC (Gold Quill and Silver Leaf Awards) and PRNet (NextGen and Marcomms' Most Influential Awards).

Their team is made up of passionate and intentional people who are driven by integrity and collaboration. They value justice, equity and inclusion and believe in building meaningful relationships with their clients and the communities they serve.

Why join 50th Parallel PR?

• Meaningful work: You will be supporting communications projects for organizations and communities working towards positive social impact.
• A collaborative team: You will build strong working relationships with a team that values communication and collaboration.
• Variety and ownership: You will work closely with the Founder and team, helping ensure the systems and processes behind meaningful work operate smoothly. You will take responsibility across project coordination, budgets, reporting, HR administration and business operations.
• Compensation, benefits, and time off: You will enjoy a competitive salary of $70,000 - $85,000 (based on related education and experience) plus bonus potential, extended health and dental coverage (50% of the premiums covered by the employer), paid bonus days on National Indigenous Peoples Day and around the holiday period, and paid volunteer days.
• Opportunity to contribute: You will learn a specialized business, maintain established systems and help identify practical improvements.

Your day as Business Operations Manager may include:

Client Services and Project Coordination:

• Coordinate new client onboarding, working with the Founder, Sales Team and Client Services Team.
• Prepare client contracts, invoices and internal bridging documents, and coordinate client kickoff meetings.
• Monitor project budgets, hours, deliverables and timelines.
• Coordinate contractor relationships and project assignments.
• Maintain project information and use the project management system to support tracking and reporting.

Financial Oversight and Reporting

• Transfer approved sales and client engagement information into project budgets.
• Monitor project budgets, hours and deliverables, and prepare financial and operational reports.
• Coordinate client invoicing and expense approvals.
• Support quoting processes by gathering project information and working with leadership and the team.
• Produce weekly and monthly reports, manage quarterly KPI tracking, and support data management systems.
• Coordinate the annual Benefits Report and B Corp reporting.

People and Business Operations

• Manage time tracking to support bi-weekly payroll.
• Coordinate staff onboarding and support hiring and performance management processes.
• Manage administrative functions, including purchasing and payments, and organize internal company events.
• Manage the Founder's calendar and scheduling.
• Maintain the contact database supporting sales and business development.
• Update the Operations Manual and contribute to developing standard operating procedures.
• Maintain established systems and processes, working collaboratively with the team to identify opportunities for improvement.

Our ideal Business Operations Manager brings:

• At least three years of business operations management experience.
• Strong Microsoft Excel skills, including pivot tables and VLOOKUP functions.
• Financial awareness and an understanding of project budgets, hours and deliverables.
• Excellent organizational, written and verbal communication skills.
• The ability to manage competing priorities, work independently and build positive working relationships.
• An adaptable, solutions-oriented approach and the ability to learn specialized business processes and systems.
• Ability to work Pacific Time business hours, with the flexibility to accommodate client needs outside of regular working hours on occasion.

Beneficial Experience:

• Experience in public relations, communications, marketing or a professional services environment.
• Experience working with First Nations, Indigenous organizations or communities, or other marginalized communities.
• Familiarity with Monday.com or other project management software.
• Experience supporting project quoting or estimating processes.

Equity, Inclusion and Accessibility:

50th Parallel PR is committed to equitable and inclusive recruitment practices and equal employment opportunities.

We welcome applications from qualified candidates with diverse backgrounds and experiences.

If you require accommodation at any stage of the recruitment process, please contact [e-mail]. Accommodation requests will be handled confidentially.

AI in Recruitment:

50th Parallel PR does not use AI in its recruitment process. All application reviews and hiring decisions are made by people.

This position will remain open until it is filled. We thank all applicants; however, after initial acknowledgement, only those selected for further consideration will be contacted.