Business Development Representative II

Duck Creek Payments; Mississauga; On-site; CAD 45,000 - 65,000; Full time

Job summary

Duck Creek Technologies in Mississauga, Canada, is seeking a Business Development Representative II to build new pipeline with property and casualty insurers. You will research target accounts, conduct outbound prospecting, respond to qualified inbound interest, and generate meetings with insurers.

This role reports to Sales Directors and collaborates with Marketing to drive qualified opportunities. The position is hybrid, with some in-person work at the Mississauga office and travel up to 10%.

Qualifications

• Bachelor's degree in Business, Marketing, Communication, or a similar field is preferred.
• Demonstrated ability to conduct proactive outreach and prospecting.
• Strong written and verbal communication skills.

Responsibilities

• Conduct proactive outreach daily through calls, emails, and LinkedIn engagements.
• Identify pain points and articulate how Duck Creek's solutions address them, qualifying fit to ICP.
• Develop deep understanding of product applications to educate potential clients.
• Lead exploratory conversations to determine fit and next steps with prospects.
• Collaborate with Sales Directors and Marketing to devise strategies for sales territories.
• Partner with Marketing and Operations to create precise target lists and follow-up tactics.
• Operate across outbound, inbound, and events to generate qualified leads.
• Utilize AI tools to improve efficiency and effectiveness.
• Record all activities in CRM/Sales Engagement tools.
• Identify opportunities to improve processes, tools, and controls.

Skills

Prospecting

Outbound outreach

CRM usage

Communication skills

Team collaboration

Education

Bachelor's degree in Business, Marketing, Communication, or similar

Tools

CRM software

LinkedIn

Job description

WHO WE ARE

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies. Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance. We have a flock of more than 1,700 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location. If working in a fast-paced, rapidly evolving company that is transforming one of the world\'s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join "The Flock"! To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information - LinkedIn and Twitter.

WHAT WE WILL CALL THIS POSITION

Business Development Representative II

WHAT YOU’LL DO

As a Business Development Representative II, you will help Duck Creek create new pipeline with property and casualty insurers. You will research target accounts, conduct outbound prospecting, respond to qualified inbound interest, generate meetings at industry tradeshows, and lead introductory conversations that help determine fit and next steps. Working closely with Sales Directors and Marketing, you will turn market interest into qualified meetings and well-documented opportunities.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

• Conducting proactive outreach activities daily through calls, emails, and LinkedIn engagements.
• Identifying pain points of prospects and adeptly articulating how Duck Creek's solutions can address them, while qualifying fit compared to Duck Creek's ICP.
• Cultivating an in-depth understanding of product applications, enabling you to effectively qualify and educate potential clients about the value of Duck Creek's offerings.
• Conducting exploratory conversations with prospective customers, illustrating how our products align with their distinct business objectives.
• Collaborating with sales directors to devise tailored strategies for sales territories, geared toward achieving quarterly and annual objectives.
• Partnering with the marketing and operations teams to develop precision-targeted lists, pre- and post-event follow-up tactics, and persuasive messaging to propel the generation of qualified sales leads.
• Operate across all lead generation channels – including outbound, inbound and events.
• Consistently leverage AI tools to increase efficiency and effectiveness.
• Diligently tracking and documenting all activities within CRM and Sales Engagement tools.
• Identify opportunities to improve processes, tools, and controls while balancing speed, quality, cost, and risk.
• Help drive analysis, problem solving, and decision support using relevant data and subject matter expertise.
• Share knowledge with peers and contribute to team standards, documentation, and continuous learning.

WHAT YOU’VE DONE

Business Development Representative experience is preferred. Bachelor's degree in Business, Marketing, Communication, or a similar field preferred. Interest in sales development, sales or marketing. Demonstrating intellectual curiosity, a competitive spirit, and an unwavering commitment to meeting and surpassing goals. Exhibiting exceptional written and verbal communication skills. Showcasing impeccable time management and organizational capabilities, with a proven ability to meet deadlines. Thriving under pressure within a fast-paced environment. Any experience or internship with software, or technology-enabled services is a plus.

ADDITIONAL INFORMATION

• Ability to manage deadlines and competing priorities
• Sound analytical judgment and structured problem-solving capability
• Works well both independently and as part of a collaborative team
• Adaptability in a dynamic global software company environment
• Ownership mindset, accountability, and reliable follow-through.
• Ability to learn new systems, tools, methods, and business processes quickly.

Travel: 0-10%: Schedule will be hybrid (remote and in-person) and will require some in-person work from our Mississauga Office.

Work Authorization: Legally authorized to work in the country of the job location. This position does not sponsor employment-based visa.

Exempt Status: Salary/Non-Exempt

WHAT WE STAND FOR

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems.

We are committed to providing equal opportunity to all employees and applicants - to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.

We strive to be an example to the world of inclusion, diversity, and equity in all things - where employees are free to be their authentic selves in the workplace and in the communities in which we live.

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.

The expected salary range for this position is between $45,000 and $65,000 CAD, which reflects a good-faith estimate of the compensation range Duck Creek Technologies would expect to pay for this role at the time of posting.

Actual compensation is determined based on a variety of factors, including job-related skills, experience, qualifications, internal equity, and geographic location, in accordance with applicable provincial laws.

This position may also be eligible for annual bonus compensation, subject to plan terms and individual eligibility.

Duck Creek Technologies is committed to pay transparency and complies with applicable provincial pay transparency requirements.

Duck Creek Technologies believes in the safe, ethical, and responsible use of artificial intelligence.

We may use AI-assisted tools to support parts of the recruitment process, such as reviewing applications, identifying relevant skills, and organizing candidate information. AI tools are used to assist-not replace-human judgment. All AI-assisted outputs are reviewed by a Duck Creek team member, and final hiring decisions are always made by people. Candidates should be comfortable working in environments where AI is used responsibly to enhance business processes.

Duck Creek Technologies supports a Flex First work environment and employs team members across Canada.

• Flexible work environment
• Employer-sponsored health, dental, and vision benefits
• Life and disability insurance
• Retirement savings support, including an RRSP program (3% employer match)
• Paid statutory holidays, vacation, and other paid leaves in accordance with applicable provincial standards
• Employee Assistance Program (EAP)

Benefit eligibility and specific offerings may vary based on role, location, and applicable provincial requirements.

The application window for this position will remain open until the role is filled or a sufficient number of qualified candidates have been identified.