business general manager

Bridgemans Bistro; Mill Bay; On-site; CAD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Leadership with autonomy

Opportunity to build a great team

Supportive leadership group

Impactful ideas and business growth

Job summary

Bridgemans Bistro is seeking an experienced General Manager to lead operations on-site in Mill Bay, BC. You will drive guest satisfaction, build a strong team, and own daily performance including labour, costs, and revenue growth.

The role requires frontline hospitality leadership, a focus on KPIs, and adaptability to manage busy periods with a calm, strategic approach.

Qualifications

• Restaurant management experience (GM/senior leader)
• Strong leadership and people-management skills
• Genuine commitment to hospitality and guest experience
• Experience managing labour, scheduling, inventory and operating costs
• Solid understanding of restaurant financials and KPIs
• Ability to stay calm and make decisions in a busy environment
• Experience recruiting, training, and developing employees
• Flexibility to work evenings, weekends and holidays

Responsibilities

• Lead the restaurant team daily and collaborate with kitchen staff to ensure smooth FOH/BOH operations
• Create a positive, accountable, and professional workplace culture
• Recruit, hire, onboard, and retain great people
• Manage scheduling and labour costs
• Ensure consistently excellent guest service
• Maintain high standards for cleanliness, organization, and presentation
• Monitor inventory, purchasing, cost controls, and key operating metrics
• Identify opportunities to improve revenue, efficiency, and profitability
• Handle guest feedback and resolve issues professionally
• Ensure compliance with liquor, food safety, WorkSafe, and employment requirements
• Support events, promotions, and initiatives that grow the business
• Take ownership of the restaurant's overall performance

Skills

Leadership

People management

Guest experience

Operations

Scheduling

Job description

General Manager

Posted on August 19, 2026 by Bridgemans Bistro

Bridgemans Bistro is looking for an experienced, hands-on General Manager to lead our team and take ownership of the day-to-day success of the restaurant. We're looking for someone who genuinely enjoys hospitality, knows how to build and lead a strong team, and understands that a successful restaurant requires equal attention to the guest experience, the people, and the numbers. Our General Manager is present on the floor, connected with the team, engaged with guests, and accountable for the overall performance of the business.

The Role

As General Manager, you will be responsible for the overall operation and performance of Bridgemans Bistro. You'll lead the team daily and work closely with the kitchen staff to create an environment where employees can perform at their best and guests want to come back.

• Leading, coaching, and developing the restaurant team
• Creating a positive, accountable, and professional workplace culture
• Recruiting, hiring, onboarding, and retaining great people
• Managing scheduling and labour costs
• Ensuring consistently excellent guest service
• Maintaining high standards for cleanliness, organization, and restaurant presentation
• Working closely with kitchen leadership to ensure smooth FOH/BOH operations
• Managing inventory, purchasing, and cost controls
• Monitoring sales, labour, food costs, and other key operating metrics
• Identifying opportunities to improve revenue, efficiency, and profitability
• Handling guest feedback and resolving issues professionally
• Ensuring compliance with liquor, food safety, WorkSafe, and employment requirements
• Supporting events, promotions, and initiatives that grow the business
• Taking ownership of the restaurant's overall performance

Who We're Looking For

You're a confident hospitality leader who can balance people, operations, and financial performance. You know how to set expectations without creating unnecessary drama. You're comfortable making decisions, solving problems, coaching employees, and jumping in when the restaurant gets busy. Ideally, you bring:

• Previous restaurant management experience, preferably as a General Manager, Assistant General Manager, or senior hospitality leader
• Strong leadership and people-management skills
• A genuine commitment to hospitality and the guest experience
• Experience managing labour, scheduling, inventory, and operating costs
• A solid understanding of restaurant financials and key performance indicators
• Strong communication and organizational skills
• The ability to stay calm and make good decisions in a busy environment
• Experience recruiting, training, and developing employeesA collaborative approach to working with kitchen leadership
• Serving It Right certification, or the ability to obtain it
• Flexibility to work evenings, weekends, and holidays as required

What Success Looks Like

A successful General Manager at Bridgemans Bistro builds a restaurant where:

• Guests receive consistently great food and service
• Employees know what is expected of them and enjoy coming to work
• Strong performers are recognized and developed
• Problems are addressed early instead of being allowed to grow
• Labour and operating costs are well managed
• The front and back of house operate as one team
• The restaurant is clean, organized, and ready for business
• Sales and profitability continue to improve

What We Offer

• Competitive compensation
• A leadership role with meaningful responsibility and autonomy
• The opportunity to build and develop a great restaurant team
• A supportive ownership and leadership group
• A workplace that values accountability, communication, and good hospitality
• Opportunities to contribute ideas and have a real impact on the business

Interested?

If you're an experienced hospitality leader who takes pride in building great teams and running a strong operation, we'd like to hear from you.

• Location: Mill Bay, BC
• Work location: On site
• Salary: $ 65,000 to $ 75,000 YEAR annually
• Terms of employment: Permanent employment Full time
• Starts as soon as possible
• Vacancies: 1 vacancy
• Source: indeed.com #10235432564

View the full job posting on indeed.com