Business Development Manager

Permasearch, a TPI Company; Kingston; On-site; CAD 70,000 - 110,000; Full time

Job summary

Permasearch, a TPI Company, is seeking a Business Development Manager in Kingston, Ontario. The role focuses on building referral partnerships with healthcare providers and community organizations to connect seniors and families with appropriate care solutions.

Ideal candidates are outgoing, proactive, and relationship-driven, capable of managing multiple priorities and traveling locally for meetings and events.

Qualifications

• Experience in business development or sales in healthcare is preferred.
• Ability to establish and nurture professional relationships with diverse stakeholders.
• Excellent communication, presentation, and interpersonal skills.
• Comfortable initiating conversations and expanding professional networks.
• Self-motivated with the ability to manage multiple priorities independently.

Responsibilities

• Establish and nurture connections with healthcare providers, community groups, senior-focused organizations, and referral sources.
• Identify and pursue new partnership opportunities to grow local presence.
• Attend local networking events, community gatherings, and outreach initiatives.
• Promote services by providing information and guidance to healthcare professionals, seniors, and families.
• Maintain a steady pipeline of referrals through ongoing relationship development and timely follow-ups.
• Meet with prospective clients and families to assess needs and advise on suitable care options.
• Keep prospects engaged with regular communication throughout the process.
• Collaborate with internal teams to ensure smooth transition from inquiry to service delivery.
• Maintain organized CRM records of contacts, referrals, and activities.
• Support initiatives to increase community awareness and referrals.

Skills

Relationship-building

Healthcare sales

Networking

CRM experience

Presentations

Tools

CRM platforms

Microsoft Office

Job description

Our client, a leading provider of personalized care and support services for seniors, is looking for an energetic and relationship-driven Business Development Manager to join their growing team.

This is an excellent opportunity for a people-oriented sales and business development professional who enjoys networking, building long-term relationships, and making a meaningful impact in the community. In this role, you will be responsible for developing referral partnerships, expanding community relationships, and connecting seniors and their families with appropriate care solutions.

The ideal candidate is outgoing, confident, proactive, compassionate, and results-oriented, with a genuine interest in helping others and building meaningful professional relationships.

Key Responsibilities

• Establish and nurture strong connections with healthcare providers, community groups, senior-focused organizations, and other potential referral sources.
• Seek out new partnership opportunities and identify ways to expand the organization’s presence within the local community.
• Attend and participate in local networking events, community gatherings, presentations, and outreach initiatives.
• Promote awareness of the organization’s services by providing information and guidance to healthcare professionals, community partners, seniors, and their families.
• Build and manage a consistent pipeline of potential referrals through ongoing relationship development and timely follow-ups.
• Meet with prospective clients and their families to learn about their needs and help determine suitable care options.
• Maintain regular communication with prospects and referral partners throughout the engagement process.
• Work closely with internal teams to ensure new clients experience a seamless transition from initial consultation to service delivery.
• Keep CRM records and business development information organized and up to date, including contacts, referrals, and follow-up activities.
• Support the development and execution of initiatives designed to increase community awareness, referrals, and overall business growth.

Qualifications

• Previous experience in business development, sales, healthcare, community relations, customer service, or care coordination is preferred.
• Background in establishing referral partnerships or developing professional networks is considered an asset.
• Excellent communication, presentation, relationship-building, and interpersonal abilities.
• Comfortable approaching new contacts, starting conversations, and building professional connections.
• Highly motivated and capable of working independently while effectively managing multiple priorities.
• Comfortable meeting with seniors and their families and having thoughtful conversations about their care needs.
• Comfortable working with CRM platforms, Microsoft Office, email, and other business technology.
• Valid driver’s licence, reliable vehicle, and a good driving record are required.
• Willing and able to travel locally for client meetings, community events, presentations, and networking activities.