Business Development Manager

MTY Food Group; Toronto; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

3 weeks vacation

Flexible leave

Health and dental

Job summary

MTY Food Group is seeking a Business Development Manager to act as the primary liaison between assigned MTY brand locations and the corporate office. You will coach restaurant owners, lead openings, and help optimize sales, profits, and compliance by leveraging cross-functional support from marketing, operations, and HR.

Travel to locations will be required. The ideal candidate has 3–5 years in multi-unit QSR, strong franchise relationship skills, and solid analytical capabilities to drive local

Qualifications

• 3–5 years in a multi-unit quick service restaurant environment or related experience.
• 2nd level P&L accountability and restaurant management experience.
• Experience with local store marketing initiatives.
• Ability to build strong relationships with franchisees and internal partners.
• Strong analytical skills and prioritization in a fast-paced environment.
• Excellent written and verbal communication.
• Proficiency with MS Office.
• Willingness to travel as required.

Responsibilities

• Lead restaurant openings and support new openings in assigned areas.
• Coach franchise partners and restaurant teams to achieve sales and service standards.
• Monitor operations to ensure Food Safety, Quality, Service and Cleanliness standards.
• Plan and execute local marketing programs with Marketing Team.
• Manage budgets, sales targets and financial health of operations.
• Support human resources and training programs for restaurants.

Skills

Multi-unit QSR

P&L accountability

Local store marketing

Franchise relationships

Analytical skills

Communication

MS Office

Travel

Job description

Are you ready for a new challenge? Let's roll your career with MTY! A delicious future awaits you! #Letsroll #Tastyfuture

The MTY Group is a family whose heart beats to the rhythm of its brands and its employees.

Over the past 40 years, EXCELLENCE, ENTHUSIASM and INNOVATION have led us to success.

Today, we continue to look for talented professionals who want to work for a company that will offer them opportunities for growth and many rewarding experiences.

MTY offers its employees dynamic, unique and valuable professional experience.

3 weeks of vacation

5 days of flexible leave

$2000 reimbursement for professional certifications and continuing education requirements

Flexible working hours

Half-day Fridays year-round

Company health and dental plans, with an additional $300 personal wellness expense account

Employee assistance program with access to mental health, legal, and financial counseling services

Employee profit-sharing plan with employer contribution

Monthly company-wide recognition awards

Company social events, including webinars, town halls, and team activities

Casual dress code

Free parking at the office

Job Purpose

The Business Development Manager is the primary liaison between assigned store locations and corporate office. He/she provides leadership and assistance to assigned restaurants to achieve Company/Shareholder objectives. Utilizing their restaurant operations and business experience, the expertise of other functional departments as well as industry specific insights they provide counsel,coaching, assistance, and advice to restaurant owners/operators to positively impact and improve sales, profits, and ensure compliance to standards. The Business Development Manager leads restaurant openings and plays a major role in restaurant set-up as well as restaurant team training.

They share responsibility in protecting the restaurant experience and reputation.

Duties and responsibilities

• To role model professionalism while building strong relationships, engaging, coaching and

supporting our franchise partners and their teams. Recognizing a franchisee’s success is

our success.

• Monitor restaurant operations within their defined areas to ensure consistent achievement

and execution of Food Safety, Quality, Service, and Cleanliness standards. Utilize agreed

upon processes to accomplish.

• Protect brand equity and value through ensuring consistent restaurant execution and

delivery of approved products, procedural compliance, menu compliance, trademark

protection and standards.

• Plan and conduct continual improvement of Quality, Service and Cleanliness standards on

all day parts, including the monitoring of food product quality. Monitor and ensure total

store “Service Excellence” including guest courtesy standards; implement corrective action

and follow up as required.

• Determine financial status of each restaurant operation, monitors for progress. Provide

advice, counsel, and tools for the betterment of the financial health of the restaurant

operation. Establish sales and operating budget for assigned areas.

• Optimize sales goals versus budget and prior year, including the monitoring/execution of

National, Cooperative and Local marketing programs. Responsible for working with the

Marketing Team and Brand Leader on the development of local store marketing plans.

Manage assigned store requirements for new product rollouts/procedures.

• Provide leadership in developing and managing business and marketing objectives through

effective partnerships with appropriate departments and vendors.

• Assist restaurants in executing Human Resource and Training plans and programs as

required in order that all restaurants stay current in their execution of the programs.

• Conduct restaurant employee training on an as needed basis for restaurant openings and

area related training initiatives.

• Effectively and successfully manage restaurant openings in assigned areas.
• Performs other job-related duties as may be assigned or required.

Qualifications

• 3-5 years in a multi-unit role in a quick service restaurant environment or other related

experience

• Previous experience includes 2nd level P&L accountability and restaurant management.

• Previous experience with marketing initiatives, particularly in local store marketing

Skills & Fit

• Ability to develop and maintain effective relationships with franchisees and internal

partners.

• Strong analytical skills along with the ability to manage priorities and multiple projects in a

fast paced, dynamic environment.

Please note that any offer of employment will be conditional upon a background check, including a criminal record check.

• Strong problem-solving skills with the ability to see implications and provide creative

solutions and recommendations.

• Honesty, integrity, and an ability to maintain a high degree of confidentiality.
• Strong written and verbal communication skills
• Proficient in MS Office
• Strong organizational and time management skills using Outlook, or other scheduling

programs

Working conditions

• Flexible work conditions including some nights and weekends.
• Ability to travel according to needs of the business.

Working conditions

• Be available to support franchisees during, before, and after operating hours.
• Flexible work conditions including evenings and weekends.
• Ability to travel according to the needs of the business.

Please note that any offer of employment will be conditional upon a background check, including a criminal record check.