Business Manager

Chief Isaac Group of Companies; Dawson City; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Opportunity to grow leadership skills

Supportive, collaborative, and values-based workplace

Job summary

A First Nations organization in Dawson City, Yukon seeks a Camp / Hotel Business Manager to oversee business and operational functions. The role requires strong financial and organizational skills, along with experience in hospitality or community-based operations. This position emphasizes culturally respectful engagement and community development. Candidates should have a degree in business or hospitality and be effective in leadership and communication. Competitive compensation and meaningful work are offered.

Qualifications

• Experience in hospitality, camp, hotel, or community-based operations.
• Ability to work respectfully within First Nations and community environments.
• Commitment to confidentiality, professionalism, and community values.
• Experience with accounting and reservation/property management systems.
• Strong communication, leadership, and relationship-building skills.
• Ability to work respectfully within First Nations and community environments.
• Commitment to confidentiality, professionalism, and community values.

Responsibilities

• Manage budgets, financial tracking, and reporting.
• Support day-to-day camp/hotel operations.
• Guide and supervise administrative and front-line staff.
• Ensure a welcoming and culturally respectful experience for guests.
• Support compliance with health, safety, and regulatory requirements.
• Develop and maintain administrative systems, policies, and procedures
• Manage purchasing, inventory, and service contracts
• Ensure accurate record-keeping and documentation
• Support hiring, onboarding, scheduling, and training of staff
• Provide guidance and supervision to administrative and front-line staff
• Foster a respectful, inclusive, and team-oriented workplace
• Ensure a welcoming and culturally respectful experience for guests
• Respond to guest concerns and support service quality
• Build positive relationships with community members, vendors, and partners
• Support compliance with health, safety, and regulatory requirements
• Assist with audits, inspections, and reporting
• Promote safe, respectful, and accountable workplace practices

Skills

Strong financial and organizational skills

Strong communication skills

Leadership skills

Relationship-building skills

Communication

Relationship-building

First Nations/community relations

Confidentiality

Education

Diploma or degree in business, hospitality, or a related field

Tools

Accounting systems

Reservation/property management systems

Job description

Position Overview

The Camp / Hotel Business Manager plays a key role in supporting the successful operation of The Northern Workforce HUB within a First Nations/community-based organization. This position oversees business, financial, and administrative functions while working collaboratively with leadership, staff, and community partners to ensure culturally respectful, efficient, and welcoming operations.

Key Responsibilities

Business & Financial Management

• Manage budgets, financial tracking, and reporting
• Oversee accounts payable/receivable, payroll, and expense controls
• Monitor occupancy, revenue, and operational costs
• Prepare financial and operational reports for leadership

Operations & Administration

• Support day-to-day camp/hotel operations
• Develop and maintain administrative systems, policies, and procedures
• Manage purchasing, inventory, and service contracts
• Ensure accurate record-keeping and documentation

Staff Support & Leadership

• Support hiring, onboarding, scheduling, and training of staff
• Provide guidance and supervision to administrative and front-line staff
• Foster a respectful, inclusive, and team-oriented workplace

Guest, Client & Community Relations

• Ensure a welcoming and culturally respectful experience for guests
• Respond to guest concerns and support service quality
• Build positive relationships with community members, vendors, and partners

Compliance, Safety & Accountability

• Support compliance with health, safety, and regulatory requirements
• Assist with audits, inspections, and reporting
• Promote safe, respectful, and accountable workplace practices

Qualifications & Skills

• Diploma or degree in business, hospitality, or a related field (or equivalent experience)
• Experience in hospitality, camp, hotel, or community-based operations
• Strong financial and organizational skills
• Experience with accounting and reservation/property management systems
• Strong communication, leadership, and relationship-building skills
• Ability to work respectfully within First Nations and community environments
• Commitment to confidentiality, professionalism, and community values

Why Work With Us

• Meaningful work supporting community and economic development
• Competitive compensation and benefits
• Opportunity to grow leadership skills
• Supportive, collaborative, and values-based workplace