Business Operations Coordinator

Verlo co; San Juan de Terranova; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Growth opportunities

Job summary

Verlo is a small, fast-moving startup building an AI-native platform for financial advisors. We are seeking a Business Operations Coordinator to keep the company running smoothly behind the scenes and help the founders remove bottlenecks across operations.

This true generalist role may involve calendar organization, invoicing, vendor coordination, process documentation, and preparing for product launches. You’ll work closely with the founders across the business, tackling whatever needs doing.

Qualifications

• 2+ years in operations, executive assistance, office management, finance, project coordination, or another business operations role.
• Exceptional organizational skills and attention to detail.
• Strong written and verbal communication.

Responsibilities

• Provide executive support, including calendar management, travel planning, and meeting coordination.
• Manage accounts receivable, invoicing, and payment follow-up.
• Coordinate vendors, software subscriptions, and operational tools.
• Help manage recruiting logistics and employee onboarding.
• Document and improve internal processes.
• Assist with contracts and operational administration.
• Coordinate company events, meetings, and off-sites.
• Support finance and bookkeeping activities.
• Help maintain internal documentation and knowledge bases.
• Assist with customer and partner operational requests.
• Own special projects across operations, finance, people, and customer success.
• Identify inefficiencies and recommend better ways of working.

Skills

Organizational skills

Communication

Prioritization

Independent work

Problem solving

Discretion

Adaptability

Curiosity

Tools

Google Workspace

Notion

Slack

Attio

Job description

We're a small, fast-moving team building AI-native tools for financial advisors. If you care about craft and shipping products people love, we'd like to meet you.

Business Operations Coordinator

Location

St. John's, NL

Employment Type

Full time

Location Type

On-site

Department

Operations

Verlo is building the operating system for financial advisors.

Advisors spend too much time switching between CRMs, email, calendars, notes, spreadsheets, and manual processes. We're building an AI-powered platform that brings everything together, helping advisory firms spend less time on administrative work and more time serving clients.

We're an early-stage startup, which means everyone wears multiple hats. We value people who enjoy solving problems, improving processes, and jumping in wherever they're needed.

About the Role

We're looking for a Business Operations Coordinator to help keep Verlo running smoothly behind the scenes.

This is a true generalist role. One morning you might be organizing founder calendars, the next you could be following up on unpaid invoices, coordinating a vendor, documenting a process, helping prepare for a product launch, or finding a better way to handle an internal workflow.

You'll work closely with the founders across every part of the business, helping eliminate operational bottlenecks so the rest of the team can move faster.

If you enjoy bringing order to chaos, improving processes, and tackling whatever needs to get done, you'll thrive in this role.

What You'll Do

• Provide executive support, including calendar management, travel planning, and meeting coordination
• Manage accounts receivable, invoicing, and payment follow-up
• Coordinate vendors, software subscriptions, and operational tools
• Help manage recruiting logistics and employee onboarding
• Document and improve internal processes
• Assist with contracts and operational administration
• Coordinate company events, meetings, and off-sites
• Support finance and bookkeeping activities
• Help maintain internal documentation and knowledge bases
• Assist with customer and partner operational requests
• Own special projects across operations, finance, people, and customer success
• Identify inefficiencies and recommend better ways of working

What We're Looking For

• 2+ years in operations, executive assistance, office management, finance, project coordination, or another business operations role
• Exceptional organizational skills and attention to detail
• Strong written and verbal communication
• Comfortable juggling multiple priorities in a fast-moving environment
• Able to work independently and solve problems with minimal direction
• Naturally proactive—you notice things before they become problems
• High level of professionalism and discretion
• Curious, resourceful, and willing to learn new systems quickly

Bonus Points

• Startup experience
• Experience supporting executives or founders
• Familiarity with invoicing or accounts receivable
• Experience with tools like Google Workspace, Notion, Slack, Attio, or modern SaaS platforms
• Experience improving or documenting operational processes

What Success Looks Like

• Within your first 90 days, you'll:
• Become the go-to person for day-to-day operational coordination
• Keep invoicing and accounts receivable running smoothly
• Reduce administrative workload for the founders
• Improve at least three internal processes
• Build documentation that makes the team more efficient
• Become a trusted partner across every department

Why Join Verlo?

• Work directly with the founders
• Make an impact across every part of the business
• Help build the operational foundation of a fast-growing startup
• Competitive compensation
• Significant opportunities for growth as the company scales
• If you're the kind of person who loves making things run better, enjoys variety in your work, and isn't afraid to jump into whatever needs doing, we'd love to meet you.