Business Analyst – Enterprise Applications

Socket.dev; Quebec; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Telemedicine service

Employee assistance

RRSP plan

Discount on purchases

Training area

Cafeteria service

Job summary

Simons in Quebec City is seeking a seasoned Business Analyst to drive enterprise solutions transformation. You will partner with business units to understand needs, document requirements, and help design scalable processes that support strategic objectives.

Reporting to the IT Director, you will collaborate with ERP/CRM teams, model processes, validate solutions, and assist end users during adoption. Bilingual English/French is required; a BA background and 5–8 years of experience are preferred.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Information Technology, or a related field.
• Five (5) to eight (8) years of experience in business analysis, process improvement, or enterprise solution management.
• Strong understanding of business processes and their impact on organizational operations.
• Experience gathering, analyzing, and documenting functional requirements, as well as business process modeling.
• Experience with enterprise solutions such as ERP, POS, OMS, WMS, CRM, Finance, Human Resources (HR), or digital platforms is considered an asset.
• Excellent communication, facilitation, and collaboration skills, with the ability to work effectively with both business stakeholders and technology teams.
• Ability to communicate effectively in both French and English, both verbally and in writing.

Responsibilities

• Collaborate with business stakeholders to understand their needs, challenges, and operational objectives.
• Analyze, document, and translate business requirements into clear and actionable functional specifications.
• Participate in the analysis and optimization of business processes by recommending value-added solutions.
• Work closely with technology teams to design, implement, and enhance enterprise solutions.
• Participate in functional testing, validate implemented solutions, and support end users during solution adoption.
• Contribute to the prioritization of initiatives and the continuous improvement of applications that support business operations.

Skills

Business Analysis

Process Improvement

Requirements Gathering

Functional Specifications

Stakeholder Collaboration

Analytical Thinking

Bilingual English/French

Education

Bachelor's degree (BA/IS/IT)

Tools

ERP

POS

OMS

WMS

CRM

HRIS

Job description

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business.

Simons is recognized as a fashion authority with an original shopping concept. Exclusive collections, emerging local and nationally recognized brands, and pieces by top designer names are all available under one roof in the store’s distinctive zones.

The person in this role plays a key part in the evolution and optimization of enterprise solutions by serving as a strategic partner to business units. Reporting to the Director, IT – Enterprise Solutions Transformation and Optimization, this individual contributes to process improvement, business needs analysis, and the implementation of solutions that support the organization's strategic objectives.

Key Responsibilities:

• Collaborate with business stakeholders to understand their needs, challenges, and operational objectives.

• Analyze, document, and translate business requirements into clear and actionable functional specifications.

• Participate in the analysis and optimization of business processes by recommending value-added solutions.

• Work closely with technology teams to design, implement, and enhance enterprise solutions.

• Participate in functional testing, validate implemented solutions, and support end users during solution adoption.

• Contribute to the prioritization of initiatives and the continuous improvement of applications that support business operations.

Desired Profile:

• Bachelor's degree in Business Administration, Information Systems, Information Technology, or a related field.

• Five (5) to eight (8) years of experience in business analysis, process improvement, or enterprise solution management.

• Strong understanding of business processes and their impact on organizational operations.

• Experience gathering, analyzing, and documenting functional requirements, as well as business process modeling.

• Experience with enterprise solutions such as ERP, POS, OMS, WMS, CRM, Finance, Human Resources (HR), or digital platforms is considered an asset.

• Excellent communication, facilitation, and collaboration skills, with the ability to work effectively with both business stakeholders and technology teams.

• Recognized for strong analytical thinking, a customer-focused approach, and the ability to recommend solutions that drive business value.

• Ability to communicate effectively in both French and English, both verbally and in writing.

Benefits:

• Telemedicineservice andemployeeandfamilyassistance program.

• Groupinsuranceand RRSP planwithemployer contribution.

• Up to 40% discount onyourpurchases.

• Training areawithchangingroomsandkinesiologyservices.

• Cafeteria serviceofferingan extensive andaffordablemenu.

• Andmuchmore...

At Simons, people are at the heart of all that we do. We pay special attention to the well-being of our employees and their families, highlighting important moments that mark their journey, including service anniversaries and significant life milestones.

Creativity, community, and respect are an integral part of our DNA. We offer everyone the opportunity to build a career that’s suited to them, whether that’s at our stores, head office, or Campus in Quebec City. Proud to recognize our teams’ contributions, we provide competitive work conditions as well as a comprehensive and scalable range of benefits. We also promote flexibility and a welcoming, inclusive, and caring work environment, where everybody can reach their full potential.

Take this opportunity to join our dedicated team and make a difference at a company where people are the top priority.