Business Development Specialist

Plaza Kia; St. Catharines; On-site; CAD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Vehicle purchase program

On-site parking

5-day work week

Employee assistance

Job summary

John Bear Auto Group in St. Catharines is seeking a motivated Business Development Specialist to drive inbound opportunities and convert inquiries into qualified appointments.

As the primary contact for customers, you will manage emails and calls, schedule visits, and feed information to the sales team while maintaining CRM records.

The role offers a competitive hourly wage of 18 CAD with bonus opportunities and a comprehensive benefits package, within a friendly, long‑standing dealership network.

Qualifications

• Strong sales experience.
• Excellent verbal and written communication.
• Ability to multitask in a fast-paced environment.
• Proven track record for meeting performance goals.
• Strong computer skills, especially Microsoft Outlook.
• Detail oriented with good time management.
• Team oriented with adaptable work style.
• Professional work ethic and dealership focus.

Responsibilities

• Answer emails and phone calls from customers who have demonstrated an interest in the company’s products.
• Communicate with customers by phone or email to provide information, updates, promote business opportunities and/or to schedule and confirm appointments.
• Perform outbound call campaigns as required.
• Enter the results of each communication into the CRM software and perform necessary follow-ups.
• Continue to update job knowledge by participating in educational opportunities and reading manufacturers' publications.

Skills

Sales experience

Communication skills

Multitasking

Goal achievement

MS Outlook

Time management

Team oriented

Professional ethics

Job description

Business Development Specialist Pay Rate: $18 - 18 per hour John Bear Buick GMC - St. Catharines

John Bear Auto Group is looking for an enthusiastic and driven individual that has a passion for customer service to work in our Sales Department as a Business Development Specialist. In this role, you will act as the primary point of contact and representative for our dealer in St. Catharines. This role acts as the connection between the customer and the sales department, taking charge of inbound business opportunities and promoting conversions into qualified appointments.

Pay: $18.00 per hour, plus monthly bonus opportunities for a potential to earn $40,000-$50000 per year.

Responsibilities:

• Answer emails and phone calls from customers who have demonstrated an interest in the company’s products

• Communicate with customers by phone or email to provide information, updates, promote business opportunities and/or to schedule and confirm appointments

• Perform outbound call campaigns as required

• Enter the results of each communication into the CRM software and perform necessary follow-ups

• Continue to update job knowledge by participating in educational opportunities and reading manufacturers' publications

Qualifications:

• Strong sales experience

• Highly effective communication (verbal and written) and interpersonal skills in order to work with customers and colleagues

• Ability to multitask in a fast-paced environment

• Proven track record for setting and achieving performance goals

• Strong computer skills and experience with Microsoft and Outlook

• Detail oriented with excellent time management and organizational skills

• Team oriented and adaptable

• Professional work ethic, responsible, vested in dealership success

What We Offer:

• A competitive compensation plan

• A full and comprehensive benefits package

• Employee Vehicle Purchase program

• A solid foundation of customers from over 40 years of business

• A leadership team that trains and mentors its staff to ensure success for new team members

• An open-door environment that promotes close collaboration within all levels of the organization

• Opportunity for advancement

• Employee Assistance Program

• On-site parking

• 5 day work weeks (no Sundays or holidays)

Hours: 10:00 am - 7:00 pm, Monday to Thursday and 9:00 am - 5:00 pm every other Friday and Saturday

About Us:

At John Bear Auto Group, our dedication to excellence and quality service begins with our people. As a top dealership, we pride ourselves on attracting and retaining top talent who bring drive, skill and commitment to the delivery of outstanding customer service.

Founded in Hamilton in 1979 by John Bear, the group now has three dealerships in Southwest Ontario and sells GMC, Chevrolet, Buick and Cadillac vehicles in St. Catharines, Hamilton, New Hamburg, as well as the surrounding Niagara and Kitchener-Waterloo regions.

John Bear is a family-owned business and we pride ourselves on treating our customers like family. Our successful business is built on repeat customers, and our goal has always been to cultivate a trusting relationship focused exclusively on creating value for our customers. We offer great deals, friendly service and a helping hand when it comes time to selling and servicing new and used vehicles.

If you require any sort of accommodation at any time during the recruitment process, please let us know.

While we appreciate all applications received, only those selected for an interview will be contacted.