Overview Languages
English
Education
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Responsibilities Tasks
- Analyze and provide advice on the managerial methods and organization of an establishment
- Conduct quality audits
- Develop quality management and quality assurance standards
- Conduct research to determine efficiency and effectiveness of managerial policies and programs
- Propose improvements to methods, systems and procedures
- Plan the re-organization of operations
- Supervise staff
- Provide customer service
- Train staff
- Manage knowledge
- Coaching
- Offer mentoring
- Direct and advise staff in the development and implementation of service quality assessment strategies
Supervision
- Staff in various areas of responsibility
Experience and specialization Computer and technology knowledge
- Agile
- Microsoft Dynamics NAV
- MS Word
- MS Excel
- Quick Books
- SharePoint
- MS Access
- MS PowerPoint
- Inventory control software
- MS Outlook
- MS Project
- Spreadsheet
- MS Office
- Enterprise resource planning (ERP) software
Area of specialization
- Business management
- Process improvement
- Business methods analysis
- Operations management
- Program evaluation and review
- Project management
- Internal audit
- Business process management
- User experience design
Additional information Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large workload
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Time management
- Integrity