Business Coordinator

National Bank of Canada; Montreal (administrative region); Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Telemedicine service

Virtual sleep clinic

Job summary

National Bank of Canada is seeking a Coordinator to join a dynamic team where collaboration and client focus drive success. You will optimize processes to support colleagues and help them deliver high-quality service across the organization.

In this role, you will monitor team activities, coordinate requests from internal and external partners, and work with coordinators on other teams to improve workflows. A hybrid work model and flexible leave support work-life balance.

Qualifications

• Three-year college diploma and three years of relevant experience.
• Banking experience is an asset.
• Experience in process improvement.
• Customer service and coordination experience; knowledge of MS Office.

Responsibilities

• Ensure activities are carried out effectively, and monitor and control the team’s activities.
• Assign and coordinate requests from internal and external partners, based on the responsibilities of team members and their capacity.
• Help improve processes and related issues.
• Work with coordinators on other teams and various partners.

Skills

Artificial Intelligence

Cybersecurity

Diversity & Inclusion

Empathy

Initiative

Learning Agility

Resiliency

Teamwork

Education

Three-year college diploma

Tools

Microsoft Office

Job description

A career as a Coordinator at National Bank, your ability to work in synergy with your colleagues and partners will be a key asset. In this role, you’ll optimize processes to help your colleagues, while supporting them in various team activities.

Responsibilities

• Ensure activities are carried out effectively, and monitor and control the team’s activities.
• Assign and coordinate requests from internal and external partners, based on the responsibilities of team members and their capacity.
• Help improve processes and related issues.
• Work with coordinators on other teams and various partners.

Your team

You’ll be part of a dynamic team that stands out for its exceptional level of collaboration in a setting that allows you to excel. You’ll have the opportunity to learn and develop on a team that values client satisfaction, performance and innovation.

We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer a hybrid (remote and in the office) work model, work schedule arrangements to help you achieve work/life balance, and flexible leave that you can take when it's important to you.

Prerequisites

• A three-year college diploma or academic equivalent in a related field and three years of relevant experience
• Experience in banking, an asset
• Experience in process improvement
• Knowledge of the Microsoft Office suite
• Customer service experience
• Coordination experience

Languages: French, English

Reason to require this language: you will need to work closely with our colleagues outside Quebec.

Required skills: Artificial Intelligence, Cybersecurity, Diversity & Inclusion, Empathy, Initiative, Learning Agility, Resiliency, Teamwork

Your benefits

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Telemedicine service
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates!

What can you bring to our team?

Join us!