Business Analyst (Insurance)

Capgemini; Toronto; On-site; CAD 90,000 - 100,000; Full time

Job summary

Capgemini in Toronto is seeking a seasoned Business Analyst to join its Insurance domain consulting practice. You will gather and validate requirements, facilitate workshops, and translate business needs into clear functional specifications.

The role requires 6+ years of BA experience, 3-5 years in Insurance, and strong SQL/PLSQL, Java/J2EE, and familiarity with Agile and Waterfall delivery. You will collaborate with development teams, QA, and stakeholders to deliver compliant solutions.

Qualifications

• 6+ years of experience as a Business Analyst.
• 3-5 years in the Insurance industry.
• Experience on large-scale application development or enhancement projects.
• Experience in Agile and Waterfall environments.

Responsibilities

• Gather, analyze, document, and validate business requirements from stakeholders.
• Create BRDs, FRDs, user stories, and process flows.
• Translate business needs into functional and technical specifications.
• Collaborate with development teams and project managers to ensure alignment.

Skills

Stakeholder Management

SQL & PL/SQL

Java/J2EE

Agile & Waterfall

Tools

SQL Server Database

SQL Developer / TOAD

JIRA

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired bya collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.

Job Description

Experience: 6+ Years

Key Responsibilities

Business Analysis & Requirement Management

• Gather, analyze, document, and validate business requirements from stakeholders.
• Conduct workshops, interviews, and requirement elicitation sessions.
• Create detailed Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, and process flows.
• Translate business needs into clear functional and technical specifications.
• Perform impact analysis for proposed changes and enhancements.
• Ensure traceability of requirements throughout the project lifecycle.

Insurance Domain Expertise

• Analyze and support business processes related to:
• Policy Administration
• Claims Management
• Underwriting
• Billing and Payments
• Renewals and Endorsements
• Insurance Product Configuration
• Work closely with business users to improve operational efficiency.
• Support regulatory and compliance initiatives affecting insurance products and processes.
• Understand P&C, Life, Health, or Commercial Insurance business processes.

Data Analysis & PL/SQL

• Write complex SQL queries for data analysis, validation, reconciliation, and reporting.
• Analyze large datasets to identify trends, anomalies, and business insights.
• Work with database teams to review stored procedures, packages, triggers, and functions.
• Validate data migration and transformation activities.
• Support UAT and production issue investigations using Oracle database and PL/SQL.

Application & Technical Collaboration

• Collaborate with development teams working on Java-based applications.
• Understand application architecture and integration points.
• Participate in solution design discussions and provide functional inputs.
• Review technical designs to ensure alignment with business requirements.
• Coordinate with developers, architects, QA teams, and project managers.

Testing & Quality Assurance

• Create and review test scenarios and test cases.
• Support SIT, UAT, and regression testing.
• Perform requirement validation and defect triage.
• Ensure delivered solutions meet business expectations.

Stakeholder Management

• Act as liaison between business users and technical teams.
• Conduct project status meetings and requirement walkthroughs.
• Present findings, recommendations, and business cases to senior stakeholders. Manage stakeholder expectations and address business concerns proactively.

Required Qualifications

Experience

• 6+ years of experience as a Business Analyst.
• Minimum 3-5 years of experience in the Insurance industry.
• Proven experience working on large-scale application development or enhancement projects.
• Experience working in Agile and Waterfall environments.

Insurance Domain Knowledge

• Strong understanding of:
• Policy Administration Systems
• Claims Processing
• Underwriting Operations
• Insurance Product Lifecycle
• Premium Calculation
• Billing & Collections
• Regulatory Compliance Requirements

Technical Skills

• Strong SQL and PL/SQL expertise.
• Experience querying databases
• Knowledge of stored procedures, packages, triggers, and views.
• Understanding of Java/J2EE-based applications.
• Familiarity with frameworks such as:
• Spring Boot
• Spring MVC
• Hibernate/JPA
• EJB
• Knowledge of REST APIs and system integrations.
• Experience with data mapping and data analysis.

Tools & Technologies

• SQL Server Database
• SQL Developer / TOAD
• JIRA

The base compensation range for this role in the posted location is: 90,000 - 100,000

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered