Business Development Manager

MCAP Group of Companies; Greater Toronto Area, Southwestern Ontario; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

Join a leading independent mortgage finance company as a Business Development Manager. This role involves managing relationships with brokers, executing marketing strategies, and achieving sales targets in a dynamic environment. Ideal candidates will have a strong background in sales and a passion for building professional relationships.

Qualifications

• Minimum 5 years sales experience in Financial Services or 2 years underwriting experience.
• Results-oriented, creative, and innovative.
• Knowledge of mortgage broker network and industry trends.

Responsibilities

• Manage relationships with brokers and acquire new business.
• Create and execute marketing campaigns.
• Develop annual strategic territory and account plans.

Skills

Communication

Negotiation

Relationship Building

Organizational Skills

Presentation Skills

Education

University Degree

AMP or relevant courses

Tools

Salesforce.com

MS Office

Web-Ex

Job description

Business Development Manager

MCAP at a Glance

Joining MCAP means you will be part of our diverse workforce of highly talented individuals recognized for their expertise and success! At MCAP, your professional expertise, commitment to teamwork, and passion for service excellence are acknowledged and rewarded with competitive total rewards, continuous learning and development opportunities (formal & informal training), and exciting roles in a dynamic, entrepreneurial environment.

The Role

This position involves representing MCAP to the Mortgage Brokerage community within a specified territory. The primary responsibilities include retaining and expanding existing business with current MCAP registered brokers/agents, and acquiring new business from brokers/agents not yet registered with MCAP in the designated area. The Business Development Manager will be accountable for achieving specific annual targets, focusing on funded volume for new origination and refinancing, with secondary targets based on other business priorities set by the VP, Sales. This role is primarily remote, with travel required to brokers in the Greater Toronto Area, Southwestern Ontario, and MCAP offices. A valid driver’s license is mandatory.

Key Responsibilities

1. Relationship Management – Retain, Grow, & Acquire
2. Manage the “Optimal Broker Experience”
3. Introduce MCAP products to new brokers via presentations and meetings
4. Enhance results with existing brokers
5. Identify and address new needs and opportunities
6. Leverage sales and marketing programs like the Mpoints loyalty program
7. Negotiate volume commitments with brokers
8. Assist with broker registration and profile creation, maintaining data in Salesforce.com
9. Identify and contact potential new brokers
10. Educate brokers on products and programs
11. Build professional relationships, fostering open communication
12. Ensure brokers meet volume and funding metrics
13. Conduct 10-12 meetings weekly, using agendas, scorecards, and reports

Marketing

1. Create and execute innovative campaigns to drive business
2. Regularly communicate updates via Salesforce.com on rate changes, incentives, policies, education, and service levels
3. Attend industry events and trade shows

Planning

1. Develop annual strategic territory and account plans
2. Manage expenses prudently
3. Organize work through a touch-point strategy
4. Understand brokers’ business styles and attributes
5. Follow up promptly on leads to expand customer base

Reporting

1. Maintain broker information in Salesforce.com
2. Complete KYC profiles for Submission Agents
3. Log daily activities and promotions in Salesforce.com

Qualifications

1. Minimum 5 years sales experience, preferably in Financial Services, or 2 years underwriting experience
2. Results-oriented, creative, and innovative
3. Excellent communication, organizational, and presentation skills
4. Strong relationship-building and negotiation skills
5. Proficient with MS Office, Web-Ex, and CRM tools
6. Self-motivated, with integrity and responsibility
7. Knowledge of mortgage broker network and industry trends
8. University Degree; AMP or relevant courses preferred

If you are interested in joining one of Canada’s largest independent mortgage finance companies, we want to hear from you!

Join Us

MCAP is Canada’s largest independent Mortgage Finance company with over $150 billion in assets. We focus on residential and commercial mortgages, originating through mortgage brokers, and are leaders in the Canadian residential construction lending market. We offer a supportive environment for professionals committed to excellence.

Position Details

• Position #: req2031
• Employment Status: Permanent Full Time
• Location: Toronto or Waterloo
• Number of Openings: 1
• Department: Residential
• Internal Title: Business Development Manager

MCAP is committed to diversity and inclusion. We provide accommodations for applicants with disabilities throughout the recruitment process.