Business Application Consulting, Salesforce Manager

PricewaterhouseCoopers International; Toronto; Hybrid; CAD 103,000 - 172,000; Full time

Job summary

A leading consulting firm in Toronto is looking for a Salesforce Manager. This role involves optimizing operational efficiency through Salesforce solutions and mentoring a team of consultants. The ideal candidate will have extensive experience in implementing Salesforce solutions and strong leadership capabilities. With a commitment to an inclusive hybrid work environment, this position offers competitive compensation and opportunities for career growth.

Benefits

Competitive salary and annual bonus

Inclusive benefits and flexibility programs

Qualifications

• Minimum 5 years of experience in Salesforce solutions implementation.
• At least 3 years in a technical lead role with complex deployments.
• Strong knowledge of object-oriented design patterns.

Responsibilities

• Identifying client needs and providing estimates for solutions.
• Leading teams in creating platform solutions for financial services clients.
• Mentoring and coaching team members for client engagements.

Skills

Salesforce solutions implementation

Leadership capabilities

Agile development methodologies

Problem-solving skills

Education

Salesforce Developer Certifications

Tools

Salesforce Lightning Platform

ETL tools

Job description

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.The Salesforce capability is looking for a Manager-level leader to help accelerate our firm’s ability to sell and deliver next-generation Salesforce AI solutions.As part of our growing Salesforce practice, these roles will play a pivotal part in shaping how we bring data, automation, and AI-driven insights to life for our clients. The ideal candidates are hands‑on problem solvers who blend strong Salesforce delivery expertise with a passion for innovation and business transformation.They will work closely with our account teams to translate client ambition into actionable solutions, lead delivery teams across Sales Cloud, Service Cloud, Data Cloud and Agentforce initiatives, and contribute to our AI go‑to‑market strategy including the deployment of AI agents to work alongside our delivery teams.

Meaningful work you’ll be part of

As a Business Application Consulting, Salesforce Manager, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:

• Identifying client needs, responding to request for proposals and providing estimates for solution development
• Leading teams in creating platform solutions, best practices and implementation of multiple platform suites of products to enable differentiated solutions for financial services clients
• Mentor the next generation of consultants, providing them with insights and challenging them to be better
• Coach, guide and assist team members in preparation for client meetings, presentations and proposals

Experiences and skills you’ll use to solve

• Proven track record of implementing Salesforce solutions across the full software development lifecycle with a minimum of 5 years of experience and at least 3 years in a technical lead role, leading complex Salesforce deployments with demonstrated leadership capabilities
• Ability to guide development teams on optimal platform technology use, identifying and mitigating technical risks and strong knowledge of object-oriented design patterns and platform-specific limits and design considerations. Proficient in guiding teams through complex deployments and troubleshooting, articulating technical trade-offs
• Experience developing/reviewing code on the Salesforce Lightning Platform, including identifying development-related risks and limits
• Awareness of common integration patterns and proven experience with integrations on the Salesforce Platform, and understanding of functional security models and solutions for security
• Insight into data migration considerations and design trade-offs, including awareness of common ETL tools as well as awareness of large data volume risks and mitigation strategies, along with understanding of on and off platform reporting considerations
• Proven experience in implementing agile development methodologies, with a strong understanding of the software development lifecycle (SDLC) and expertise in adapting SDLC processes to agile frameworks through DevOps practices and source control management
• One or more Salesforce Developer Certifications, including but not limited to: Platform Developer I, Platform Developer II, Industries CPQ Developer, Omnistudio Developer, Application Architect, System Architect, Technical Architect
• Familiarity with the Salesforce Platform’s design patterns and limits ensuring strategic platform use and experience managing and delivering nuanced technical messages to stakeholders and end users, helping clients unlock real business value through Salesforce AI
• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer

The salary range* for this position is $103,000.00 - 171,800.00 CAD Annual plus individuals may be eligible for an annual bonus payment. Actual compensation within the range will be dependent upon your skills, experience, qualifications and geographic location.

*Please note that the salary range for this position is reflected for our British Columbia region. Given our national recruiting approach, we recruit (and may hire) in other regions and therefore the salary range may differ depending on the work location. PwC is committed to competitive compensation and sharing salary ranges in accordance with applicable pay transparency legislation as they arise.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.