Business Development Manager

Riverside Technology, inc.; Toronto; Hybrid; CAD 90,000 - 150,000; Full time

Benefits offered by this job

RRSP matching

Stock Options

Health Benefits

Wellness program

Job summary

Riverside.fm in Downtown Toronto is seeking a experienced Business Development Manager to lead our growing BDR team and scale outbound sales across multiple industries. You will mentor eight BDRs, optimize KPIs, and drive the strategy that shapes our growth trajectory.

The role blends hands-on leadership with coaching, data-driven decision making, and cross-functional collaboration to improve messaging, outreach, and performance in a fast-paced tech environment.

Qualifications

• 2+ years of experience as an SDR/BDR in a tech company.
• 1+ years of management experience leading a BDR/SDR team.
• Exceptional communication with the ability to craft clear messages.
• Strong coaching, mentoring, and people development mindset.
• Familiarity with outbound sales techniques and prospecting tools.

Responsibilities

• Lead and mentor a team of 8 BDRs to drive high performance.
• Track KPIs, ensure quality and quantity targets and coach quarters.
• Provide ongoing coaching, training, and mentorship to growth.
• Lead recruitment and onboarding of new hires with strong assessments.
• Develop strategy to improve messaging and outreach effectiveness.
• Regularly report performance and challenges to the Director.

Skills

Leadership

Performance Management

Training & Development

Recruitment & Onboarding

Strategy & Execution

Reporting

Experience SDR/BDR 2+ years

Leadership experience 1+ year

Communication Skills

Passion for People

Sales Savvy

Data Driven

Tech & AI Fluency

Adaptability

Industry Knowledge

Mindset

Job description

Business Development Manager at Riverside

About Riverside.fm: Riverside.fm enables organizations across industries to remotely record studio-quality audio & video content. Enterprise customers including NYT, LinkedIn, Netflix, Google, and Accenture use Riverside to record everything from podcasts to executive interviews, live news broadcasts, marketing videos, and virtual training content. Since launching, we have experienced rapid growth and are excited for our continued expansion, allowing more creators to easily produce high-quality content.

About the Role: We are looking for an experienced and strategic Business Development Manager to lead and mentor our growing team of Business Development Representatives (BDRs). As a key player in our sales organization, you will help scale our outbound sales motion, optimize team performance, and drive ambitious growth targets. This is an exciting opportunity to shape a high-performing team that targets diverse industries and organizations.

Office Requirements: This is a hybrid role and will have an in-office presence at our Downtown Toronto Office.

Key Responsibilities

• Leadership: Manage and inspire a team of 8 BDRs, driving a high-energy, high-performance culture.
• Performance Management: Track and analyze team KPIs, ensuring both quality and quantity targets are met. Coach reps to sustain and exceed performance expectations quarter over quarter.
• Training & Development: Provide ongoing coaching, training, and mentorship to support team growth and individual career development.
• Recruitment & Onboarding: As a face of Riverside, you lead recruiting with energy and enthusiasm to attract top talent, ensure a high-quality assessment of candidate fit, and design effective onboarding programs for new hires.
• Strategy & Execution: Bring new ideas on how Riverside can perform beyond our targets, and be innovative and proactive in your recommendations. Ensure messaging, outreach methodology, and team strategy are evaluated often to maximize effectiveness.
• Reporting: Regularly report on team performance, challenges, and successes to the Director of Business Development.

What We're Looking For

• Experience: 2+ years of experience as an SDR/BDR in a tech company with a proven track record of success.
• Leadership: 1+ years of management experience leading a high-performing team of BDRs/SDRs.
• Communication Skills: Exceptional communication skills with the ability to deliver clear and compelling messages.
• Passion for People: A strong passion for coaching, mentoring, and developing employees to reach their full potential.
• Sales Savvy: Familiarity with outbound sales techniques and a strong understanding of prospecting tools and technologies.
• Data Driven: You are in the numbers. You understand leading and lagging indicators and where to spend your time, and you make recommendations and changes based on data.
• Tech & AI Fluency: Comfortable working across a range of platforms and sales tools, with an AI-forward approach. You know how to leverage the tools available to you to extract the information you need, and you actively look for ways to work smarter with them.
• Adaptability: Thrives in a fast-paced environment and embraces change with a can-do attitude.
• Industry Knowledge: Familiarity with diverse industries and use cases for high-quality audio and video content is a plus.
• Mindset: Coachable, proactive, and independent with a drive for continuous learning and improvement.

Why Join Us?

• Work with a fast-growing company trusted by industry leaders.
• Collaborate with a passionate and innovative team.
• Opportunity to make a significant impact and drive tangible results.
• Competitive compensation and benefits package (RRSP matching, Stock Options, Health Benefits, Wellness. etc.)
• If you're a results-driven leader with a passion for mentorship and scaling high-performing sales teams, we'd love to hear from you!