Business Analyst/Business System Analyst

Collabera; Old Toronto; On-site; CAD 80,000 - 100,000; Full time

Job description

Business Analyst/Business System Analyst

• Full-time

About Collabera:
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enable its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.

With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and industry recognitions including:

1. Collabera awarded Best Staffing Company to work for in 2012 by SIA.
2. Collabera listed in GS 100 - recognized for excellence and maturity.
3. Collabera named among the Top 500 Diversity Owned Businesses.
4. Collabera listed in GS 100 & ranked among top 10 service providers.
5. Collabera was ranked:
1. 32 in the Top 100 Large Businesses in the U.S.
2. 18 in Top 500 Diversity Owned Businesses in the U.S.
3. 3 in the Top 100 Diversity Owned Businesses in New Jersey.
4. 3 in the Top 100 Privately-held Businesses in New Jersey.
5. 66th on FinTech 100.
6. 35th among top private companies in New Jersey.

Collabera recognizes the true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, and Disability Insurance.

Job Responsibilities

We are looking for a Business Analyst to fulfill the following responsibilities:

1. All aspects of the business analyst process from end to end (e.g. user requirements, implementation strategy, user training, etc.)
2. Work with stakeholders to clarify and define software feature requirements.
3. Develop effective and efficient solutions by researching/analyzing issues, defining opportunities for business process improvements and making recommendations within assigned area of responsibility.
4. Develop and manage comprehensive project plans.
5. Act as a resource in the exchange of technical information with project teams, the business and outside vendors.
6. Ensure timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution.
7. Act as a resource in business analysis and design to colleagues, business partners and clients and encourage business analysis awareness.

Job Qualifications

Education

Business or Technology related Bachelor’s degree or equivalent education and experience.

Mandatory Skills / Experience

1. Good understanding of technology, specifically email flow and SaaS technologies.
2. Demonstrated project management skills.
3. Requirements gathering / strong research skills and able to distill information down into a consumable form.
4. Ability to perform analyses and synthesize information and make recommendations.
5. Ability to collaborate between and with technical and non-technical departments.
6. Minimum three years of work experience as a Business Analyst.
7. Strong interpersonal skills.
8. Possess good critical thinking skills and initiative to investigate and resolve issues with minimal supervision.
9. Excellent written and verbal communication skills.
10. Excellent analytical and problem solving skills.
11. Strong expertise in Excel and PowerPoint.
12. Knowledgeable in IT, especially in Email technology such as email encryption and SaaS.