Business Analyst II

Jobtailor; Calgary; On-site; CAD 60,000 - 86,000; Full time

Job summary

Jobtailor in Calgary, Canada, is seeking a skilled Business Analyst to partner with stakeholders, translate requirements into specs, and drive enterprise system enhancements. You will support implementations, lead testing, and troubleshoot data issues while delivering actionable reports and dashboards.

The ideal candidate has 3–5 years in business analysis, strong communication, and a customer-focused mindset, with a drive for continuous improvement in a fast-paced environment.

Qualifications

• Diploma or degree in Information Technology, Business or related field.
• 3 to 5 years of experience in business analysis or related roles.
• Experience translating business requirements into technical solutions.
• Experience performing system testing, validation, troubleshooting, and process analysis.
• Knowledge of UAT, validation, defect management, and QA practices.
• Experience with AI-enabled solutions, automation, or digital workplace tools is a plus.
• Strong analytical, problem-solving, and communication skills.
• Excellent stakeholder management and ability to present to technical and non-technical audiences.
• Strong organizational and project coordination abilities with multi-priority management.
• Collaborative, customer-focused approach and commitment to continuous improvement.

Responsibilities

• Partner with business stakeholders to understand needs, challenges, and opportunities for improvement
• Gather, analyze, and document business requirements and translate them into functional specifications
• Evaluate existing business processes and recommend system enhancements aligned with organizational goals
• Support enterprise system implementations, upgrades, releases, and continuous improvement initiatives
• Lead or participate in testing activities, including validation of vendor-delivered enhancements and system changes
• Troubleshoot system, workflow, and data issues while providing effective, timely solutions
• Develop reports, dashboards, audits, and data insights to support operational and strategic decision-making
• Maintain business process documentation, support materials, and system procedures
• Collaborate with cross-functional teams to ensure system performance, security, compliance, and data integrity
• Support change management activities and ensure adherence to governance and change-control processes
• Build strong relationships with stakeholders across Canada and Finning's global operations

Skills

Stakeholder Management

Analytical Skills

Communication

Process Analysis

Problem-Solving

Education

Diploma or degree in Information Technology, Business or related field

Tools

Digital Workplace Tools

Reporting Tools

Dashboards

Collaboration Tools

Change Management Systems

Job description

• Partner with business stakeholders to understand needs, challenges, and opportunities for improvement
• Gather, analyze, and document business requirements and translate them into functional specifications
• Evaluate existing business processes and recommend system enhancements aligned with organizational goals
• Support enterprise system implementations, upgrades, releases, and continuous improvement initiatives
• Lead or participate in testing activities, including validation of vendor-delivered enhancements and system changes
• Troubleshoot system, workflow, and data issues while providing effective, timely solutions
• Develop reports, dashboards, audits, and data insights to support operational and strategic decision-making
• Maintain business process documentation, support materials, and system procedures
• Collaborate with cross-functional teams to ensure system performance, security, compliance, and data integrity
• Support change management activities and ensure adherence to established governance and change-control processes
• Build strong relationships with stakeholders across Canada and Finning's global operations

Requirements

• Diploma or degree in Information Technology, Business or a related field
• 3 to 5 years of experience in Business Analysis, business systems, digital transformation, enterprise applications, or related analytical roles
• Experience working with enterprise business systems and translating business requirements into technical solutions
• Experience performing system testing, validation, troubleshooting, and process analysis
• Knowledge of system testing, UAT, validation, defect management, and quality assurance practices
• Experience with AI-enabled solutions, automation technologies, or digital workplace tools is considered an asset
• Strong analytical, problem-solving, and critical-thinking skills
• Excellent communication and stakeholder management skills with the ability to present information to technical and non-technical audiences
• Strong organizational and project coordination abilities, with a track record of managing multiple priorities
• A collaborative, customer-focused approach and a commitment to continuous improvement

Core Competencies

Demonstrates expertise in Business Analysis, including gathering and translating business requirements into functional specifications, and supporting enterprise system implementations. Strong analytical and problem-solving skills are essential for troubleshooting and enhancing business processes while ensuring compliance and data integrity.

Highest-signal resume keywords

• Business Analysis
• System Testing
• Stakeholder Management
• Process Analysis
• Digital Transformation

ATS Optimization Keywords

Hard Skills

• Business Requirements Gathering
• Functional Specifications
• System Enhancements
• Data Insights Development
• UAT
• Defect Management
• Quality Assurance
• Automation Technologies
• AI-Enabled Solutions
• Enterprise Applications

Soft Skills

• Analytical Skills
• Problem-Solving
• Critical Thinking
• Communication Skills
• Organizational Abilities

Industry Keywords

• Business Systems
• Continuous Improvement
• Governance
• Change-Control Processes
• Cross-Functional Collaboration

Tools & Technologies

• Digital Workplace Tools
• Reporting Tools
• Dashboards
• Collaboration Tools
• Change Management Systems