Business Analyst - Workday Learning & Talent

Saint Elizabeth; Markham; Hybrid; CAD 64,000 - 80,000; Full time

Benefits offered by this job

Employer coverages

Hybrid work model

Job summary

SE Health in Markham, ON is seeking an experienced Workday Business Analyst to support Learning and Talent Management modules during our HR Transformation. This contract role (9-12 months) emphasizes hands-on Workday BA work, stakeholder management, and translating complex requirements into effective solutions.

You will lead UAT, design future-state processes, develop training materials, and drive user adoption through change support and clear communication.

Qualifications

• 3-5+ years of Workday Business Analyst experience with Learning and/or Talent Management modules.
• Proven experience with Workday HCM implementations or major optimization projects.
• Strong understanding of Workday business processes, learning assignments, performance cycles, and talent workflows.
• Experience with Workday Learning content authoring, SCORM packages, or learning integrations.
• Experience with Workday UAT, testing coordination, and defect management.

Responsibilities

• Gather and document business requirements for Workday Learning, Performance Management, Goals, and Career & Development modules.
• Partner with Learning & Development and Talent stakeholders to design future-state processes and workflows in Workday.
• Facilitate requirements workshops, process mapping sessions, and design reviews with stakeholders.
• Support Workday configuration, content management, and learning assignment rules (in partnership with Solution Analysts).
• Lead UAT, testing, and defect triage for Learning & Talent workstream.
• Design learning journeys, curriculum, and talent development pathways in Workday.
• Create business process documentation, user guides, and Standard Operating Procedures.
• Provide post-go-live support and process optimization.

Skills

Workday HCM

Learning & Talent

UAT coordination

Stakeholder management

Training development

Change adoption

Tools

SCORM

Job description

Join us in re-imagining health care with the largest social enterprise in Canada. SE Health is leading a multi-year enterprise transformation project that leverages human-centered design to be at the forefront of innovation within the healthcare sector. As a leader in home care, we are expanding and enhancing our capabilities to provide personalized experiences using new platforms and cloud-native architectures, ensuring privacy and security by design. Our transformation is grounded in guiding principles drive to ensure that we prioritize team decisions, long‑term planning, process standardization, data‑driven insights, and balanced user adoption. If you are driven by the desire to have an impact, change the world of health care and shape the future, we invite you to be part of our Acorn journey.

Note: This is a hybrid role based out of Markham, ON. There will be occasional travel required for in person meetings 2-3 times per month or when needed for project support.

Job Summary:

We are seeking an experienced Workday Business Analyst to support our Workday HCM implementation, specifically focused on Learning and Talent Management modules (Learning, Performance, Goals, Career & Development). This is a contract role (9-12 months) supporting our HR Transformation & Solutions team through go-live, stabilization, and user adoption.
The ideal candidate has hands‑on Workday Learning/Talent business analysis experience, strong stakeholder management skills, the ability to translate complex business requirements into Workday solutions, and proven ability to drive user adoption through effective training, communication, and change support as core competencies expected of Business Analysts on enterprise system implementations.

Key Responsibilities:

• Gather and document business requirements for Workday Learning, Performance Management, Goals, and Career & Development modules
• Partner with Learning & Development and Talent stakeholders to design future-state processes and workflows in Workday
• Facilitate requirements workshops, process mapping sessions, and design reviews with stakeholders
• Support Workday configuration, content management, and learning assignment rules (in partnership with Solution Analysts)
• Lead UAT, testing, and defect triage for Learning & Talent workstream
• Design learning journeys, curriculum, and talent development pathways in Workday
• Create business process documentation, user guides, and Standard Operating Procedures
• Provide post-go-live support and process optimization

User Adoption Training:

• Develop training materials, job aids, and quick reference guides for Workday Learning/Talent functionality
• Design and deliver training sessions for managers, employees, and HR professionals on new processes and system usage
• Create communication plans and stakeholder updates to support change readiness and adoption
• Support change impact assessments and readiness planning for affected user groups
• Drive user acceptance and adoption through effective stakeholder engagement and support
• Measure training effectiveness and iterate based on user feedback
• Manage stakeholder concerns, resistance, and questions throughout implementation

Required Qualifications:

• Workday Experience:

  • 3-5+ years of Workday Business Analyst experience with Learning and/or Talent Management modules
  • Proven experience with Workday HCM implementations or major optimization projects
  • Strong understanding of Workday business processes, learning assignments, performance cycles, and talent workflows
  • Experience with Workday Learning content authoring, SCORM packages, or learning integrations
  • Experience with Workday UAT, testing coordination, and defect management

• Business Analysis & Stakeholder Management:

  • Demonstrated ability to gather requirements, facilitate workshops, and design business processes with diverse stakeholder groups
  • Proven experience managing stakeholders, navigating cross‑functional dynamics, and building consensus in complex environments
  • Excellent communication, facilitation, and conflict resolution skills

• Training & Change Support:

  • Experience developing and delivering training for enterprise system implementations (Workday or similar HRIS/ERP)
  • Proven ability to create clear, user‑friendly training materials and documentation
  • Experience supporting organizational change and driving user adoption during system implementations
  • Ability to tailor communication and training for different audiences (managers, employees, HR professionals)
  • Experience managing change resistance and stakeholder concerns during transformation initiatives

• Key Competencies & Skills:

  • Workday HCM (Learning, Performance, Goals, Career & Development modules)
  • Business process design and requirements gathering
  • Stakeholder engagement and workshop facilitation
  • Training development and delivery
  • Change impact assessment and adoption planning
  • Communication planning and stakeholder management
  • Workday testing and UAT coordination
  • Documentation and process mapping

Why Join SE Health?

• Competitive Total Rewards: So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks.
• Flexibility & Belonging: Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first.
• Purpose & Impact: Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada.
• Growth That Meets Your Ambition: Access tuition support, training and meaningful career pathways across a growing, future‑focused organization.

About SE Health

SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well‑being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.

Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at [e-mail].

AI and compensation details: We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a new position. The pay range is $64,000 – $80,000 annually, based on experience.