Business Analyst - Senior

Lotus IT Solutions; Toronto; Sur place; CAD 113 000 - 153 000; Plein temps

Résumé du poste

Government Services Integration Cluster in Toronto is seeking a Senior Business Analyst to lead elicitation, process modelling, and stakeholder engagement across policy, legal, privacy, security, and technology teams. You will translate legislative and regulatory needs into actionable requirements for large-scale digital initiatives.

The contract runs for 11 months with potential extension. Location is onsite at 222 Jarvis St, Toronto.

Qualifications

• Experience leading business analysis for large, complex digital or I&T initiatives.
• Experience eliciting, documenting, validating, and managing business, functional, non-functional, data, and reporting requirements.
• Experience developing business-process models, use cases, user stories, acceptance criteria, data requirements, and traceability matrices.
• Experience collaborating with policy teams to assess emerging legislative, regulatory, and policy changes and translate them into business and solution requirements.
• Experience working with vendor-based solutions, including collaborating with vendors to define requirements, assess solution fit, and support implementation.
• Experience facilitating requirements workshops with business, policy, operational, legal, privacy, security, and technology stakeholders.
• Experience analysing current-state processes and designing improved future-state processes.
• Experience supporting product backlogs, prioritization, sprint planning, testing, and implementation activities.
• Experience preparing executive-level materials, recommendations, options analyses, and status updates.

Responsabilités

• Plan and lead requirements elicitation and analysis activities across complex digital initiatives.
• Document business requirements, functional requirements, non-functional requirements, user stories, acceptance criteria, and business rules.
• Develop current-state and future-state business-process models, use cases, and data flow models.
• Maintain end-to-end requirements traceability throughout design, development, testing, and implementation phases.
• Facilitate workshops, interviews, walkthroughs, and requirements-validation sessions with diverse stakeholder groups.
• Support backlog refinement, sprint planning, and prioritization activities in Agile or hybrid delivery environments.
• Coordinate business input into user experience, privacy, security, architecture, data, and testing activities.
• Assist with test planning, test‑case development, defect triage, and business acceptance testing.
• Assess operational impacts and support implementation-readiness activities.
• Collaborate with policy teams to assess emerging legislative, regulatory, and policy changes and translate them into business and solution requirements.
• Work with vendor-based solutions, collaborating with vendors to define requirements, assess solution fit, and support implementation.
• Prepare decision materials, presentations, reports, and recommendations for senior stakeholders and executive audiences.

Connaissances

Requirements elicitation

Stakeholder engagement

Process modelling

Use cases / User stories

Agile / Hybrid delivery

Executive communications

Regulatory / policy alignment

Description du poste

Overview

The Government Services Integration Cluster (Ministry of Public and Business Service Delivery and Procurement) is seeking a Senior Business Analyst to support large-scale digital and I&IT initiatives. In this role, the consultant will lead requirements elicitation, process modelling, and stakeholder engagement activities across business, policy, legal, privacy, security, and technology teams. The successful candidate will play a key role in translating complex legislative, regulatory, and operational needs into clear, actionable business and solution requirements.

Contract – 11 Months (Extension Possible)

Location: Onsite – Toronto (222 Jarvis St, 5th Floor)

Rate: $96/hour

Public Sector Experience: Required – OPS / Public Sector

Contract End Date: 2027-09-28

Key Responsibilities

• Plan and lead requirements elicitation and analysis activities across complex digital initiatives.
• Document business requirements, functional requirements, non-functional requirements, user stories, acceptance criteria, and business rules.
• Develop current-state and future-state business-process models, use cases, and data flow models.
• Maintain end-to-end requirements traceability throughout design, development, testing, and implementation phases.
• Facilitate workshops, interviews, walkthroughs, and requirements-validation sessions with diverse stakeholder groups.
• Support backlog refinement, sprint planning, and prioritization activities in Agile or hybrid delivery environments.
• Coordinate business input into user experience, privacy, security, architecture, data, and testing activities.
• Assist with test planning, test‑case development, defect triage, and business acceptance testing.
• Assess operational impacts and support implementation-readiness activities.
• Collaborate with policy teams to assess emerging legislative, regulatory, and policy changes and translate them into business and solution requirements.
• Work with vendor-based solutions, collaborating with vendors to define requirements, assess solution fit, and support implementation.
• Prepare decision materials, presentations, reports, and recommendations for senior stakeholders and executive audiences.

Must-Have Requirements

• Demonstrated experience leading business analysis for large, complex digital or I&IT initiatives.
• Experience eliciting, documenting, validating, and managing business, functional, non-functional, data, and reporting requirements.
• Experience developing business-process models, use cases, user stories, acceptance criteria, data requirements, and traceability matrices.
• Experience collaborating with policy teams to assess emerging legislative, regulatory, and policy changes and translate them into business and solution requirements.
• Experience working with vendor-based solutions, including collaborating with vendors to define requirements, assess solution fit, and support implementation.
• Experience facilitating requirements workshops with business, policy, operational, legal, privacy, security, and technology stakeholders.
• Experience analysing current-state processes and designing improved future-state processes.
• Experience supporting product backlogs, prioritization, sprint planning, testing, and implementation activities.
• Experience preparing executive-level materials, recommendations, options analyses, and status updates.

Nice-to-Have Skills

• Experience working with government registries.
• Experience supporting privacy assessments and documenting personal-information flows and business uses.
• Experience supporting user experience research and design activities.
• Experience identifying gaps, assumptions, constraints, dependencies, risks, and impacts.
• Awareness of emerging I&IT trends and technologies.
• Familiarity with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.

Work Environment

This is a fully onsite role based at 222 Jarvis St, 5th Floor, Toronto, Ontario, with 5 days per week required onsite. No security clearance is required. The engagement involves collaboration across business, technical, policy, and vendor teams, with delivery in Agile, iterative, or hybrid project environments.