Business Analyst - BI solutions

The St. Lawrence Seaway Management Corporation; Cornwall; Hybrid; CAD 110,000 - 123,000; Full time

Job summary

The St. Lawrence Seaway Management Corporation is seeking a knowledgeable Business Intelligence support specialist in Cornwall, Ontario. This permanent position involves troubleshooting, user training, and system expertise, with a strong emphasis on teamwork and communication in both English and French. Competitive compensation and benefits, including a hybrid work model, are offered.

Benefits

Competitive compensation

Defined-benefit pension plan

Performance bonus

Generous paid time off

Employee and family assistance program

Professional development and wellness program

Qualifications

• Minimum of 3-5 years’ experience in Business Intelligence.
• Experience in application development or web development.
• Fluent in English and French for communication purposes.

Responsibilities

• Provide expertise in Business Intelligence solutions and support users.
• Assess system support problems and implement corrective actions.
• Train super users and develop system documentation.

Skills

Troubleshooting

Interpersonal skills

Customer focus

Education

Bachelor’s Degree in Computer Science/Information Systems

Tools

SAP Business Warehouse

SAP Analytics Cloud

AVEVA PI

Job description

At the St. Lawrence Seaway Management Corporation, our people come first. We are proud to make a real difference by contributing to a sustainable and efficient transportation of goods. Applying to join our dynamic team will make you an ambassador for a seaway that is essential to everyone’s daily life. Discover a workplace that promotes safety, diversity and innovation.

Location: Cornwall

Province: Ontario (ON)

Assignment: Permanent

Hours of work: 37.5 per week

Salary: $110,526 to $122,694

Your role

Are you interested in playing a key role in ensuring the success of the team by providing support for Business Intelligence? Troubleshooting is one of your strengths, and you enjoy contributing to technical solutions research?

Your place could be with us!

Our advantages

• Competitive compensation, defined-benefit pension plan, group insurance and virtual health care.
• Performance bonus.
• Generous paid time off to promote work-life balance.
• Employee and family assistance program.
• Hybrid work program to have the best of both worlds.
• Work Hours: 37.5 hours per week, with flextime.
• Professional development, wellness program and other benefits!
  
  

Your Responsibilities

• Provide expertise in the use of the various Business Intelligence solutions of the portfolio and support users.
• Assess system support problems and take corrective actions.
• Develop and update access procedures, functional specification documentation and training materials.
• Train the “super users” community.
• Assist with research and analysis of current system capacities and participate in development of technological solutions.
• Implement changes and updates by developing functional specifications and by designing, effecting and coordinating implementation of changes.
• Analyze new projects and requests and prepare recommendations.
  
  

Your profile

• Bachelor’s Degree in Computer Science/Information Systems or related field
• Minimum of three (3) to five (5) years’ experience in a similar position, in application development or business intelligence (Web development, Object Oriented development, SAP Business Warehouse, SAP Analytics Cloud, or equivalent, etc).
• Knowledge of enterprise level software systems. AVEVA PI and SAP Cloud Analytics.
• Experience in project management using a structured and collaborative approach in an application development and support environment.
• Experience in providing support and training to users on systems.
• Interpersonal skills.
• Championing customer needs in a proactive manner.
• Fluent in English and French, verbal and written, in order to communicate with teams located in Quebec and Ontario.
• Valid Class G (ON) or Class 5 (QC) driver’s license and insurable driving record.
  
  

The St. Lawrence Seaway Management Corporation is committed to diversity by encouraging an inclusive and equitable recruitment and work environment. We welcome everyone, including candidates who identify as a member of one or more of the following groups: women, Indigenous persons, visible minorities and persons with disabilities to apply.

We would love to connect with you about this opportunity.

Please note that only those candidates under consideration will be contacted.

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