Business Development Manager

IS2; Toronto; On-site; CAD 108,000 - 132,000; Full time

Job summary

IS2 is seeking an experienced Business Development Manager to drive revenue growth, expand market share, and strengthen our competitive position in Canada. You will develop and execute strategic BD initiatives, identify opportunities, and build strong customer relationships.

Working with regional leaders, you will establish sales objectives, guide growth strategies, manage performance, and support a high-performing sales team.

Qualifications

• Post-secondary education in Business Administration, Sales, Marketing, or related discipline.
• 7–10 years of progressive sales and business development experience, including leadership.
• Proven success developing new business, expanding customer relationships, and achieving sales targets.
• Experience developing sales strategies, managing budgets and forecasts, and monitoring financial performance.
• Proficiency in Microsoft Office, CRM systems, and sales reporting tools.

Responsibilities

• Develop and implement business development strategies to increase revenue, market share, and overall profitability.
• Identify, research, and pursue new business opportunities, markets, customers, and distribution channels.
• Build and maintain a strong pipeline of prospective customers and strategic opportunities.
• Develop and strengthen relationships with key customers, industry partners, and stakeholders.
• Lead customer negotiations, prepare proposals, and successfully secure new business.
• Identify opportunities to expand existing accounts and increase customer engagement.
• Monitor market conditions, industry trends, and competitive activity to identify opportunities for growth.

Skills

Strategic sales leadership

Relationship building

Negotiation

Problem solving

Communication skills

Education

Post-secondary education in Business Administration, Sales, Marketing

Tools

Microsoft Office

CRM systems

Sales reporting tools

Job description

We are seeking an experienced and results-driven Business Development Manager to drive revenue growth, expand market share, and strengthen the organization's competitive position.

The Business Development Manager will be responsible for developing and executing strategic business development initiatives, identifying new market opportunities, building and maintaining key customer relationships, and driving profitable sales growth.

This role requires a strong understanding of market conditions, competitive activity, financial performance, and sales strategy.

Working closely with the Regional Manager, Vice President, and General Manager, the successful candidate will help establish sales objectives, develop growth strategies, manage sales performance, and support the continued development of the sales team.

This is an opportunity for a commercially minded sales leader who combines strategic thinking with hands‑on business development and has the ability to generate new opportunities while strengthening existing customer relationships.

Salary: up to $120,000

Shift Hours: Monday-Friday, 7:00am-4:00pm

Job Type: Full-Time, Permanent

Key Responsibilities

Business Development & Sales Growth

• Develop and implement business development strategies to increase revenue, market share, and overall profitability.
• Identify, research, and pursue new business opportunities, markets, customers, and distribution channels.
• Build and maintain a strong pipeline of prospective customers and strategic opportunities.
• Develop and strengthen relationships with key customers, industry partners, and stakeholders.
• Lead customer negotiations, prepare proposals, and successfully secure new business.
• Identify opportunities to expand existing accounts and increase customer engagement.
• Monitor market conditions, industry trends, and competitive activity to identify opportunities for growth.

Sales Strategy & Financial Performance

• Work with senior management to establish sales objectives, revenue targets, budgets, and profitability goals.
• Develop sales plans and measurable performance targets aligned with organizational objectives.
• Monitor sales results, profit margins, forecasts, and year-over-year growth.
• Identify opportunities to improve margins, maximize profitability, and strengthen market positioning.
• Analyze sales performance and provide recommendations to management on business development opportunities and growth strategies.

Sales Leadership & Team Development

• Provide leadership, coaching, and mentorship to sales team members to support individual and team performance.
• Establish sales expectations, objectives, and accountability measures.
• Monitor sales activities, customer relationships, and progress toward established targets.
• Identify training and development opportunities to strengthen the sales team's capabilities.
• Foster a collaborative, customer-focused sales culture centered on accountability and results.

Market & Customer Relationships

• Maintain an active presence in the marketplace through networking, prospecting, cold calling, and customer engagement.
• Research market trends, competitor activity, pricing strategies, and customer needs.
• Identify opportunities for new products, services, and market expansion.
• Collaborate with internal departments to support customer needs and develop competitive sales strategies.
• Attend industry events, conferences, trade shows, and customer meetings to build relationships and generate new opportunities.
• Represent the organization professionally within the industry and marketplace.

Additional Responsibilities

• Participate in management meetings and contribute to business planning initiatives.
• Provide regular sales performance and market updates to management.
• Support the organization's Health and Safety Program and promote a safe working environment.
• Assist with trade shows, exhibitions, and other business development initiatives.
• Perform other duties as assigned.

Qualifications & Experience

• Post‑secondary education in Business Administration, Sales, Marketing, or a related discipline.
• 7–10 years of progressive sales and business development experience, including experience in a managerial or leadership role.
• Demonstrated success developing new business, expanding customer relationships, and achieving sales targets.
• Experience developing sales strategies, managing budgets and forecasts, and monitoring financial performance.
• Strong understanding of business profitability, profit and loss, gross margins, pricing, and cost management.
• Proven negotiation, presentation, and relationship-building skills.
• Experience coaching, mentoring, and developing sales professionals.
• Experience in fire protection, plumbing and heating, waterworks, industrial/mechanical markets, or B2B distribution would be considered a strong asset.
• Proficiency in Microsoft Office, CRM systems, and sales reporting tools.
• Excellent verbal and written communication skills; bilingualism is an asset.

Additional Requirements

• Valid driver’s licence and ability to meet company travel requirements.
• Willingness and ability to travel within and outside of Canada as required.

The Ideal Candidate

The ideal candidate is a strategic and commercially minded business development professional who understands how to grow a business, develop customer relationships, and drive profitable results.

You are equally comfortable developing long‑term growth strategies and getting involved in the day‑to‑day activities required to generate new business.

You bring strong leadership capabilities, financial awareness, and the ability to influence and motivate others.

You are proactive, relationship-focused, and motivated by the opportunity to make a meaningful contribution to the organization's continued growth and success.