Business Analyst Lead

TD Bank; Canada; On-site; CAD 80,000 - 100,000; Full time

Job description

Lieu de travail: Canada

Horaire: 37.5

Secteur d’activité: Gestion des produits

Détails de la rémunération :
Nous avons à cœur d’offrir une rémunération juste et équitable à tous nos collègues. En votre qualité de candidat ou de candidate, nous vous encourageons à avoir une conversation franche avec votre recruteur et à poser des questions sur la rémunération, notamment les particularités salariales de ce poste.

Description du poste:

Department Overview:

Global Operations and Business Services provide critical infrastructure services that support and/or control the trading, investment, and corporate banking functions of TD Securities. Our mission is ‘To Deliver World Class Service’ to all internal and external clients as we place a focus on people, processes and controls. To achieve this, we need great people that are innovative, customer-focused and have a continuous improvement mindset.

Position Overview:

This role is for a key subject matter expert with substantial knowledge in a complex field and expertise in payment product domains. The candidate will support specialized product development and Agile/Scrum processes while integrating knowledge across multiple functions or operations.

The role involves interpreting business challenges, recommending improvements, leading cross-functional projects, and developing new solutions. Effective communication, stakeholder management, and alignment with senior management are essential.

Depth & Scope:

A) Modern Way of Working:

• Employ Agile, Product Owner mindset, Shift Left testing methodologies and best practices utilizing collaborative tools like Jira, JTMF, and Confluence.
• Lead and integrate cross-functional understanding of Products, defining Product Vision, Product Roadmaps, business goals, business and technology capability maps.
• Create end-to-end traceability from business goals to business rules and features, epics, user stories, and test cases.
• Keep current on emerging trends, tools, and techniques to improve product development and delivery.
• Lead, motivate, and develop productive relationships with internal and external partners.
• Contribute to a culture of innovation, actively seeking ways to enhance capability and performance efficiency.
• Act as a brand ambassador for the business area and the bank.

B) Payment Product Domain Knowledge:

• Expert knowledge of SWIFT messages, ISO20022, MX and MT formats.
• Familiarity with regulatory reporting such as EFTR Fintrac, sanction screening, fraud detection, anti-money laundering (AML), compliance reporting.
• Knowledge of non-wire payment methods like drafts and checks.
• Understanding of payment systems such as Canada Lynx, US CHIPS, and FedWire.
• Experience in payment data, canonical models, and payment data mapping.

C) Leadership Skills:

• Understand project timelines and engage stakeholders effectively.
• Build and maintain relationships with related partners and resources (onshore and offshore).
• Employ critical thinking and conflict resolution skills to solve complex problems.
• Manage expectations and collaborates with all teams to achieve business objectives.
• Communicate complex concepts effectively, converting information into compelling business contexts.
• Ensure strategic alignment with senior management and executives.
• Manage business stakeholders and monitor the regulatory environment.
• Communicate product changes and backlog priorities effectively.
• Compile and share performance metrics with relevant stakeholders.
• Recommend best practices to improve products, processes, or services.
• Solve complex problems and develop new solutions with sophisticated analytical thought.
• Influence senior stakeholders and guide others within the area of expertise.
• Develop business cases for new product initiatives and explore new product capabilities.

Education & Experience:

• Undergraduate degree required.
• 7+ years relevant experience.
• 3+ years in Project Management, Product Owner, Testing Practices, and/or Agile delivery experience.
• Certifications such as PMP, Agile Certified Practitioner, or Scrum Product Owner (CSPO) are assets.

Preferred Qualifications:

• Proficient in MS Office and collaboration tools like Jira and Confluence.
• Strong oral and written communication skills.
• Ability to work collaboratively and independently, exercising sound judgment.
• Skilled in data analysis and capable of thriving in ambiguous situations.
• Demonstrated storytelling skills and documentation skills.

À propos de nous
Valeurs Mobilières TD offre une vaste gamme de produits et de services liés aux marchés financiers, aux entreprises, aux gouvernements et aux institutions qui nous choisissent pour notre innovation, notre exécution et notre expérience.

Notre programme de rémunération globale
Notre programme de rémunération globale reflète les investissements que nous faisons pour aider nos collègues et leur famille à atteindre leurs objectifs en matière de bien-être mental, physique et financier.

Renseignements supplémentaires :
Nous sommes ravis que vous envisagiez une carrière à la TD. Sachez que nous avons à cœur d’aider nos collègues à réussir dans leur vie tant personnelle que professionnelle.

Mesures d’adaptation
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