Business Analyst Senior

2iSolutions Inc.; Ontario; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a candidate with proven experience in agile frameworks and user research to enhance system usability. The role involves managing product backlogs, conducting user research, and collaborating with technical teams. Strong communication skills are essential for liaising with clients and preparing documentation.

Qualifications

• Experience in gathering, analyzing, and documenting user requirements.
• Proven leadership in managing agile teams and providing direction.

Responsibilities

• Conduct user research and develop personas for enhanced user experience.
• Collaborate on problem-solving during incidents and triaging issues.

Skills

Agile Frameworks

User Research

System Analysis

Problem-Solving

Communication

Job description

Client : Ministry of Children, Community and Social Services

Period : 14 months

Start Date : 2025-02-03

End Date : 2026-03-31

Working Hrs. : 7.25 Hrs. / day

Location : 5700 Yonge Street

Hybrid - Candidate must be able to work 3 days onsite and 2 days remote

Must Have :

• Proven experience in working within agile frameworks, with the ability to write and refine user stories, conduct sprint reviews, and manage product backlogs.
• Experience conducting user research, developing personas, and creating journey maps to improve system usability and user experience.
• Strong understanding of system analysis and design, including experience working with web-based technologies, databases, and COTS applications
• Experience in working closely with technical teams to handle incident management and issue triaging, ensuring timely resolution.

Description

Scoring Categories :

Requirements Gathering and Analysis 60%

• Experience in gathering, analyzing, and documenting user requirements.
• Expertise in defining user stories, prototyping, and translating business needs into functional specifications.
• Ability to conduct user research, develop personas, and create journey maps for enhanced user experience.

Leadership and Problem-Solving 20%

• Proven leadership in managing agile teams, providing direction on technical and business solutions.
• Ability to collaborate on problem-solving during incidents, triaging issues, and ensuring swift resolution.
• Expertise in balancing competing priorities and resolving complex problems in system design and functionality.

Communication Skills 20%

• Excellent verbal and written communication skills to liaise with clients, clarify business requirements, and explain technical solutions.
• Experience preparing business cases, system documentation, and user manuals for diverse audiences.