Business Development Specialist (Salary + Sales Commission)

Senior Helpers Surrey North; Surrey; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Commission opportunities

Extensive health insurance coverage

Great Place to Work certification

In-depth training and ongoing support

Branded company vehicle

Company-issued mobile phone

Dedicated marketing budget

Full-time opportunity

Job summary

Senior Helpers Surrey North is seeking a Business Development Specialist to generate new client leads by building relationships with healthcare providers and community professionals in the Surrey area. You will develop, maintain, and expand referral sources through face-to-face meetings, networking, and digital marketing strategies, while coordinating with the franchisor’s Marketing team to drive growth.

Responsibilities include visiting referral sources daily, managing a CRM, tracking KPIs, and

Qualifications

• Bachelor's degree in marketing or related field or 3+ years in marketing/sales in home care/healthcare.
• Experience in healthcare sales strategy preferred.
• Excellent organizational and communication skills; able to follow up and manage multiple tasks.

Responsibilities

• Analyze market conditions and identify opportunities for growth.
• Identify local referral sources and build lasting relationships with healthcare providers.
• Develop and manage new referral sources via meetings, networking, and digital strategies.
• Coordinate digital marketing activities with leadership and marketing teams.
• Visit and arrange meetings with referral sources; contact 8–10 sources daily.
• Manage marketing calendar and daily networking tasks.
• Present Senior Helpers services at healthcare and senior-related meetings.
• Attend trade shows and events to expand referral sources.
• Support marketing methods (social media, direct mail, print ads) with guidance from franchisor.
• Maintain CRM and develop weekly activity reports; track KPIs.
• Meet or exceed sales objectives; represent the company professionally.

Skills

Relationship building

Organizational skills

Follow-up

Active listening

Attention to detail

Communication skills

Self-motivation

Partnership development

Goal setting

Driver's license

Travel willingness

Independent working

Team collaboration

Learning new software quickly

Education

Bachelor's degree in marketing or related field

Healthcare marketing/sales experience (3+ years) in lieu of degree

Tools

MS Office

CRM software

Job description

This job description outlines the Business Development Specialist objective, primary responsibilities, and/or requirements and qualifications.

Objective:

The Business Development Specialist will directly generate new client leads by building relationships. This role will be accomplished through developing, maintaining, and expanding relationships with professionals in the community who can refer potential clients. This role is responsible for maintaining and developing new and innovative marketing methods following industry best practices.

Reports to:

Director of Sales & Marketing

Primary Responsibilities (including, but not limited to):

• Analyze market conditions and trends, including, but not limited to, competitors and influence centers; the overall goal is to explore areas of business opportunity.
• Identify all local influence centers (hospitals, senior living communities including independent, assisted living, retirement homes, long-term care centres, rehabilitation, respite care, hospice, home health, physician practices, and other related healthcare providers) to determine referral sources and build lasting and meaningful relationships.
• Develop and manage new referral sources through face-to-face meetings, networking, and digital strategies.
• Coordinate and manage digital marketing functions with the direction and collaboration of leadership/owner.
• Personally visit and arrange meetings with people responsible for or in a position to refer clients.
• Contact and engage with at least 8 to 10 referral sources daily to develop relationships and gain referrals.
• Utilize monthly marketing calendar and plan to coordinate activities.
• Organize daily network and relationship-building tasks.
• Arrange presentations of Senior Helpers services at meetings in healthcare and senior-related organizations.
• Attend trade shows, conferences, and community networking events representing Senior Helpers services. Network with others in the industry to develop additional referral sources.
• Assist in coordinating and managing various marketing and advertising methods, including social media, digital marketing, direct mail, and print ads, with assistance from the Franchisor’s Marketing team.
• Maintain and manage a (CRM) Customer Relationship Management system.
• Develop and maintain weekly activity reports and track KPIs and marketing data.
• Meet or exceed sales objectives.
• Always represent the company with professionalism.

This job description may be modified at any time. Other duties and responsibilities may be assigned.

Benefits

We offer a competitive compensation package and comprehensive benefits designed to support your success, including:

• Competitive salary
• Attractive sales commission opportunities
• Extensive health insurance coverage
• Employment with a Certified Great Place to Work organization
• In-depth training and ongoing support
• Branded company vehicle
• Company-issued mobile phone
• Dedicated marketing budget
• Full-time opportunity

Qualifications

• Bachelor's degree in marketing or related field or three years of related work experience in marketing, sales, and/or business development in home care, home health, or healthcare in lieu of degree.
• Minimum of one year’s experience in the healthcare industry developing and managing a sales strategy preferred.
• Must have exceptional organizational, rapport-building skills and excellent follow-up, be an active listener and attentive to detail, as well as prioritize tasks in a changing environment.
• Must have excellent communication skills. Ability to maintain consistent relationships with prospects and referral sources.
• Self-starter who is solutions driven, motivated, and results-oriented to maximize growth potential.
• Ability to develop partnerships by gaining the commitment and buy-in of others.
• Understanding and adhering to SMART goals and other performance goals set by the supervisor.
• Proficiency in Microsoft Word, Excel, PowerPoint, Internet, and Outlook required.
• Ability to learn software programs quickly.
• Ability to work independently and as a positive member of the team.
• Must have a valid driver's license with a good driving record and reliable transportation.
• Excellent verbal and written communication skills.
• Must be a Road Warrior and adaptable to traveling within the assigned territory.

I understand this is a general, not fully inclusive, list of duties I might be asked to perform. I agree that I will check with my supervisor if I need clarification on my responsibilities.

I have thoroughly read and understand the duties of this position description.

About the company

Senior Helpers of Surrey North is located at 15160 Fraser Highway, Surrey, BC V3R 3P1

Notice of Disclaimer

We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local news.

INDCAN