Business Manager

Socket.dev; London; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Health & wellness benefit enrollment

Employee referral bonus opportunities

On-site Parking

Exclusive employee pricing on parts & 

Health & wellness benefit enrollment

Job summary

The 401 Group of Companies in London, ON seeks an Automotive Business Manager focused on Finance & Insurance to drive profitability and outstanding client service. You will guide customers through financing options, explain service procedures, and ensure compliant processing of deals.

You’ll train sales staff, track performance metrics, and uphold high standards of integrity in a fast-paced, team-oriented environment. This role offers opportunities for growth and competitive compensation.

Qualifications

• Experience in automotive sales and financing processes.
• Self-motivated, energetic and able to thrive in a fast-paced environment.
• Strong communication skills are essential.
• Friendly attitude and positive team participation.
• Above-average computer skills and technically savvy.

Responsibilities

• Offer vehicle financing and insurance to customers with thorough explanations of aftermarket products and extended warranties.
• Provide customers with explanations of manufacturer and dealership service procedures and policies.
• Process cash, financing and leasing deals accurately and secure approvals from sanctioned sources.
• Track and report business office performance metrics.
• Exceed customers' expectations with exceptional service and follow-up.
• Train and support sales staff with PBS paperwork accuracy.
• Foster a professional environment by participating in daily/weekly meetings.
• Ensure compliance with dealership, corporate, and regulatory requirements.
• Resolve outstanding customer complaints and maintain integrity.

Skills

Automotive sales experience

Customer focus

Strong communication skills

Team player

Education

High School Diploma

Tools

CRM software

MS Office

Job description

Now Hiring: Driven Automotive Business Manager – Take the Lead on Finance & Insurance, Maximize Profitability, and Deliver an Exceptional Client Experience!

Take the Lead in F&I Excellence – Drive Profit, Build Trust, and Elevate the Buying Experience!

We’re looking for a results-driven and customer-focused Automotive Business Manager to join our dynamic team. In this high-impact role, you’ll take charge of the Finance & Insurance (F&I) process—helping customers navigate vehicle financing, protection plans, and insurance options with confidence, clarity, and care.

Location: London, ON

Earning potential is based on your ability to sell effectively. We provide you the tools and training required to excel in this position.

Hours: Monday to Thursday availability 9 am to 8 pm and Friday and Saturday availability 9 am to 5 pm.

We arecurrently seeking experienced automotive sales professionals to join our growing team! We are looking for individuals that can develop an in-depth understanding of the various product lines, OEM requirements, sub-prime financing and everything in between. Suitable candidatesmust be comfortable creating relationships with customersfrom phone consultations, in-person meetings and closing. We are looking for eager, enthusiastic and trainable individuals who want to make a great living while changing the lives of our customers through the purchase of a vehicle.

Role and Responsibilities:

• Offer vehicle financing and insurance to customers and provide them with athorough explanation of aftermarket products and extended warranties
• Provide customers a complete explanation of manufacturer and dealership service procedures and policies
• Process cash,financingand leasing deals accurately andsecure approvalsthrough financial sources sanctioned by management
• Track and report business office performance metrics
• Exceed customer's expectations with regards to customer service and follow up
• Train and support sales employees with the accuracy of their PBS and other paperwork requirements
• Foster a professional work environment for the sales employees by attending and contributing to the daily and weekly departmental meetings
• Promote effective communication amongst dealership personnel
• Ensure personnelare in compliance withdealership and corporate Mitsubishi policies and procedures, and Governmental, OMVIC, MVDA, CPA and Bank requirements
• Effectively resolve outstanding customer complaints
• Promote honesty and integrity within the dealership culture
• Other duties as assigned

Qualifications and Skills:

• Valid G Driver's License and acceptable driving record
• OMVIC license is an asset
• Working knowledge of automotive sales and financing aspects
• Self-motivated, energetic and able to thrive in a fast-paced work environment
• Strong communication skills
• Friendly attitude and positive team participation skills
• Above average computer skills and technically savvy

So why work for us?

• The 401 Group of Companies is privately owned and 100% Canadian
• 40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub"
• A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.
• Personalized coaching, mentoring, and training focused on both individual growth and team success.
• Empowering you to grow with meaningful career path planning and advancement opportunities.
• Health & wellness benefit enrollment opportunities
• Employee referral bonus opportunities
• Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop.
• Perkopolis Enrollment
• On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

#INDCOM

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code.The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, 226-535-9077 or [e-mail]

This posting reflects a current and active opening.