Business Analyst IV

Robertson & Company Ltd.; Toronto; Hybrid; CAD 57,000 - 81,000; Full time

Job summary

Robertson & Company Ltd. in Toronto, Ontario, seeks a skilled Business Analyst (TSYS) to support an existing vacancy for a 12-month contract.

The role requires deep expertise in TSYS TS2, banking processes, and agile delivery, with a strong focus on requirements, acceptance criteria and stakeholder collaboration. The candidate will lead analyses across Summit initiatives, collaborate with Product, Technology, Architecture and Operations, and translate business needs into actionable

Qualifications

• Post secondary degree required.
• 5 years of BA experience in banking or a financial institution.
• Significant TSYS TS2 experience with TS2 Options (Authorization, Terms, Features).
• Strong knowledge of credit-card products and account processing.
• Experience in requirements gathering and process mapping.
• JIRA and Confluence experience is an asset.
• PMI-PBA, CBAP/CCBA, PMI-ACP or similar Agile/PM/BA certification is preferred.

Responsibilities

• Lead business and systems analysis across complex Summit initiatives.
• Partner with Product, Technology, Architecture and Operations to define requirements and solution needs.
• Translate objectives into requirements, processes, rules and acceptance criteria.
• Analyze TSYS/FIS TS2 configurations, focusing on Authorization, Terms and Features.
• Assess impacts across credit-card processing ecosystem.
• Identify dependencies, assumptions, risks, issues and decisions.
• Support solution design, testing, implementation planning and issue resolution.
• Support Agile delivery including backlog refinement, story development and acceptance criteria.
• Provide clear documentation for technical and business audiences.

Skills

TSYS TS2 experience

Credit-card knowledge

Requirements gathering

Education

Post Secondary degree

Tools

JIRA

Confluence

Job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction

Robertson is seeking a skilled Business Analyst (TSYS) to join our client in support of an existing vacancy.

Contract Period

12 months with potential to extend or convert

Pay Rate

Starting form $50 per hour

Location

Toronto, ON

Location Type

Hybrid

Business Hours

Monday-Friday, 9:00 AM to 5:00 PM

Job Responsibilities

• Lead business and systems analysis across complex Summit initiatives
• Partner with Product, Technology, Architecture and Operations to define requirements and solution needs
• Facilitate working sessions and translate business objectives into business/functional requirements, process flows, business rules and acceptance criteria
• Analyze TSYS/FIS TS2 configurations and Options, particularly Authorization, Terms and Features
• Assess product, account and processing impacts across the broader credit-card ecosystem
• Identify and manage dependencies, assumptions, risks, issues and decisions
• Support solution design, testing, implementation planning and issue resolution
• Support Agile delivery including backlog refinement, story development and acceptance criteria
• Provide clear communication and documentation for both technical and business audiences

Experience & Qualification Requirements

• Post Secondary degree required
• 5 years of prior experience working as a BA in banking or a financial institution is required
• Significant hands-on TSYS/FIS TS2 experience, including experience with TS2 Options, particularly: Authorization, Terms and Features
• Strong understanding of credit-card products, account processing, authorization and servicing
• Gathering requirements experience supporting project/program management: gap analysis, process mapping and solution design
• JIRA and Confluence experience is an asset
• PMP, PMI-PBA, CBAP/CCBA, PMI-ACP or other recognized Agile, Project Management or Business Analysis certification

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.