Business Development Manager

LodgeLink; Calgary; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid vacation days

Employee charitable donation program

Job summary

LodgeLink is looking for a Business Development Manager in Canada to enhance workforce travel management. This remote position involves developing new client relationships and driving revenue across Eastern Canada. A strong sales background and consultative skills are essential for this role.

You'll work with the Customer Success team, mentor junior staff, and represent LodgeLink at industry events. The company offers a comprehensive benefits package, a competitive salary, and an opportunity to make a significant impact in a growing tech company.

Qualifications

• 3–5+ years of B2B outside sales experience in a quota-carrying role.
• Demonstrated track record of new customer acquisition.
• Ability to develop expertise in LodgeLink's platform.

Responsibilities

• Identify and pursue high-value business opportunities.
• Conduct discovery calls to uncover client pain points.
• Deliver compelling product demonstrations.

Skills

B2B outside sales experience

Customer acquisition

Interpersonal and communication skills

Organizational and pipeline management

Comfortable working autonomously

Tools

Salesforce

MS Office/Microsoft 365

Job description

Opportunity

LodgeLink is on a mission to modernize how organizations manage complex workforce travel. As a Business Development Manager (Account Executive), you'll be at the forefront of that mission, building new relationships, unlocking market opportunities, and driving revenue growth across Eastern Canada.

This is a highly impactful, highly visible role that blends true hunter sales with strategic account ownership. You'll report to the GM, Commercial Canada and serve as a trailblazer in one of the fastest-growing workforce travel ecosystems in North America.

This role is remote from home and could be located in Ontario, Quebec or the Maritimes with up to 25% travel during peak periods.

If you're energized by consultative, relationship-based selling, love solving real operational problems for clients, and thrive in a tech-forward, fast-growing environment, this role is built for you.

Responsibilities

• Drive net-new pipeline by proactively identifying, researching, and pursuing high-value business opportunities across target verticals.
• Conduct discovery calls to uncover client pain points, qualify opportunities, and assess deal potential and timelines.
• Deliver compelling, tailored product demonstrations that showcase LodgeLink's platform value and ROI.
• Execute outbound prospecting activities including cold outreach, introductory calls, and email campaigns, independently and in collaboration with the assigned Sales Development Representative (SDR).
• Represent LodgeLink at industry conferences, trade shows, and networking events to build brand presence and generate leads.
• Maintain accurate, up-to-date records of all pipeline activity, deal stages, forecasting, and next steps in Salesforce.
• Act as a mentor and coach for our Sales Development Representatives and Customer Success team, helping them grow their sales skillsets, and driving collaborative success across the team.
• Champion the sales processes, helping to set the example and lead change amongst the overall commercial team.
• Own and grow assigned accounts - develop strategic relationships that increase LodgeLink's share of each client's total travel spend.
• Re-engage dormant accounts with targeted outreach and a compelling value narrative.
• Collaborate closely with the Customer Success team to ensure onboarding, adoption, and long-term satisfaction across your book of business.
• Act as the voice of the customer internally, surface product feedback, emerging industry trends, and unique client requirements to the broader team.
• Coordinate with Customer Service and the Accounts Payable Team on any complex or escalated account needs.
• Support collections follow-up with clients where required.
• Travel to client sites and industry events as needed to deepen relationships and close opportunities.

Qualifications

• 3–5+ years of B2B outside sales experience in a quota-carrying role (Business Development, Account Executive, or similar).
• Demonstrated track record of new customer acquisition; you know how to open doors and close deals.
• Ability to rapidly develop expertise in LodgeLink's platform and articulate its value through consultative, insight-driven selling.
• Exceptional interpersonal and communication skills; you listen deeply, present confidently, and overcome objections with empathy and evidence.
• Background in relationship-based selling within Workforce/Crew and Extended Stay Travel, and/or experience selling technology and products into Oil & Gas, Rail, and Construction. Comfortable selling a platform, not just a service.
• Strong organizational and pipeline management habits; proficiency with Salesforce and MS Office/Microsoft 365.
• Comfortable working autonomously in a remote, distributed team environment.
• Willingness and ability to travel as required.
• This position requires satisfactory completion of a criminal records check and comprehensive Employment & Education Verification prior to employment.

Preferred/Nice To Have

• Prior experience in workforce accommodation, crew travel, corporate travel management, or hospitality sales.
• Experience working with a Sales Development Representative (SDR) model or pod-based selling structure.
• Experience selling into one or more of our core verticals: Oil & Gas, Energy, Telecom, Construction, Mining, Rail, or related industries.

Total Rewards

Caring for our team is a priority, and we’re pleased to provide these benefits:

• Comprehensive benefits package including extended health, vision, dental, Health Spending Account, TeleDoc, Employee Assistance Program, Life, Long-term Disability, AD&D, and Critical Illness Insurance.
• Building a diverse and inclusive team, supporting career growth and development.
• Competitive base salaries.
• Share Appreciation Rights program for salaried employees.
• Paid vacation days and sick days.
• An employee charitable donation program.
• Hotel and travel discounts.

About LodgeLink

LodgeLink, a Black Diamond Group company headquartered in Calgary, Alberta, Canada, is more than just a digital marketplace and ecosystem for crew travel; we’re a caring tech company on a mission to transform workforce travel. Our digital platform is the key to unlocking seamless solutions for finding, booking, and managing crew travel and accommodation needs. Powered by a growing network of hotel and lodge partners, we address the unique challenges of crew travel, applying technology to streamline the entire process from booking to management, payments, and cost reporting. At LodgeLink, we're not just saving our customers time and money; we're changing the future of workforce (crew) travel – for the better.

United by our vision to be the ecosystem for workforce travel, our values reflect our commitment to collaboration, agility, dependability, inventiveness, and audacity. As a diverse and inclusive team, we come together, sharing ideas, building disruptive technology, and tackling complex problems. Our relentless pursuit to deliver value and superior customer experiences is inspired by a collective passion to 'Create A Better Way' for all.

At LodgeLink, we're seeking exceptional team players with an entrepreneurial spirit to contribute to our rapid growth. If you crave a career, not just a job, we could be the perfect fit.

We are an Equal Opportunity Employer

Black Diamond Group is committed to diversity, equal opportunity and ensuring that our employees can thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.