Business Development Manager

SiteOne Landscape Supply; West Kelowna; On-site; CAD 50,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Paid Time Off

RRSP eligible

Tuition Reimbursement

Product Discounts

Job summary

SiteOne Landscape Supply is seeking a Business Development Manager to prospect and grow margins in under-penetrated accounts. You will manage a book of business, leverage SiteOne University, vendor support, and Partner’s Program, and collaborate with store personnel to deliver superior service.

The role requires 3–5 years in new customer sales, 1–3 years in green industry, strong CRM and solution-selling skills, and the ability to communicate SiteOne’s value proposition.

Qualifications

• 3 to 5 years of new customer sales experience.
• 1 to 3 years of green industry knowledge and landscape/irrigation/nursery products preferred.
• Proven prospecting, negotiation, conflict resolution, and customer service skills.
• Ability to effectively leverage CRM tools to organize accounts, manage opportunities, and drive sales.
• Knowledge of sales cycle and solution selling techniques.
• Ability to communicate value proposition and differentiate SiteOne products and services.
• Ability to think quickly and make decisions.
• Strong presentation and communication skills.

Responsibilities

• Demonstrate great prospecting skills to identify new accounts and key decision makers.
• Manage a book of business consisting of accounts with little or no current SiteOne business; expand margin dollars in under-penetrated accounts.
• Ensure customers are aware of and utilize SiteOne capabilities including SiteOne University, vendor support, and Partner’s Program.
• Partner and communicate with Sales Support, Line of Business Specialists, and store associates to fulfill orders and enhance the customer experience.
• Resolve customer complaints by investigating problems and developing solutions.
• Report progress against opportunities with verifiable outcomes.
• Leverage CRM tools to manage account activity, track opportunities, document interactions, and report on pipeline.

Skills

New customer sales

Green industry

Prospecting

Negotiation

Conflict resolution

Customer service

CRM tools

Solution selling

Value proposition

Decision making

Presentation skills

Education

Business/Management degree

High school diploma

Tools

CRM tools

Job description

Company Overview

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.

Company Overview

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!

Position Overview

The Business Development Manager plays a vital role in the sales organization at SiteOne. This role is responsible for prospecting new accounts and expanding margin dollars in under-penetrated accounts.

What You’ll Do

• Demonstrate great prospecting skills to identify new accounts and key decision makers
• Manage a book of business consisting of accounts currently doing little or no business with SiteOne. Leverage all SiteOne resources and solution selling techniques to expand margin dollars in under-penetrated accounts and use Territory Alignment tools to prioritize and target focus accounts.
• Ensure that customers are aware of and fully utilizing all SiteOne capabilities including SiteOne University, vendor support, and Partner’s Program
• Partner and communicate effectively with Sales Support Representatives, Line of Business Specialists, and store associates to ensure customer orders are successfully placed, monitor the fulfillment process, and enhance the customer experience. Facilitate effective hand-off of customers to store personnel or Key Account Manager when appropriate.
• Resolve customer complaints by investigating problems and developing solutions
• Report progress against opportunities to share verifiable outcomes
• Leverage CRM tools to manage account activity, track opportunities, document customer interactions, and report on pipeline and performance

Skills We Are Seeking

• 3 to 5 years of new customer sales experience
• 1 to 3 years of green industry experience and knowledge of landscape, irrigation, or nursery products preferred
• Proven prospecting, negotiation, conflict resolution, and customer service skills, as well as proven approach to access decision makers at client organizations
• Ability to effectively leverage CRM tools to organize accounts, manage opportunities, and drive consistent sales execution
• Knowledge of sales cycle and solution selling techniques
• Ability to communicate value proposition and differentiate SiteOne products and services
• Ability to think quickly and make decisions
• Effective presentation and communication skills
• College degree in a Business/Management discipline or related experience preferred
• High school diploma or equivalent required

Compensation & Benefits

SiteOne offers a competitive compensation and benefits package designed to support the well-being of our associates. Benefits for benefit-eligible associates may include:

• Medical, Dental and Vision plans
• Paid Time Off, Paid Holidays
• RRSP eligible
• Tuition Reimbursement
• Product Discounts

Expected Salary Range $50,000 - $75,000

What This Job Description Covers

The information contained here is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. They may vary from position to position.

Our Commitment to Equal Opportunity

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment.

All employment decisions at SiteOne—including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination—will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

Avoiding Recruiting Scams

Your Safety Matters To Us. To Make Sure You’re Interacting With a Real SiteOne Hiring Team Member, Here’s How To Protect Yourself From Recruiting Scams

• We will never ask for payment, sensitive personal information, ID documents over email, messaging apps, or text.
• All open positions will be posted on our official careers page: careers.siteone.com
• Any email you receive will be sent from a @siteone.com email address.
• If you receive outreach that seems unusual, please contact [e-mail] to confirm.

Compensation Transparency

Starting pay will depend on factors such as location and experience and will always meet or exceed applicable state and local minimum wage laws.