Marketing Operations Manager

Open Door Group; Edmonton; Hybrid; CAD 72,000 - 77,000; Full time

Benefits offered by this job

Employer-paid health and wellness benefits

Employee assistance program

Retirement savings or pension program

Professional development opportunities

Job summary

A non-profit organization is seeking a collaborative Marketing Operations Manager to lead day-to-day marketing operations. The ideal candidate will have at least 3 years of marketing experience and 2 years of leadership experience. The role is hybrid, requiring occasional in-office work or travel. Join a certified great workplace and make a community impact by helping connect individuals to employment opportunities.

Qualifications

• Minimum 3 years of experience in marketing or communications.
• At least 2 years of leadership or supervisory experience.
• Experience coordinating marketing projects across multiple stakeholders.

Responsibilities

• Lead day-to-day operations of the marketing team.
• Develop and maintain marketing workflows and processes.
• Collaborate with leadership to align marketing efforts.

Skills

Organizational skills

Communication skills

Project management skills

Writing and editing

Leadership skills

Digital marketing familiarity

Education

Bachelor's degree in Marketing, Communications, Business, or related field

Tools

Google Analytics

Google Ads

CRM systems

Microsoft 365

Job description

Open Door Group (ODG), a mission-driven non-profit organization serving communities across British Columbia and Alberta, is looking for a Marketing Operations Manager to join our team!

Salary: This position has an annual salary range of $72,000.00 to $77,000.00 commensurate with qualifications and experience.

Status: Full-time, temporary until March 31, 2027

Hours of Work: 36 Hours per week

Location: This position will be hybrid remote, with a primary work location of a home office and secondary work locations from our Open Door Group offices in Sechelt, Vancouver, Kamloops, Edmonton, or Calgary, depending on the successful candidate\'s location.

Open Door Group is looking for a collaborative and organized Marketing Operations Manager to lead the day-to-day operations of our marketing and communications function.

Reporting to the Chief Operating Officer, this role leads a small team of Marketing Coordinators and serves as the central hub for marketing activity across the organization. You will help ensure marketing initiatives are well coordinated, aligned with organizational priorities, and delivered effectively across multiple programs and service areas.

This role blends team leadership, marketing coordination, and hands-on execution. You will work closely with internal teams to guide marketing initiatives that increase awareness of our programs and help connect more people to employment opportunities.

The position can be based in Sechelt, Vancouver, Kamloops, Edmonton, or Calgary, with a mix of remote and in-office work. Occasional travel and attendance at community events outside regular hours may be required.

What You Will Do

• Lead the day-to-day operations of the marketing team, providing direction, coaching, and support to Marketing Coordinators
• Participate in recruitment, onboarding, and performance development for Marketing Coordinators
• Coordinate and prioritize marketing requests across multiple programs and service areas
• Develop and maintain marketing workflows, processes, and systems to support efficient project delivery
• Collaborate with leadership and program teams to align marketing efforts with organizational priorities
• Provide marketing guidance to internal stakeholders on campaigns, program promotion, and community engagement
• Ensure marketing materials align with brand standards and meet accessibility and funder requirements
• Review marketing deliverables to ensure quality, accuracy, and consistency across channels
• Contribute directly to marketing projects when needed, including content development, campaigns, and promotional materials

Please see the full job description for a detailed description of the responsibilities included in this position. Full posting and job description are available here: Careers at Open Door Group

Why Open Door Group?

Champion of Great Workplaces: ODG proudly holds the title of one of Canada's Certified Great Places to Work, fostering a culture of compassion and authenticity. Join a team that values your unique contribution and believes in the boundless potential of every individual.

Competitive Compensation and Benefits: As a Certified Living Wage Employer, ODG is committed to offering more than just a job. We offer a competitive total rewards package designed to support your well-being and long-term success. Depending on your location, this may include employer-paid health and wellness benefits, access to an employee assistance program, and participation in a retirement savings or pension program. We also support ongoing learning through professional development opportunities to help you grow your skills and advance your career.

Community Impact: Be part of an organization that goes beyond the conventional, providing tailored employment services to build strong workforce ecosystems and thriving communities. Your work will directly contribute to the social and economic well-being of the community.

What you bring to the position:

If you meet most of the qualifications and are passionate about this work, we encourage you to apply. We recognize that career paths are not always linear. Equivalent combinations of training and experience will be considered.

Key Qualifications:

• Bachelor’s degree in Marketing, Communications, Business, or a related field, or an equivalent combination of education and experience
• Minimum 3 years of experience in marketing or communications, with progressively increasing responsibility
• At least 2 years of leadership or supervisory experience, including supporting, coaching, and guiding team members
• Experience coordinating marketing projects or campaigns across multiple stakeholders or teams
• Familiarity with digital marketing tools, content management systems, and social media platforms
• Experience working with tools such as Google Analytics, Google Ads, CRM systems, or Microsoft 365 is an asset
• Knowledge of digital accessibility and plain language practices is considered an asset

Skills and Abilities

• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines
• Excellent communication and collaboration skills, with the ability to work effectively with diverse internal teams
• Ability to lead, motivate, and support team members, creating a positive and productive team environment
• Strong writing, editing, and content development skills across digital and print channels
• Attention to detail and commitment to producing high quality, accurate marketing materials
• Ability to assess priorities and allocate resources effectively in a fast paced environment
• Commitment to equity, diversity, inclusion, and accessibility, and an understanding of how these principles inform communications

Open Door Group values diversity and is committed to providing an inclusive work environment. We are looking for qualified individuals who represent, at all job levels, the diversity of the people we serve and encourage applications from Indigenous peoples, individuals of all genders and sexual orientation, origin and ethnic affiliations, disability, age, and religion.

We strive to ensure an accessible experience for candidates. If you require an alternative method to submit your application, please contact us toll-free at 1 866 377 3670 and ask to speak with an HR representative, or you can email us at [e-mail].

Only shortlisted candidates will be contacted.

Thank you for your interest in joining the Open Door Group team!