Business Development Representative II

Duck Creek Technologies; Mississauga; Hybrid; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible work environment

Health, dental, vision benefits

RRSP with employer match

Paid holidays & leave

Job summary

Duck Creek Technologies, based in Mississauga, Ontario, is seeking a Business Development Representative II to build pipeline with property and casualty insurers. You will research target accounts, conduct outbound prospecting, respond to inbound interest, and set qualified meetings.

You will work with Sales Directors and Marketing to educate prospects, qualify fit, and document activities in CRM and sales tools.

Qualifications

• Bachelor's degree in Business, Marketing, or Communications preferred.
• Interest in sales development, sales or marketing.
• Excellent written and verbal communication skills.
• Strong time management and organizational abilities.
• Ability to work well under pressure in a fast-paced environment.
• Experience with software or technology-enabled services is a plus.

Responsibilities

• Conduct proactive outbound prospecting via calls, emails, and LinkedIn engagements.
• Identify pain points and articulate how Duck Creek’s solutions fit, qualifying fit to ICP.
• Educate potential clients about the value of Duck Creek’s offerings.
• Conduct exploratory conversations to align products with client objectives.
• Collaborate with sales directors to plan tailored strategies for territories.
• Work with marketing to develop targeted lists and event follow-up tactics.
• Utilize AI tools to increase efficiency and effectiveness.
• Track and document activities in CRM and sales engagement tools.
• Identify opportunities to improve processes, tools, and controls.

Skills

Sales development

Written communication

Verbal communication

Time management

Organizational skills

Interest in sales/marketing

Ability to work under pressure

Education

Bachelor's degree in Business/Marketing/Communications

Tools

CRM software

Sales engagement tools

LinkedIn

Job description

WHO WE ARE:

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market‑leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1,700 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible‑first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

If working in a fast‑paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter.

WHAT WE WILL CALL THIS POSITION:

Business Development Representative II

WHAT YOU’LL DO:

As a Business Development Representative II, you will help Duck Creek create new pipeline with property and casualty insurers. You will research target accounts, conduct outbound prospecting, respond to qualified inbound interest, generate meetings at industry tradeshows, and lead introductory conversations that help determine fit and next steps. Working closely with Sales Directors and Marketing, you will turn market interest into qualified meetings and well‑documented opportunities.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

• Conducting proactive outreach activities daily through calls, emails, and LinkedIn engagements.
• Identifying pain points of prospects and adeptly articulating how Duck Creek’s solutions can address them, while qualifying fit compared to Duck Creek’s ICP
• Cultivating an in‑depth understanding of product applications, enabling you to effectively qualify and educate potential clients about the value of Duck Creek’s offerings.
• Conducting exploratory conversations with prospective customers, illustrating how our products align with their distinct business objectives.
• Collaborating with sales directors to devise tailored strategies for sales territories, geared toward achieving quarterly and annual objectives.
• Partnering with the marketing and operations teams to develop precision‑targeted lists, pre‑ and post‑event follow‑up tactics, and persuasive messaging to propel the generation of qualified sales leads.
• Operate across all lead generation channels – including outbound, inbound and events.
• Consistently leverage AI tools to increase efficiency and effectiveness.
• Diligently tracking and documenting all activities within CRM and Sales Engagement tools.
• Identify opportunities to improve processes, tools, and controls while balancing speed, quality, cost, and risk.
• Help drive analysis, problem solving, and decision support using relevant data and subject matter expertise.
• Share knowledge with peers and contribute to team standards, documentation, and continuous learning.

WHAT YOU’VE DONE:

• Business Development Representative experience is preferred.
• Bachelor’s degree in Business, Marketing, Communication, or a similar field preferred.
• Interest in sales development, sales or marketing.
• Demonstrating intellectual curiosity, a competitive spirit, and an unwavering commitment to meeting and surpassing goals.
• Exhibiting exceptional written and verbal communication skills.
• Showcasing impeccable time management and organizational capabilities, with a proven ability to meet deadlines.
• Thriving under pressure within a fast‑paced environment.
• Any experience or internship with software, or technology‑enabled services is a plus.

ADDITIONAL INFORMATION:

Other important skillets:

• Ability to manage deadlines and competing priorities
• Sound analytical judgment and structured problem‑solving capability
• Works well both independently and as part of a collaborative team
• Adaptability in a dynamic global software company environment
• Ownership mindset, accountability, and reliable follow‑through.
• Ability to learn new systems, tools, methods, and business processes quickly.

Travel: 0-10%:Schedule will be hybrid (remote and in‑person) and will require some in‑person work from our Mississauga Office.

Work Authorization: Legally authorized to work in the country of the job location. This position does not sponsor employment‑based visa.

Exempt Status: Salary/Non‑Exempt

WHAT WE STAND FOR:

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team‑oriented approach is at the core of how we operate and continuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/.

Please let us know if you encounter accessibility barriers with our web content by sending an email to [e-mail].

Duck CreekTechnologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.

Duck Creek Technologies supports a Flex First work environment and employs team members across Canada. To support transparency and consistency, we maintain defined compensation ranges based on validated market data, internal equity, and regional considerations.

The expected salary range for this position is between $45,000 and $65,000 CAD, which reflects a good‑faith estimate of the compensation range Duck Creek Technologies would expect to pay for this role at the time of posting.

Actual compensation is determined based on a variety of factors, including job‑related skills, experience, qualifications, internal equity, and geographic location, in accordance with applicable provincial laws.

This position may also be eligible for annual bonus compensation, subject to plan terms and individual eligibility.

Duck Creek Technologies is committed to pay transparency and complies with applicable provincial pay transparency requirements.

Duck Creek Technologies believes in the safe, ethical, and responsible use of artificial intelligence. We may use AI‑assisted tools to support parts of the recruitment process, such as reviewing applications, identifying relevant skills, and organizing candidate information.

AI tools are used to assist—not replace—human judgment. All AI‑assisted outputs are reviewed by a Duck Creek team member, and final hiring decisions are always made by people. Candidates should be comfortable working in environments where AI is used responsibly to enhance business processes.

Benefits package for Canadian employees includes:

• Flexible work environment
• Employer-sponsored health, dental, and vision benefits
• Life and disability insurance
• Retirement savings support, including an RRSP program (3% employer match)
• Paid statutory holidays, vacation, and other paid leaves in accordance with applicable provincial standards
• Employee Assistance Program (EAP)

Benefit eligibility and specific offerings may vary based on role, location, and applicable provincial requirements.

The application window for this position will remain open until the role is filled or a sufficient number of qualified candidates have been identified.