BUSINESS DEVELOPMENT MANAGER
POSITION DETAILS
Position Title: Business Development Manager
Location / Branch: Halifax
Reports To: Branch Sales Manager / Area Sales Manager
Position Purpose: The Business Development Manager is responsible for achieving net revenue growth by generating new business through identifying, targeting, and closing sales opportunities with new clients.
Job Duties:
Marketing & Market Strategy
- Maintain awareness of the local market to identify new business opportunities.
- Assist in planning, preparing, and implementing marketing plans for new and existing business development.
- Collaborate with the Marketing Department to provide clients with relevant collateral.
New Business Development
- Identify, secure, and manage new clients and sales opportunities, managing vertical priorities and sales workflow.
- Target key influencers and decision makers through networks and research, focusing on C-level and director-level contacts.
- Make presentations, network, and pursue sales leads actively.
- Work with Proposal Team on RFPs and proactive proposals, assisting with client information gathering and market data.
- Maintain a positive public relations image within corporate policies and ethics.
- Adhere to pricing and margin guidelines set by relevant authorities.
- Position Drake as a trusted adviser on HR and productivity issues through our “One Drake” approach.
Account Management
- Follow principles of Controlled Account Territory Management (CATM).
- Maintain communication protocols and review accounts regularly to ensure revenue objectives are met.
Client Service & Delivery
- Develop long-term relationships with clients, ensuring project completion by deadlines.
- Supervise major applications and projects as needed.
- Conduct risk assessments and provide client education on products, services, and standards.
- Monitor client orders and respond promptly to requests and complaints.
- Conduct service audits and follow up on account activities.
Finance & Reporting
- Maintain accurate client account files and submit reports as required.
- Contribute to profitability and analyze financial details for operational improvements.
Quality, Compliance & OH&S
- Adhere to corporate policies, local laws, and safety regulations.
- Ensure documentation and procedures meet quality standards.
- Promote a positive team environment.
Skill Requirements
- 5+ years of relevant business development experience.
- Experience with major accounts, tenders, and proposals is an asset.
- Ability to build long-term client relationships and focus on prospecting and closing.
- Proficient in Microsoft Office; CRM/ATS experience is a plus.
Education Requirements
- Post-secondary education in Business Administration, Marketing, Sales Management, or related fields.