Business Enablement Analyst co-op

CIBC; Toronto; Hybrid; CAD 36,000 - 48,000; Full time

Job summary

CIBC, a relationship-oriented bank, seeks a Business Enablement Analyst co-op to help manage the Allego Learning Management System and drive learning and development initiatives. You will ensure the platform runs smoothly, support learners, and collaborate with instructors and technical teams.

This temporary role is hybrid in Toronto, with on-site and remote elements discussed at interview; you must be enrolled in post-secondary education and returning to full-time studies to be eligible.

Qualifications

• Currently enrolled in post-secondary education and returning to full-time studies.
• Willing to participate in attribute-based assessments and skills tests.
• Proficient with MS Office and strong communication and analytical skills.

Responsibilities

• Manage and optimize the Allego Learning Management System (LMS).
• Ensure the platform runs smoothly and users receive support.
• Collaborate with instructors and technical teams to meet learning goals.
• Create and modify training materials to enhance learner experience.
• Support new and ongoing projects within the PEER team.

Skills

Adult Learning Methodologies

Graphic Design

Instructional Design

Microsoft Excel

Microsoft PowerPoint

Music Video Editing

Presentations

Time Management

Visual Design

Written Communication

Education

Post-secondary student in coop program

Tools

Microsoft Excel

Microsoft PowerPoint

Music Video Editing

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com

What you'll be doing

The Business Enablement Analyst co‑op will play a vital role in managing and optimizing the Allego Learning Management System (LMS). You’ll ensure the platform runs smoothly, help users get the most out of it, and support the organization’s learning and development goals. This role combines technical know-how, problem‑solving, and a focus on creating a great learning experience. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on‑site and remote work) will be discussed at the time of your interview.

Important

We may ask you to complete an attribute‑based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. You must be currently enrolled in post‑secondary education and returning to full‑time studies to be eligible. However, you do not need to be in a registered Co‑Op program to be considered for a role.

How you'll succeed

• Communication skills – Act as a liaison between learners, instructors, and technical teams, ensuring clear and effective communication.
• Problem‑solving expertise – Demonstrate strong analytical skills to troubleshoot and resolve technical challenges efficiently.
• Attention to detail – Maintain precision in all aspects of platform management, ensuring content, configurations, and processes are accurate and reliable.
• Adaptability – Stay ahead of emerging technologies and trends, continuously learning and adapting to new tools and methodologies.
• Content Design – Create and modify training materials that align with business goals and enhance the learning experience for contact centre staff.
• Project Involvement – Support new and ongoing projects within the PEER team, providing training insights and expertise to drive successful outcomes.

Who you are

You know that details matter. You notice things that others don’t. Your critical thinking skills help to inform your decision making. You look beyond the moment. You know what you do will make a difference today and tomorrow. You look for new opportunities to define what’s possible. You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity. You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity. Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points‑based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions.

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]. CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute‑based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process.

Expected End Date: 2027-12-17
Job Location: Toronto–81 Bay, 18th Floor
Employment Type: Temporary (Fixed Term)
Weekly Hours: 37.5

• Adult Learning Methodologies
• Graphic Design
• Instructional Design
• Microsoft Excel
• Microsoft PowerPoint
• Music Video Editing
• Presentations
• Time Management
• Visual Design
• Written Communication

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities – a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients matters to us.