Business Manager

Seasons-Retirement-Communities; Olds; On-site; CAD 54,000 - 56,000; Full time

Benefits offered by this job

Safe inclusive workplace

Competitive compensation and benefits

Leadership development and career рост

Welcoming culture and mission-driven

Career growth opportunities

Job summary

Seasons-Retirement-Communities in Olds, AB is seeking a Business Manager to handle all office and clerical duties for residents and the service team. The role oversees A/P, A/R, billing, move-ins/outs and financial controls.

You will be the first point of contact, support operations, ensure regulatory compliance, payroll, scheduling, and understand the collective agreement. Requires two years in Seniors Housing or Hospitality and CPR/First Aid.

Qualifications

• Minimum of two years relevancy experience in Seniors Housing or Hospitality, preference for Certification or Diploma in Administration.
• Strong Communication Skills; both oral and written.
• Exceptional Customer Service and Conflict Resolution skills.
• Current CPR & First Aid Certification.
• Class G/Class 5 driver’s license with clear driver’s abstract (Applicable to Ontario/Alberta).

Responsibilities

• Provide initial face to face and telephone contact with residents, visitors, service team members and community partners.
• Provide support to the community for all aspects of operations.
• Manages all A/P, A/R, billing, payments, move ins, outs, resident increases and other financial controls.
• Responsible for understanding policies, procedures and legislation related to regulatory compliance and standards.
• Support Service Team members and leaders with scheduling, performance management, payroll and understands Collective Bargaining agreement.
• All other duties as assigned.

Skills

Communication skills

Customer service

Conflict resolution

Scheduling

Payroll

Regulatory compliance

Education

Diploma in Administration

Job description

Salary Range: $54,000.00 To $56,000.00 Annually

3300-57th Avenue Olds, AB T4H 1C4

The Opportunity

We’re looking for a Business Manager. This role is responsible for all aspects of office and clerical duties for residents and service team members.

What You’ll Do

• Provide initial face to face and telephone contact with residents, visitors, service team members and community partners
• Provide support to the community for all aspects of operations
• Manages all A/P, A/R, billing, payments, move ins, outs, resident increases and other financial controls
• Responsible for understanding policies, procedures and legislation related to regulatory compliance and standards
• Support Service Team members and leaders with scheduling, performance management, payroll and understands Collective Bargaining agreement
• All other duties as assigned

What You’ll Bring

• Minimum of two years relevancy experience in Seniors Housing or Hospitality, preference for Certification or Diploma in Administration
• Strong Communication Skills; both oral and written
• Exceptional Customer Service and Conflict Resolution skills
• Current CPR & First Aid Certification
• Class G/Class 5 driver’s license with clear driver’s abstract (Applicable to Ontario/Alberta)

What We Offer

• A safe, inclusive workplace where you’re supported and appreciated
• Competitive compensation and benefits
• Opportunities for leadership development and career growth
• A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

Additional Requirements

• Covid-19 vaccination is mandatory
• Comfort using AI and other digital platform systems and tools to support daily workClear Criminal Background Check, VSS and TB Test where required