Advanced Analytics and AI Co-op

CIBC; Toronto; Hybrid; CAD 21,000 - 34,000; Full time

Job summary

CIBC is seeking a Co-op/Intern for People Change Management – Advanced Analytics & AI in Toronto. You’ll support change management deliverables, communications, and stakeholder engagement while gaining hands-on experience in data-driven change initiatives.

The role offers hybrid work with 1–3 days onsite. You are pursuing a bachelor’s or master’s degree and will collaborate across teams, develop learning materials, and measure adoption.

Qualifications

• Pursuing bachelor’s or master’s degree in a related field.
• Strong written and verbal communication.
• Experience creating communications, analyzing data, or coordinating events or projects is an asset.
• Proficient with PowerPoint, Excel, Word and collaboration tools.

Responsibilities

• Change Management Support: develop and maintain change management deliverables for AI initiatives, including stakeholder lists, readiness activities, and adoption trackers.
• Communications and Learning: create clear, engaging communications, presentations, job aids, and learning materials.
• Stakeholder Engagement and Coordination: coordinate meetings, workshops, and engagement activities with business partners and technical teams.
• Research, Insights, and Measurement: analyze feedback and adoption data to derive insights and improvements.
• Team Contribution: support priority activities and learn how change is delivered in a large organization.

Skills

PowerPoint

Excel

Word

Collaboration tools

Change management

Communication

Organizational skills

Attention to detail

Analytical mindset

Education

Bachelor’s or Master’s degree in related field

Tools

Power BI

Copilot

MS Office

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com The Advanced Analytics and AI Team is at the forefront of leveraging data and AI to transform CIBC’s business operations and deliver strategic value. As a Co-op Student/Intern, People Change Management – Advanced Analytics & AI, you will support initiatives that help employees and stakeholders understand, adopt, and effectively use new data and AI tools, processes, and ways of working. You will gain hands‑on experience in change management, communications, learning, stakeholder engagement, and adoption measurement while contributing to high‑impact initiatives across the organization. At CIBC, we enable the work environment most optimal for you to thrive in your role. You’ll have flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week onsite, while other days will be remote.

How You’ll Succeed

Change Management Support

You will help develop and maintain practical change management deliverables for advanced analytics and AI initiatives, including stakeholder lists, change impact assessments, engagement plans, readiness activities, and adoption trackers. You will support the team in organizing inputs, identifying themes, and keeping activities on track.

Communications and Learning

You will support the creation of clear, engaging communications, presentations, job aids, learning materials, and event content that make AI and change topics accessible to different audiences. You will help coordinate learning sessions and gather feedback to improve future activities.

Stakeholder Engagement and Coordination

You will collaborate with change practitioners, business partners, and technical teams to coordinate meetings, workshops, and engagement activities. You will document decisions and action items, follow up with contributors, and help ensure stakeholders have the information they need.

Research, Insights, and Measurement

You will conduct research on AI adoption, workforce trends, and change management practices. You will help analyze feedback, participation, and adoption data, identify useful insights, and translate findings into concise updates and recommendations for the team.

Team Contribution

You will contribute ideas, bring a fresh perspective, and support priority activities across the People Change Management portfolio. You will manage assigned tasks with attention to detail, ask thoughtful questions, and build your knowledge of how change is delivered in a large organization.

Who You Are

You are currently pursuing a bachelor’s or master’s degree. Your studies are in Business, Change Management, Human Resources, Communications, Organizational Behaviour, Data and Analytics, or a related field, and you are eligible to complete a co‑op or internship work term. You communicate clearly. You can organize information and create concise, engaging written and visual materials for different audiences. You are organized and dependable. You can manage multiple tasks, meet deadlines, track details, and follow through on commitments. You are curious about people and technology. You are interested in how advanced analytics and AI are changing the way people work and want to learn how thoughtful change management supports adoption. You are comfortable working with common business tools. You have experience with PowerPoint, Excel, Word, and collaboration tools. Experience creating communications, analyzing data, or coordinating events or projects is an asset. You take initiative and welcome feedback. You are willing to ask questions, learn quickly, and use feedback to strengthen your work. You’re driven by collective success. You enjoy working collaboratively, value different perspectives, and contribute to an inclusive team environment. Values matter to you. You bring your real self to work and live our values—trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail] CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit We may ask you to complete an attribute‑based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date 2027-04-23 Job Location Toronto-81 Bay, 21st Floor Employment Type Temporary (Fixed Term) Weekly Hours 37.5 Skills Adaptability, Advanced Analytics, Attention-to-Detail, Change Management, Collaboration, Communication, Curiosity, Data Analysis, Data Visualization, Finance Industry, Meeting Deadlines, Microsoft Copilot, Microsoft Office, Microsoft Power Business Intelligence (PBI), Multitasking, Organizational Behavior, Project Coordination, Receptive to Feedback, Researching, Work Initiative

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.