Business & Data Analyst

NovAtel; Calgary; On-site; CAD 80,000 - 110,000; Full time

Job summary

Hexagon is seeking a Business & Data Analyst to join the Commerce Systems team in Calgary, onsite with hybrid options after onboarding. You will interact with sales and marketing, elicit and analyze requirements, develop SQL queries, create reports, and support change management and process improvements to drive measurable results.

The role emphasizes liaison between business and technical teams, KPI tracking, UAT support, and accurate documentation across the analytics stack.

Qualifications

• Bachelor's degree in business with IS/technical project experience.
• At least 5 years' business analysis experience.
• Strong SQL proficiency with ability to develop complex queries.
• Experience eliciting requirements and translating to stakeholder and system requirements.
• Excellent communication skills to influence stakeholders at all levels.
• Experience with cross-functional teams and remote/offshore collaboration.
• Owns the outcome with personal accountability for delivering results.

Responsibilities

• Elicit, analyze, and document business requirements and translate them into clear system requirements.
• Act as liaison between business and technical teams; manage requirements lifecycle.
• Support KPI tracking, UAT, and validation to ensure solutions meet needs.
• Develop and execute SQL queries to support analysis, testing, and reporting.
• Design and develop reports aligned to business requirements.
• Lead readiness and enablement for system changes and post-release support.
• Maintain documentation and identify process improvements.

Skills

SQL proficiency

Communication skills

Requirements elicitation

Stakeholder management

Cross-functional collaboration

Remote/offshore collaboration

Accountability

Education

Bachelor’s degree in business with IS/technical project experience

Tools

SQL

Job description

Overview

The Commerce Systems team within Hexagon's Autonomous Solutions division is looking for a Business & Data Analyst to join our high-tech engineering and manufacturing company that is committed to customer service excellence and continuous improvement. This is a fantastic opportunity to join a dynamic, fast-paced, highly collaborative team in driving tangible and measurable results. Reporting to Senior Manager, Commerce Operations in the Commerce Systems team, you will interact with key business teams (primarily sales and marketing) while supporting, improving, and extending our commerce system capabilities across our autonomy and positioning portfolio.

The Location:Hexagon is a global company with locations around the world. This position is based onsite in Calgary, AB and we offer hybrid work once both training and onboarding are completed.

Responsibilities

As a Business & Data Analyst, responsibilities include:

• Business Analysis
  • Elicit, analyze, and document business requirements.
  • Translate requirements into clear, testable system requirements.
  • Act as the liaison between business and technical teams.
  • Manage requirements throughout their lifecycle, including updates and change tracking.
  • Partner with other Business Analysts to support KPI tracking and measure solution success.
  • Support UAT and validation to ensure delivered solutions meet business needs.
• Data Analysis
  • Use SQL and other data analysis techniques to query databases, investigate data issues, validate business processes, identify trends, and support decision-making.
  • Develop and execute complex SQL queries to support requirements analysis, testing, root cause investigation, and reporting activities.
  • Support our Business Intelligence and data analytics competency and capabilities.
  • Design and develop reports fit for the purpose of business requirements.
• Change Management
  • Lead stakeholder readiness and adoption for system changes.
  • Develop training materials and support enablement.
  • Act as a primary support contact during change rollouts and post-release stabilization.
• Process Improvement and Documentation
  • Maintain requirements, process, and training documentation.
  • Identify and recommend process improvements.
  • Ensure documentation is accurate, current, and aligned with system changes.

Qualifications

Must‑Have:

• Bachelor’s degree in business with supporting IS/technical project experience.
• A minimum of 5 years’ business analysis or a related field.
• Strong SQL proficiency with the ability to develop complex queries, join and analyze data across multiple tables, troubleshoot data issues, validate results, and support reporting and analytics initiatives.
• Demonstrated experience in requirements elicitation and translation into effective stakeholder and system level requirements.
• Exceptional communication skills with the ability to influence stakeholders at all levels.
• Experience working with cross-functional teams to design and implement processes, workflow, and administrative optimizations, including demonstrated ability to work with remote/offshore teams.
• Owns the outcome by taking personal accountability for delivering stro